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Holiday Inn Express Hotel & Suites West Point

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Traveller (40)
Room & Suite (33)
Dining (3)
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Overview
  • Excellent33%
  • Very good45%
  • Average12%
  • Poor6%
  • Terrible4%
Travellers talk about
“bear mountain”(13 reviews)
“minute drive”(7 reviews)
“front desk”(23 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
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Reviews (162)
There are newer reviews for Holiday Inn Express Hotel & Suites West Point
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66
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7
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53
66
20
10
7
Show reviews that mention
All reviewsbear mountainminute drivefront deskstandard hotel breakfastwashing machinefree breakfast isroom was cleanrewards membercomfortable place to staychecked in quicklymini fridge and microwaveindoor poolbasic amenitiesstay there againconvenient locationking roomfirst floor
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31 - 35 of 156 reviews
Reviewed 26 July 2016

This is the second time we have stayed at this hotel. My son goes to school in Middletown, New York, and although this hotel is not the closest, it is the best hotel we have stayed in in years. The rooms are extra roomy, very...More

Thank tommyboy48331
Reviewed 24 July 2016 via mobile

This was not the worst hotel I've ever stayed at, and it certainly wasn't the best. This hotel seems very old to me with the way it looks inside. I got to my room and immediately after opening the door, it had a musty smell...More

2  Thank Justin M
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites West PointResponded 9 August 2016

Dear A TripAdvisor Member, Thank you for writing a review on our hotel. Our goal is to deliver exceptional service and superior accommodation to all of our guests and we appreciate your business with us. It is nice to read of your positive feedback on...More

Reviewed 18 July 2016

My son was visiting the USMA at West Point, so we needed something close. This fit the bill perfectly. The room was clean, the bathroom was spacious and the staff was helpful. Hopefully we will be back again...maybe in June 2017!!!

Thank sixauburnwages
Response from Dorothy R, Guest Relations Manager at Holiday Inn Express Hotel & Suites West PointResponded 20 July 2016

We are so pleased to hear our accommodations met your needs and hope you will be back in 2017! We wish your family and your son the best of luck in your West Point endeavor.

Reviewed 6 July 2016

We stayed in room 230 for two nights. I don't have anything negative to say about our stay. Two queen beds. Lots of lighting and accessible outlets. Plenty of storage space. Microwave and fridge. Great shower pressure and lots of hot water. Tub and shower,...More

Thank RobinR2D2
Response from Dorothy R, Guest Relations Manager at Holiday Inn Express Hotel & Suites West PointResponded 20 July 2016

We thank you for your patronage and are pleased your room accommodations were to your satisfaction. We hope you will come and visit us again soon.

Reviewed 9 June 2016

We had a large group staying at the Holiday Inn Express for our West Point reunion. The staff was friendly and accommodating. The room and the hotel were clean and well maintained and the breakfast was very good.More

Thank VABTraveler
Response from Dorothy R, Guest Relations Manager at Holiday Inn Express Hotel & Suites West PointResponded 20 July 2016

Thank you for taking the time to review our property. We are so pleased to hear that your stay was a good one and that we were able to accommodate your group. We hope you will have an opportunity to come visit us again where...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$147 - US$326 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$147 - US$326 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (40)
Room & Suite (33)
Dining (3)
Pool & Beach (3)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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ekaje
1 October 2016|
AnswerShow all 5 answers
Response from Rakafella | Property representative | Reviewed this property |
The hotel is located just 2.5 miles from the Bear Mtn State Park. West Point Military Academy is located also 2.5 miles north of this hotel.
0
Votes
cinnycinn2
22 July 2016|
AnswerShow all 3 answers
Response from VABTraveler | Reviewed this property |
I suggest contacting the hotel and asking that question.
0
Votes
Kent W
19 June 2015|
AnswerShow all 3 answers
Response from Dorothy R | Property representative |
Thank you for inquiring about the Holiday Inn Express parking. Yes, we have a very large parking lot and there is no parking fee for our guests.
0
Votes
Room Tips
"Upgrade to a suite."
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"Rooms in the back are quiet though the sunrises fully upon the Windows."
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"I had a higher floor and found it completely noise free and this Inn was full."
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"Go to a different hotel"
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