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Courtyard Syracuse Carrier Circle

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Courtyard Syracuse Carrier Circle
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203 Reviews from our TripAdvisor Community

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Showing 200: English reviews
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Cicero, New York
Reviewed 2 weeks ago

We stayed the weekend of 3/11-3/12 for a Staycation to get out of the cold and relax. We could not have been happier with everything. The room, the hot tub, the location, the lobby area...everything was perfect. The hotel is clean and the beds were super comfortable. The staff was so welcoming and so wonderful. We left planning our next...

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Thank deekay719
Tennessee
Reviewed 5 weeks ago

Very well maintained and up to date. Staff is friendly and accommodating. It's a little more out of the way, tucked into a back street, then say the HGI or Doubletree, but it's worth it. Nice little "bar" area in the room with microwave and refrigerator. Had a little issue with the "free breakfast" that showed up on the bill...

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Thank Evan A
Brooklyn, New York
Reviewed 10 February 2017

The hotel is in a very nice quiet neighborhood, the hotel is very well taken care of, very clean rooms, clean pool. It was a quiet time of year so the hotel was very quiet, we arrived at 11:30pm, the check-in was very nice and gave us a free upgrade to a suite, which we really enjoyed!

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Thank Martin F
Warrenville, Illinois
Reviewed 5 February 2017

Stayed there on business in Feb 2017. Service staff very friendly, and the room was nice and tidy. The fitness center could do with some attention - no wipes for the equipment, no foam pads for stretching. I may try the Hilton Garden or the Doubletree the next time, just to get a second option. Food service was good.

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Thank Brian J
Thomas C, General Manager at Courtyard Syracuse Carrier Circle, responded to this review

Good Afternoon Brian J, I wanted to thank you for spending some time in reviewing our hotel. Feedback like yours is consistently used to better improve both our products and services. I'm thrilled to hear you enjoyed the staff service, which we strive for. I will be sharing your feedback, with our leadership team, regarding the Fitness Center, to see...

Reviewed 18 January 2017 via mobile

Sarah, the assistant manager, doesnt have the backbone to discipline her outright rude employees. If you complain she gives the customers lip service but does nothing to curb the bad behavior of her underlings/ friends.

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Thank The A
Thomas C, General Manager at Courtyard Syracuse Carrier Circle, responded to this review

Good Afternoon, I wanted to take some time to thank you for reviewing our hotel. I do believe you may have reviewed the incorrect Courtyard in Syracuse, as there is not a Sarah that works at this location. We are located in Carrier Circle vs. downtown/Amory Square.. However, I strongly understand your comments, and if I can assist with anything,...

Penfield
Reviewed 18 January 2017

Stayed here following an SU basketball game. While the property itself is decent with reasonably good accommodations, not the best nights sleep. First of all, there was a malfunction in the heating system which created a rather disturbing racket all night long. Then, the traffic from the Thruway was loud and constant, not lending itself to peaceful dreams. Finally, we...

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Thank Sid2140
Thomas C, General Manager at Courtyard Syracuse Carrier Circle, responded to this review

Good Afternoon Sid2140, Thank you kindly for taking some time in reviewing our hotel. I'm glad to hear you enjoyed the staff and physical attributes of the hotel. As we are located directly behind Interstate 90 at Exit 35, I apologize that you heard some noise from the highway and a surrounding room. Finally, I have our Engineering team looking...

Reviewed 17 January 2017 via mobile

Stayed here recently for a hockey tournament. Nothing fancy but no complaints either. Rooms were clean. Refrigerators and microwaves in the rooms which is always appreciated. Staff was very friendly. They were happy to let all of the dads hang out in the lounge area once the pool closed and the kids went to bed. Pool was ok, but acoustics...

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Thank nnygirl
Toronto
Reviewed 4 January 2017

We were two adults and our 1 year old baby, so we were happy to be upgraded to a suite! The rooms were clean and well furnished, and there was a lot of room for our baby to walk around in. The bedroom was very large, with more than enough room to put the pack-and-play in for the baby, and...

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Thank TorontoGuy
Waterloo, Canada
Reviewed 27 December 2016 via mobile

Stopped here on our way through and was pleased with the hotel. Recently renovated and located conveniently just off the highway it was easy to get to. Staff were pleasant and friendly, prices were reasonable.

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Thank NormLWat
NH
Reviewed 27 December 2016 via mobile

Great spot to stay if you are traveling across upstate NY. Clean and efficient. And kind! We left our daughter's blankie there and they found it and sent it to us. Real life savers! Thank you, Maria, for helping us out!

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Thank Lori B

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Courtyard Syracuse Carrier Circle

Address: 6415 Yorktown Cir, East Syracuse, NY 13057-1245
Region: United States > New York > Finger Lakes > East Syracuse
Price Range: €114 - €179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Syracuse Carrier Circle 3*
Number of rooms: 149
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Also Known As:
Courtyard By Marriott Syracuse Hotel East Syracuse
Courtyard Hotel East Syracuse
Courtyard East Syracuse
East Syracuse Courtyard
East Syracuse Marriott
Hotel Style:
#3 Romantic Hotel in East Syracuse
#6 Family Hotel in East Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Syracuse Carrier Circle staff and other travellers.
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Questions? Get answers from Courtyard Syracuse Carrier Circle staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room away from the Thruway.”
 of 5 bubbles Sid2140, 18 Jan 2017 | Read review
“Select a room away from the highway side of the hotel.”
 of 5 bubbles TravelingDeb4, 31 Oct 2016 | Read review
“Higher floor rooms (3 floors in hotel) tend to be nice.”
 of 5 bubbles Forfeitboy, 10 Aug 2016 | Read review
“Interior courtyard facing room, higher floor for privacy, but no chairs for balcony. Long hallways, elevators located far from lobby.”
 of 5 bubbles 362ryanh, 1 Aug 2016 | Read review
“The higher the better, no one stomping overhead. Saw 2 dogs, not sure if they were welcomed or smuggled in?!”
 of 5 bubbles lindamU1193CC, 18 Jun 2016 | Read review
5 of 5