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DoubleTree by Hilton Hotel Syracuse

Doubletree.comUS$146*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$152*
US$146*
US$152*
US$145*
US$152*
US$146*
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DoubleTree by Hilton Hotel Syracuse
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900 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Syracuse
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Showing 893: English reviews
Reviewed 7 February 2016

Staff was great, room was great and just a fun meeting and time . We had the buffet breakfast and the lady making breakfast was fun and made the best food. Housekeeping got us every thing we asked for with a smile and made us laugh with how happy they were.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Donna W
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear Donna W, Thank you for sharing your experience about the Doubletree Syracuse. I was glad to hear that you enjoyed the breakfast buffet and our breakfast chef made the best food for you. We try to make each guest experience an excellent one at our hotel as your satisfaction is important to us. I hope to see you again...

Wilton, United States
Reviewed 4 February 2016

Very good Accommodating Hotel. Our Group has been here on a number of occasions. Location is right of the Carrier Circle, minutes off NYS Thruway Interchange 35. Check In was EZ in, EZ out. Banquet Food is very good.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Scott K
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear Scott K, Thank you for sharing your experience about the Doubletree Syracuse. We are so pleased to hear that you had a fantastic stay and you loved our Banquet food. We try to focus on the little things to make your stay an excellent one at our hotel as your satisfaction is important to us. I hope to see...

central New York
Reviewed 29 January 2016

As my fiance is a Hilton rewards member, he always has me looking to book with them first :) We have stayed a various hotels around the Syracuse Airport with Sleep & Fly packages, but this is our favorite, and the one we will book unless they are full. There is no additional cost to leave your vehicle there for...

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Helpful?
Thank breelynd
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear Breelynd, Thank you so much for your kind words on your service experience at the Doubletree Syracuse. I am glad to hear that our shuttle drivers were able to exceed your expectations. Thank you again for taking the time to review your stay with us. We appreciate your feedback, and hope that you will visit us again when you...

Reviewed 22 January 2016

We had a bit of confusion on finding the hotel, but once we did we were greeted by a very friendly front desk attendant. As Diamond members we didn't get an upgrade but he said he gave us a good room in a quiet location (which it was). He also gave us a discount card for the restaurant which we...

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Helpful?
Thank atripfriend
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear Tricia, Thank you for your review of your recent experience at our hotel. I'm very sorry that our cleaning staff didn’t provide you with more towels. We do our best to make sure all of our guests have an excellent stay. I’ve addressed these issues with our housekeeping staff and hope that next time you’re in the area, you’ll...

honolulu, United States
Reviewed 21 January 2016

Great hotel near the Hancock International Airport in East Syracuse. Lots of convenient free parking, comfortable bar and restaurant serving til 11 pm! When you check in there is a warm cookie for you, bottled water, and chocolates! The room is clean and ours had a balcony! Great value for the money!

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank John M C
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear John C, Thank you so much for sharing your experience about the Doubletree Syracuse. I'm glad to hear that you loved our warm cookies and our clean rooms. I'm also pleased to hear that you had an excellent stay with us. I hope to see you again soon as you are traveling through Syracuse. Thank you, Thomas Olsen

Syracuse, United States
Reviewed 18 January 2016

Lady in the room next door with an adjoining door opened her side of the adjoining door and started screaming for me to open the F up at 1 am. Met me in the hall still screaming. Screaming into a phone or ranting to herself at 3 am.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Shannon J
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear Shannon J, Thank you for taking the time to share feedback on your recent stay with us via Trip Advisor. We appreciate your honest input and we apologize for the noise issues you encountered with neighboring guests. We strive to provide a calm and quiet environment for all of our guests to enjoy and we will use your comments...

Tulsa, Oklahoma
Reviewed 17 January 2016 via mobile

Needed a good place with quick shuttle to airport. Has a good restaurant, decent gym, and nice pool. Met all my traveling needs. They had several events and appear to be able to handle large numbers well.

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Helpful?
Thank vlepak
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear Vlepak, Thank you for sharing your experience about the Doubletree Syracuse. We are so pleased to hear that we met all your traveling needs. We try to focus on the little things like our shuttle service as your satisfaction is important to us. I hope to see you again soon. Thank you, Thomas Olsen

Yonkers, United States
Reviewed 15 January 2016

Our group booked rooms to stay overnight for a business training to take place the following morning. Our training facility was double booked and the Double Tree was able to take our group last minute and provide us with a generous continental breakfast and amazing lunch. The event space was perfect and the staff went above and beyond our service...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Giselda C
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear Giselda C, Thank you for sharing your experience about the Doubletree Syracuse. We are so pleased to hear that your meeting was excellent and the staff was very helpful. We try to make each guest experience an excellent one at our hotel as your satisfaction is important to us. I hope to see you again soon. Thank you, Thomas...

Troy, United States
Reviewed 9 January 2016

Place was available, while all other local hotels were booked...thus we booked this. Plenty of positive attributes: close to Thruway, cleanliness, etc. Biggest disappointments-breakfast services was quite poor and room had no refrigerator.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Edward M
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear Edward M, I’m sorry we were not able to provide you with a satisfactory experience at breakfast during your recent stay. Your satisfaction is very important to us and we appreciate your feedback about your stay. I have shared your review with our Food and Beverage team to ensure that this is not a problem in the future. It...

Reviewed 3 January 2016

We stayed here over the Christmas Holiday to spend time with nearby family. Staff friendly, cheerful and helpful. Th room was large and it was really nice to have a chair with an ottoman as well as a sofa. Two people need two places to sit down! Being able to put your feet up, especially if one has arthritis, is...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank johnnD9132JC
ThomasOlsen, General Manager at DoubleTree by Hilton Hotel Syracuse, responded to this review

Dear JohnnD9132JC, Thank you for sharing your experience about the Doubletree Syracuse. We are so pleased to hear that you had a fantastic stay over the Christmas Holiday. We try to focus on the little things to make your stay an excellent one at our hotel as your satisfaction is important to us. I hope to see you again soon....

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our full-service hotel in Syracuse, New York, is situated in a corporate park just off the New York State Thruway and is only ten minutes from downtown and Syracuse University. Take the complimentary shuttle to Syracuse Hancock International Airport.Our rooms and suites offer modern decor with complimentary WiFi throughout. Relax in the courtyard area with seating, plus enjoy the heated, indoor pool with a whirlpool spa and the heated, outdoor pool with a sundeck. Dine at Regatta Bar & Grille, offering cocktails and light food. Our hotel in Syracuse, New York also offers room service, a complimentary 24-hour fitness center, complimentary 24-hour business center and a self-service pantry. Host a meeting in 12,000 sq. ft. of event space including two ballrooms and two boardrooms capable of hosting up to 500 people. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Syracuse

Address: 6301 State Route 298, East Syracuse, NY 13057-1205
Region: United States > New York > Finger Lakes > East Syracuse
Price Range: €104 - €181 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Syracuse 3.5*
Number of rooms: 250
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Orbitz, Hotels.com, Priceline, Hotwire, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, HotelQuickly, HotelsClick and HRS so you can book your DoubleTree by Hilton Hotel Syracuse reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree Hotel East Syracuse
Doubletree East Syracuse
East Syracuse Doubletree
Hotel Style:
#2 Business Hotel in East Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel Syracuse staff and other travellers.
2 questions
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11 months ago

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Questions? Get answers from DoubleTree by Hilton Hotel Syracuse staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you don't need a tub ask for a room with a beautiful stand-up shower.”
scottn889, 27 Mar 2017 | Read review
“We were quite comfortable on the second floor, think our room#216”
  • View from our room, moments before lake effect snow blew in from no where
DeneenKrom95, 21 Feb 2017 | Read review
“To avoid walking along miles of corridors (hard to push a heavy bag over the carpets), try and find a room near to check-in.”
chrisbQ5442MH, 22 Jan 2017 | Read review
“fourth floor seems quieter overall, eastern rooms have an elevator and access door direct to parking”
FourLugHero, 14 Nov 2016 | Read review
“I got a room with a balcony on the 4th floor and it was very quiet and easy to get to the lobby.”
cobaltiis, 12 Oct 2016 | Read review
5 of 5
Doubletree.com
US$146* /night
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