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Holiday Inn Express Hotel & Suites West Point

TripAdvisorUS$127*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
US$144*
US$127*
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Holiday Inn Express Hotel & Suites West Point
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149 Reviews from our TripAdvisor Community

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Showing 143: English reviews
NJ
Reviewed 24 August 2015

We had the room at the end of the hall and were concerned about the noise of the laundry room next to us as well as the door outside. The room was very quiet. Beds were super comfy. Breakfast was included in the price of the room and there was a good variety for a hotel breakfast. Staff was friendly...

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Helpful?
Thank Ann R
Dorothy R, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Point, responded to this review

Thank you for your very nice review. We are glad that you had quiet, comfortable accommodations and that the staff treated you well. We are also pleased to hear that the quality and variety of breakfast met your needs. We hope you will come back for another visit soon.

Falls Church, Virginia
Reviewed 20 August 2015

A very nice hotel located on Rt 9W just south of Highland Falls/West Point. If you are not staying at the Thayer Hotel, stay here. The benefit of Holiday Inn Express is that they are of fairly consistent quality. The rooms open to the inside for security, the complimentary breakfast is better than average, and the desk staff are friendly...

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Helpful?
Thank LoyalCubsFan
Dorothy R, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Point, responded to this review

Thank you for taking the time to review our property. We appreciate your feedback. While it is true we only have one restaurant within walking distance, there are many local restaurants that offer free delivery and the are several dining options within 5 miles driving distance. We hope you will be able to come for another visit in the very...

Montreal, Canada
Reviewed 9 August 2015 via mobile

This hotel is close to West Point Mil Academy. A nice place to visit by the way. A fabulous campus. The hotel is very clean and well represent the Holiday Inn Xpress brand. A good place to stay if you want to go a Woodsbury Outlets at Harriman. Recommended.

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Thank MikeCA_01
Dorothy R, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Point, responded to this review

Thank you for taking the time to review our property. We were pleased to see that you feel we represent the Holiday Inn brand well. We hope that you will be able to come back for a visit in the near future.

Culpeper VA
Reviewed 1 August 2015

I stopped here simply because I was exhausted from driving all day. Unfamiliar with the area, I didn't blink at the $170+ rate for one night. You get a standard hotel room. Clean up crew could do a better job (I found a used tissue stuffed back into the tissue box). I guess the high price comes from it's proximity...

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Helpful?
2Thank Richard D
Dorothy R, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Point, responded to this review

We are sorry you found our property to be overpriced. We will pass your review on to our housekeeping staff with regard to the tissue box. And regret that you struggled with the Wi-Fi. Hopefully if you come back for another stay, you will be more satisfied.

Boston, Massachusetts
Reviewed 31 July 2015 via mobile

While this hotel is modern, clean and has spacious, comfortable rooms, my overall experience was tarnished by poor front desk service. I ended up with two separate reservations after deciding last minute to stay an extra night. I inquired about remaining in the same room and was told this request could not be accommodated due to a fully booked hotel...

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6Thank lnmoschella
Dorothy R, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Point, responded to this review

Ma'am, I would like you to be aware that we have absolutely no say over the reviews posted or rejected for content. We do not get to "reject" any reviews. Only Tripadvisor can do so. I apologize if you were offended by a front office staff member for using the term "hun." I will circulate among our staff your review...

Jersey City, New Jersey
Reviewed 8 July 2015

We stayed here for a night when we were hiking at Breakneck Ridge. The beds were comfortable and the rooms were clean & quiet. There is an indoor pool, though we didn't get a chance to use it. The lady at the reception was very friendly. The hotel is conveniently located close to the river, though you may have to...

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1Thank Debanjan-Dey
Dorothy R, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Point, responded to this review

Thank you for your kind review. We will be sure to let our guest service representative know that he contributed to your stay being such a pleasant one. We hope you will return soon for another visit.

State College, Pa.
Reviewed 4 July 2015

We stayed here last spring for parents weekend. It is convenient to West Point and right by a decent BBQ restaurant even though we didn't eat there on this trip. There was little or no hot water in the hotel and more then a few upset guests.....makes for quick showers. The lady at checkin was nice.....her name was Dorothy. Breakfast...

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Thank inzane44
Dorothy R, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Point, responded to this review

We appreciate your review of our property and for advising of the difficulty with hot water on your visit. We were fortunate to have repaired with problem within a few hours and hope you will be able to come for another visit and a nice hot shower.

Iowa
Reviewed 3 July 2015

Great place to stay. I mean it's a HIE so that's a known quantity, but the people make it great. Donny at the front desk was the nicest attendant we've had in our last ten hotel stays. great guy. Breakfast was hot and good, and the rooms were good as well. The closest to West Point without staying at Thayer.

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Thank kcps1150
Dorothy R, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Point, responded to this review

Thank you for taking the time to review our property. We appreciate all feedback and are very pleased that you had such a great experience with our valued guest relations representative. We will be sure he is advised of the glowing review. We hope you will come back for another visit.

Greenwich, Connecticut
Reviewed 1 July 2015

I drove there a month earlier and asked to see rooms. I was shown 2 that were clean and fresh. Upon arrival I moved out of the first room because the refrigerator was warm and the room was dirty. I particular when I looked at the place where the mattress had slid away from the box spring there was dust...

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3Thank ZoeOliver12
Dorothy R, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Point, responded to this review

We appreciate that you took the time to review our property. We are sorry that you found your accommodations were lacking in cleanliness. We will meet with our housekeeping staff to review procedures in hopes of improving quality of cleanliness. Thank you for taking the time to advise us of your stay.

Auburn, Alabama
Reviewed 14 June 2015 via mobile

We stayed just one night due to business at West Point. When we checked in, our reservation had been changed to a king room rather than 2 doubles. Clerk didn't know why. All she had left was a suite, so she gave us that for the same price. The room was fine. Breakfast was normal hotel food. All staff we...

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Helpful?
Thank JMarieAU
Dorothy R, Guest Relations Manager at Holiday Inn Express Hotel & Suites West Point, responded to this review

Thank you for taking the time to evaluate our property. We are sorry to hear that your specific accommodations weren't available at the time of arrival; however, we are pleased to know that the front office staff upgraded you to a suite due to the inconvenience. We hope that you enjoyed your stay and will come back again for a...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites West Point-Fort Montgomery is located on the scenic Hudson River less than 5 minutes from West Point - the premier USMA, the Historic Ft. Montgomery Battlefield Site, Bear Mountain State Park & Constitution Island. Holiday Inn Express welcomes you to Fort Montgomery. Visit West Point, NY and Stay Smart at the Holiday Inn Express hotel while attending the following West Point events: West Point Graduation, Reception Day, Acceptance Day, Army Football Games. Your comfort is important to us. This Holiday Inn Express hotel is 'Your Home Away From Home' ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites West Point

Address: 1106 Route 9 West, Fort Montgomery, NY 10922
Region: United States > New York > Fort Montgomery
Price Range: €117 - €240 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites West Point 2.5*
Number of rooms: 69
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites West Point
Holiday Inn Fort Montgomery
Fort Montgomery Holiday Inn
Holiday Inn West Point
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites West Point staff and other travellers.
3 questions
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West Point, New York
Stafford, Virginia
over a year ago

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Questions? Get answers from Holiday Inn Express Hotel & Suites West Point staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I had a higher floor and found it completely noise free and this Inn was full.”
OliverChatto, 1 Nov 2016 | Read review
“Go to a different hotel”
  • Lots of patches to walls and ceiling!
  • The view from our room.
99maggiemae, 16 Aug 2016 | Read review
“Ask for corner room if you want quiet.”
TravelingTeacherPHD, 6 Jun 2016 | Read review
“stay far away from the pool”
DiegoMichelato, 7 May 2016 | Read review
“If you need quiet maybe ask for back side on ends but honestly the place is way off the road so you should be ok!”
L6008AXchristineb, 25 Apr 2016 | Read review
5 of 5
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US$127* /night
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HIExpress.comUS$144
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Prices are for 1 room, 2 adults
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