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CrestHill Suites Syracuse

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CrestHill Suites Syracuse
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561 Reviews from our TripAdvisor Community

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Showing 553: English reviews
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Syracuse
Reviewed 1 week ago

It was a very comfortable stay, easy access to my room. The price was great under $100 a night. The breakfast area had plenty to offer including a waffle maker. The front desk was very helpful. I had asked for a 1st floor rm and they had it reserved for me with no problem.

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1Thank 884carold
John T, General Manager at CrestHill Suites Syracuse, responded to this review

884carold, Thanks for the 5-star review! It's great to hear you enjoyed our spacious suites and hot breakfast. Those waffles smell great in the morning! Please be sure to come see us again the next time you're in the Syracuse area. Sincerely, John General Manager

Hartford, Connecticut
Reviewed 2 weeks ago

Somehow, we stayed during yet another busy gaming event. The hallways were noisy and the neighbors were not respectful of "quiet hours". However, the rest of the stay was great. The room was wonderful and the location was perfect for our short stay.

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Thank daybout
John T, General Manager at CrestHill Suites Syracuse, responded to this review

daybout, Thanks for reviewing our property! We're very sorry you had some noisy neighbors during your visit. Please let us know if that ever happens again so we can give them a call! It's nice to hear the rest of your stay was great and that you enjoyed the room and location. We hope you visit us again real soon!...

Reviewed 4 weeks ago

We were primarily looking for a family-friendly suite - this fit the bill and the price was right (got a sale price for under $100/night). Decor is a bit dated (think 90s) but everything was clean and in working order. Large living area with full kitchen, bedroom had a large king bed and the bathroom was big enough for all...

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Thank aoleung
John T, General Manager at CrestHill Suites Syracuse, responded to this review

aoleung, Thank you for providing such a thorough review of our property. We're very pleased to hear you enjoyed your stay and found great value in our hotel. Our spacious suites allow our guests to separate their living space and sleeping space and it's great you found that to be convenient as well. We hope you come and visit us...

Reviewed 16 March 2017

They are currently remodeling (needed updates) and we've come to know front desk staff and housekeeping staff and enjoyed visiting with them each time we stayed. We are there from November to March for last three years; periodic visits as our son plays Div II basketball. It is always clean, beds comfortable, and they have free breakfasts, lite social hour,...

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Helpful?
Thank K879NWmaureenm
John T, General Manager at CrestHill Suites Syracuse, responded to this review

K879NMaureenm, Thank you for reviewing our property. We're happy you've enjoyed your visits to our hotel. Our team has enjoyed seeing you the past few months during your trips to Syracuse. We hope to see you again before the next basketball season! Sincerely, John General Manager

Ottawa, Canada
Reviewed 23 February 2017

This is by far one of the nicest places to stay in Syracuse! Nice rooms and great breakfast. The price is amazing for the value! Kitchenettes in suite save money if your only doing overnite. Great stay and will stay again for sure!

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Helpful?
Thank Goerge1148
John T, General Manager at CrestHill Suites Syracuse, responded to this review

Goerge1148, Thank you very much for the 5-star review. The team is happy to hear you found us to be one of the nicest places in Syracuse. We're glad you enjoyed the breakfast; a hot breakfast you don't have to cook yourself is a great way to start the day! Please come and see us again soon. Sincerely, John T...

Reviewed 6 February 2017 via mobile

We stayed in this hotel because they accept dogs. Carpets were dirty but our room was clean though worn. We were comfortable and our Goldie was thrilled and we met some lovely people as well as experienced good service. Met some delightful people who were quilting bee hosted by the hotel

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Thank 52,725,272
John T, General Manager at CrestHill Suites Syracuse, responded to this review

52725272, Thank you for taking the time to review our property. We're happy to hear you were comfortable during your stay and experienced good customer service. We hope you come back and see us again. We are almost finished putting in brand new carpet throughout the entire hotel. Thanks again! John General Manager

Reviewed 31 January 2017 via mobile

I have never stayed in a hotel suite this nice for the price ever. Full apartment size kitchen with plenty of storage space. A small living room, breakfast bar/desk, king size bed and bathroom. Complimentary breakfast every day and social hour Monday through Friday at 5:30 PM with different snacks provided.

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Helpful?
Thank James H
John T, General Manager at CrestHill Suites Syracuse, responded to this review

James H, Thank you for the 5-star review. We're glad you liked the suites and were able to enjoy our hot breakfast and light social hour. Please come and see us again real soon! Sincerely, John T General Manager

Reviewed 30 January 2017 via mobile

Family stayed for two nights but will not be back. The place is worn, dirty and in ill-repair. Renovations are currently underway which did not add to the atmosphere to say the least. There are several better suite options very nearby and we'll try those next time.

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Thank Jasper3962
John T, General Manager at CrestHill Suites Syracuse, responded to this review

Jasper3962, Thank you for reviewing our property. We're sorry you had to stay at our property during renovations. It is a necessary step for improving our hotel and we're confident you'll be pleased with the improvements should you choose to stay with us again. Just so you know, renovations should be completed within the next two weeks or so. Sincerely,...

Reviewed 17 January 2017

I have stayed in MANY hotels/motels in my life…and NEVER have I been so impressed with my lodging that I’m actually LOOKING for a reason to stay in Syracuse, so that I can visit this wonderful establishment again! Our visit to Syracuse was for my son to have a routine day surgery, we determined that we’d arrive in Syracuse the...

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Thank waynewP5738SV
John T, General Manager at CrestHill Suites Syracuse, responded to this review

waynewP5738SV, Thank you for the great review! 5-stars is what we strive for and we're happy to hear that everything was perfect during your stay! We hope you find that reason to visit again real soon. Sincerely, John T General Manager

Hopewell Junction, New York
Reviewed 31 December 2016

We stayed here during family week end at my daughters school. The staff was super nice, rooms were clean.It was a great price with decent breakfast. The only complaint I had was the room we were in was directly over the front entrance. It was very windy and every time the door opened it then slammed shut. Waking us several...

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Thank dealia19

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Amenities

Highlights
  • Free Parking
  • Pool
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
  • Airport Transportation
  • Dry Cleaning

Additional Information about CrestHill Suites Syracuse

Address: 6410 New Venture Gear Dr, East Syracuse, NY 13057-1384
Region: United States > New York > Finger Lakes > East Syracuse
Price Range: €76 - €190 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — CrestHill Suites Syracuse 3*
Number of rooms: 83
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Also Known As:
Cresthill Suites Syracuse Hotel East Syracuse
Cresthill Hotel East Syracuse
Cresthill Hotel Syracuse
Hotel Style:
#2 Romantic Hotel in East Syracuse
#3 Business Hotel in East Syracuse
#3 Family Hotel in East Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from CrestHill Suites Syracuse staff and other travellers.
7 questions
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Mankato, Minnesota
1 month ago
Port Colborne, Canada
11 months ago
Vineland, New Jersey
over a year ago

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Questions? Get answers from CrestHill Suites Syracuse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter on the second floor”
aoleung, 21 Mar 2017 | Read review
“There are designated pet-friendly rooms (usually first floor), there is a second floor where it is quieter.”
K879NWmaureenm, 16 Mar 2017 | Read review
“Kitchenettes etc”
Goerge1148, 23 Feb 2017 | Read review
“Talk to Evelyn, she's handle EVERYTHING!”
  • Living Room in Double Room Suite
  • Beautiful, comfortable KING bed!
  • Queen Bed in 2nd Bedroom (I took the pillows)
  • Kitchenette
waynewP5738SV, 17 Jan 2017 | Read review
“The rooms are really nice, however signage to the hotel needs to be bigger and well lit.”
mnellis30067, 26 Dec 2016 | Read review
5 of 5