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La Quinta Inn & Suites Elmsford

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La Quinta Inn & Suites Elmsford
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322 Reviews from our TripAdvisor Community

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There are newer reviews for La Quinta Inn & Suites Elmsford
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Showing 317: English reviews
Reviewed 6 October 2016

Nice hotel at a reasonable price. Excellent breakfast, and motel has a friendly, helpful, staff. Location was good to catch a commuter train into New York. Price for taxi to train depot was also reasonable.

Review collected in partnership with La Quinta
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Helpful?
Thank josephrH6549PW
Hanover, New Hampshire
Reviewed 2 October 2016

Don't think about staying here! Dirty everything. Rude Staff who seemed unconcerned that we had to get to a family wedding. Checkin was 3 pm. They had not even started cleaning the rooms. We had to keep bugging them and didn't get in until after 3:30 pm with no one seemingly waiting to checkin. and no hurry on the staffs...

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Helpful?
Thank thomasrbacon
LQ7705GM, General Manager at La Quinta Inn & Suites Elmsford, responded to this review

Thank you for taking the time to share your comments about your recent visit. I apologize for the inconvenience placed upon you. We are in the process of recruiting and training additional team members so that we may improve upon the overall experience of all of our guests. Sincerely Rich O General Manager

West Sand Lake, New York
Reviewed 2 October 2016

I expected an "average / ok" experience..... Turns out It was GREAT... I am local but had to put some family up for the weekend. Rooms looked new, pool was really clean... The staff was great. I will use these guys and gals again for both business and pleasure trips in the future.

Review collected in partnership with La Quinta
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Thank RickLamp123
LQ7705GM, Manager at La Quinta Inn & Suites Elmsford, responded to this review

Thank you for your review. We strive to provide an enjoyable experience for all of our guests. We look forward to seeing you again. Sincerely, Rich O General Manager

ny
Reviewed 30 September 2016

I needed a convenient hotel close to a vetrinarian hospital in thornwood NY. The location was very convenient, , drive on and drive off all major throughfares. Pet friendly obviously, clean spacious room, nice view of the trees out my window. Frienldy employee . If you are looking for a functional hotel with n thrills this is the place, Desk...

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Helpful?
Thank mamNy
Oklahoma City, Oklahoma
Reviewed 28 September 2016

Review collected in partnership with La Quinta
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Thank jreagan45
Tampa, Florida
Reviewed 17 September 2016

The only good part of this hotel is that it is pet-friendly. It smelled, was noisy, the bed was completely sunk-in and not supportive, and the staff accidentally billed me twice for the same night. The staff is inattentive. For the price they charge, this hotel should be much better.

Review collected in partnership with La Quinta
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Thank JST112
LQ Customer Car... T, Manager at La Quinta Inn & Suites Elmsford, responded to this review

I would like to personally apologize for the series of unfortunate incidences that you experience during your stay with us. We continually try to do our very best for all of our guests but unfortunately sometimes we do fail. I will look into each of the issues that you have noted in an attempt to correct and improve our hotel.

Cary, N C, United States
Reviewed 13 September 2016

Not my first choice, spent more than I wanted. breakfast was best part of the stay. I liked the wall thermostat over the usual one on the a/c unit Bed took a bit of time to get comfy but had a good sleep

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1Thank George G
New York
Reviewed 7 September 2016

Found Bed bugs in the room I was assigned. All they offered was a different room. A few doors down. I was not happy with there response to the situation. Not sure now what I should do with my belongings. I would reconsider staying here.

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1Thank winecooker
LQ7705GM, General Manager at La Quinta Inn & Suites Elmsford, responded to this review

Thank you for sharing your comments regarding your recent stay. I apologize for any inconvenience that you experienced. We take these comments extremely serious, and follow a very stringent policy using a third party to investigate, when a guest alerts us to any issues that require extermination. Please feel free to reach out to me to discuss this further. Rich...

NEW HARTFORD, United States
Reviewed 6 September 2016

We stay at LaQuinta Inn in White Plains/Elmsford when we visit our Fordham University Student. It's conveniently located to Fordham's Rose Hill/Bronx campus, doesn't "break the bank", and is our "home away from home". People are friendly and knowledgeable. Hotel is clean and well stocked. Breakfast is a good value. We won't stay anywhere else!!

Review collected in partnership with La Quinta
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Thank Timothy P
Elmsford, United States
Reviewed 5 September 2016

each time i come to this hotel, it gets better. This is a personal visit spot for me and i will continue to stay here when I come home. the only thing missing is the crispness of the sheets. I slept straight threw the night and that was a blessing.

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Thank Patricia W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about La Quinta Inn & Suites Elmsford

Address: 540 Saw Mill River Rd, Elmsford, NY 10523-1023
Region: United States > New York > Westchester County > Elmsford
Price Range: €90 - €159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites Elmsford 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
La Quinta Inn & Suites Elmsford Hotel Elmsford
La Quinta Inn And Suites Elmsford
La Quinta Elmsford
Elmsford La Quinta
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites Elmsford staff and other travellers.
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Questions? Get answers from La Quinta Inn & Suites Elmsford staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“book somewhere else”
 of 5 bubbles Debra360, 27 Oct 2016 | Read review
“Go to another hotel!!”
 of 5 bubbles thomasrbacon, 2 Oct 2016 | Read review
“Ask for a room on the back side of the building for less road noise.”
 of 5 bubbles Jim0693, 25 Aug 2016 | Read review
“It was a holiday weekend but, doors were slamming all night.”
 of 5 bubbles Rosemarybh910, 3 Jun 2016 | Read review
“Call in advance and ask if there are any events planned the night(s) you are staying. Avoid rooms facing the parking lot.”
 of 5 bubbles Jenka_Joo, 19 Nov 2015 | Read review
5 of 5