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We have stayed in this hotel a number of times over the last couple of years when we visited our son, who is a student at Syracuse. They do permit pets — for $75 or something like that — which is how we first found...More
Stayed 1 night waiting for our friends to pick us up to travel further north into snowmobile country in Up state New York. Clean and comfortable hotel although dated and needs a refreshing but satisfactory for a stop off to other destinations. Small indoor pool...More
This is a good hotel for either a short term or long term stay - it has everything you expect for comfort. One one stay, there were two of us, so we booked a two-bedroom so each of us had private space, and it was...More
Am usually comfortable at any Marriott family property as a Platinum member. This property just felt beat up.
I think we were mostly affected by a front desk greeting that was detached and uninterested. I've gotten so used to an exceptionally warm greeting at other...More
Response from Stephanie C, General Manager at Residence Inn Syracuse Carrier CircleResponded 5 December 2017
Thank you so very much for taking your valuable time to share feedback with us regarding your recent stay at our property. I am sincerely sorry for the welcome you received at our property being less than exceptional.
As a Platinum Elite guest,...More
We stayed here for one night while passing through Syracuse. This residence inn has the “outdoor doors.” Meaning, your hotel door accesses outside directly. I’m usually not a fan of that, but the area seemed safe. The staff was extremely pleasant. The beds were comfortable....More
The cribs we use here at the Residence Inn Carrier Circle are Pack N Play travel cribs. The mattresses are quite firm. I would compare it almost to a gym mat; there is not a whole lot of plush padding but enough to... More
The cribs we use here at the Residence Inn Carrier Circle are Pack N Play travel cribs. The mattresses are quite firm. I would compare it almost to a gym mat; there is not a whole lot of plush padding but enough to give some comfort. Please feel free to contact the hotel directly with any questions, we would be more than happy to assist!
Assistant General Manager
Response from Stephanie C | Property representative |
I am thrilled to hear that you will be staying with us during the upcoming holiday season. We absolutely have two-bedroom suites that would be able to meet the requests you have. Please give us a call at... More
I am thrilled to hear that you will be staying with us during the upcoming holiday season. We absolutely have two-bedroom suites that would be able to meet the requests you have. Please give us a call at your earliest convenience (315) 432-4488 and speak with one of our guest service representatives so we can pre-block you in a room that would best suit your needs. We are looking forward to see you soon!
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"2nd floor rooms have no elevator access. Not recommended for people with a lot of luggage or mobility issues."