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Holiday Inn Express Hotel & Suites West Point

163 reviews
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Traveller (40)
Room & Suite (33)
Dining (3)
Overview
  • Excellent33%
  • Very good45%
  • Average12%
  • Poor6%
  • Terrible4%
Travellers talk about
“bear mountain”(13 reviews)
“minute drive”(8 reviews)
“front desk”(24 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
Offers from Holiday Inn Express Hotel & Suites West Point
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (163)Write a Review
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All reviewsbear mountainminute drivefront deskstandard hotel breakfastfirm pillowwoodbury premium outletswashing machinefree breakfast isroom was cleanreward pointsrewards membercomfortable place to staychecked in quicklymini fridge and microwaveindoor poolbasic amenitiesstay there again
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41 - 45 of 157 reviews
Reviewed 25 April 2016

A group of 20 veterans that were stationed together in Germany approximately 30-40 years ago stayed at the Holiday Inn Express this past weekend. From the moment we got there everything was just wonderful. They let us use the beautiful gazebo out behind the inn...More

Thank Christine B
Response from Dorothy R, Guest Relations Manager at Holiday Inn Express Hotel & Suites West PointResponded 2 May 2016

First and foremost we would like to thank you for your service. We always feel truly honored when retired and active duty service men and women choose to uses our property. We appreciate your feedback and are pleased everything went so well for your group....More

Reviewed 25 April 2016

Clean, clean, and extra clean. Staff was fabulous, the rooms were very spacious, modern and extremely clean. Very one was very gracious and professional. I would recommend this to anyone. We had 18 Veterans here and they all loved it. Hats off to the management.More

Thank Bubba P
Response from Dorothy R, Guest Relations Manager at Holiday Inn Express Hotel & Suites West PointResponded 2 May 2016

Thank you for your service. Our active and retired service members are a pleasure to serve and we value and appreciate your business and feedback. We are very happy that your group enjoyed their stay. Please feel free to contact us again if you have...More

Reviewed 20 April 2016 via mobile

We had a very comfortable stay for four nights. Very spacious room with a comfortable bed. The staff were warm and friendly and very helpful. Breakfast was included and decent would have given five stars with gluten free options for breads at breakast.

Thank Drtamaragrosz
Response from Dorothy R, Guest Relations Manager at Holiday Inn Express Hotel & Suites West PointResponded 2 May 2016

Thank you for taking the time to write a review of our property. We appreciate your feedback and hope that you will return for another visit.

Reviewed 29 March 2016

This is a basic motel, which is just what we needed. Upon arrival we were greeted promptly by a highly efficient young man. We had our keys in less than 5 minutes. The room was clean and quiet. The breakfast in the morning is good,...More

Thank Mike A
Response from Dorothy R, Guest Relations Manager at Holiday Inn Express Hotel & Suites West PointResponded 11 April 2016

Thank you for reviewing the property. We are pleased to hear that your check in experience was friendly and efficient and that you found your accommodations to your likening and that we met your needs.

Reviewed 5 March 2016

Gees, where to start. My husband and I were traveling to West Point Military Academy for our daughters NY State Rifle Competition and decided to stay here instead of the Days Inn where the team was staying. BIG MISTAKE! We drove 4 1/2 hours to...More

2  Thank tlc2ny
Response from Dorothy R, Guest Relations Manager at Holiday Inn Express Hotel & Suites West PointResponded 8 March 2016

I appreciate your taking the time to provide feedback regarding your very brief stay at the property and assure you that I will review the log books and rooms in which you were placed to evaluate where we can make improvements.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$137 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$137 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (40)
Room & Suite (33)
Dining (3)
Pool & Beach (3)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
ekaje
1 October 2016|
AnswerShow all 5 answers
Response from Rakafella | Property representative | Reviewed this property |
The hotel is located just 2.5 miles from the Bear Mtn State Park. West Point Military Academy is located also 2.5 miles north of this hotel.
0
Votes
cinnycinn2
22 July 2016|
AnswerShow all 3 answers
Response from VABTraveler | Reviewed this property |
I suggest contacting the hotel and asking that question.
0
Votes
Kent W
19 June 2015|
AnswerShow all 3 answers
Response from Dorothy R | Property representative |
Thank you for inquiring about the Holiday Inn Express parking. Yes, we have a very large parking lot and there is no parking fee for our guests.
0
Votes
Room Tips
"Upgrade to a suite."
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"Rooms in the back are quiet though the sunrises fully upon the Windows."
Read review
"I had a higher floor and found it completely noise free and this Inn was full."
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"Go to a different hotel"
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