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Hilton Garden Inn Syracuse

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Traveller (54)
Room & Suite (55)
Dining (7)
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Overview
  • Excellent63%
  • Very good28%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“wild goose”(8 reviews)
“front desk”(74 reviews)
“pool and hot tub”(15 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Syracuse
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Syracuse
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (645)
There are newer reviews for Hilton Garden Inn Syracuse
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386
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12
Show reviews that mention
All reviewswild goosefront deskpool and hot tubroom was cleanbusiness travelergreat place to stayexcellent hotelbreakfast was deliciousdestiny usafitness centerfrench toastbusiness triphome away from homepleasant staywould highly recommend this hotelbreakfast staffcarrier circle
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91 - 95 of 639 reviews
Reviewed 23 May 2017

Prices were high but staff was terrific. Good luck finding a room for graduation weekend. Started over a year in advance. Keep trying and don't get discouraged. People do cancel. Very small but interesting selection of local craft beer in pub.More

Review collected in partnership with Hilton Garden Inn
Thank Sine-Wave
Response from Bob M, General Manager at Hilton Garden Inn SyracuseResponded 3 June 2017

Thank you for sharing your experience on Tripadvisor. We are so happy to hear that you enjoyed your stay with us. We truly do our best to make our guest feel welcome and taken care of. It is nice to hear that our Guests have...More

Reviewed 17 May 2017

I love this Hilton Garden Inn because I've been travelling to Syracuse a great deal on business and the staff make you feel like you are in a home away from home. I can honestly say they are the nicest group of people I have...More

1  Thank Luvtotravel2901
Response from Bob M, General Manager at Hilton Garden Inn SyracuseResponded 3 June 2017

Thank you for your wonderful comments about our hotel. We are happy to hear that you enjoyed your stay. Your comments about our staff are greatly appreciated. I will pass along your comments with them. We look forward to your next visit with us.

Reviewed 11 May 2017

We had to stay because of a mechanical issue with our vehicle and had to stay there waiting on part. They just made it a great experience all around! Front staff very kind, housekeeping great and food was why we ate there each evening. But...More

Thank Steph T
Response from Bob M, General Manager at Hilton Garden Inn SyracuseResponded 3 June 2017

Thank you for your recent review with Trip Advisor. We appreciate your feedback on your stay with us. I am happy to hear that you did enjoy your stay and found your dinner great. We always look forward to your visits with us.

Reviewed 8 May 2017

As a prior patron of this location, I knew what to expect from a service, cleanliness and value from the hotel and the brand. My latest stay lived up to my expectations, as usual. The staff was friendly and helpful and the accomodations wre a...More

Review collected in partnership with Hilton Garden Inn
Thank rickys892
Response from Bob M, General Manager at Hilton Garden Inn SyracuseResponded 3 June 2017

Thank you for sharing your experience on Tripadvisor. We are so happy to hear that you enjoyed your stay with us. We truly do our best to make our guest feel welcome and taken care of. It is nice to hear that our Guests have...More

Reviewed 27 April 2017

The most satisfying affordable hotel experience that I have had in a LONG TIME. Great staff, great rooms and an AMAZING breakfast. From the moment that I checked in (after a 5 hour drive) I felt valued and welcomed. Thank you Hilton Garden Inn !!

Review collected in partnership with Hilton Garden Inn
Thank Andre W
Response from Bob M, General Manager at Hilton Garden Inn SyracuseResponded 3 June 2017

Thank you for your wonderful comments about our hotel. We are happy to hear that you enjoyed your stay. I will pass along your great comments with our staff. We look forward to your next visit with us.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$117 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in East Syracuse
#1 Business Hotel in East Syracuse
#2 Family Hotel in East Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$117 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in East Syracuse
#1 Business Hotel in East Syracuse
#2 Family Hotel in East Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (54)
Room & Suite (55)
Dining (7)
Pool & Beach (3)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Joanne S
25 August 2016|
AnswerShow all 3 answers
Response from HGISyracuse | Property representative |
Hello, We do have the Whirlpool suite that is spacious and we do have many brides use this room to get ready as well as a romantic night after the long wedding receptions.
0
Votes
Agnes H
7 June 2016|
AnswerShow all 4 answers
Response from HGISyracuse | Property representative |
Hello, I am sorry we are not a pet friendly hotel.
0
Votes
Aliho2424
29 February 2016|
AnswerShow all 3 answers
Response from Nilton S | Reviewed this property |
Yes, there is a very nice, huge jaccuzzi in the pool area (to get a nice rest after a day's work.)
1
Vote
Room Tips
"Third floor was very quiet"
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"Try not to get a room by the elevator or over the restaurant!"
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"I would believe all rooms are quiet."
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"I always pick the top floor."
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