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SpringHill Suites Syracuse Carrier Circle

214 reviews
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Traveller (65)
Room & Suite (58)
Dining (4)
Overview
  • Excellent39%
  • Very good46%
  • Average13%
  • Poor1%
  • Terrible1%
Travellers talk about
“carrier circle”(21 reviews)
“free breakfast”(18 reviews)
“coffee area”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3.0 Star Hotel
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Reviews (214)Write a Review
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84
95
28
4
1
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All reviewscarrier circlefree breakfastcoffee areajimmy johnssleeping arearoom was cleanbagelsmicrowave and refrigeratornewer hotelsofa bednice hotelstayed one nightindustrial areanice bathrooma great staywould stay againshort drive
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21 - 25 of 212 reviews
Reviewed 21 July 2017 via mobile

We chose this location as it is 10-15 minutes from the Syracuse airport. They give you good directions to the airport and to local restaurants. All pretty close by car. The room is a large rectangle. One enters at one end and the windows are...More

Thank StLawrencelover
Response from Danielle N, General Manager at SpringHill Suites Syracuse Carrier CircleResponded 22 July 2017

Thank you for your feedback regarding your stay with us. I am pleased that you were happy with your room. Our goal is to provide a clean and comfortable stay for all of our guests. Travelers have many choices so we appreciate each guest who...More

Reviewed 15 July 2017

We have stayed at this hotel several times since it opened. We really liked it at first. We found this time that it has slipped in service. The room was OK but we found the breakfast lacking. There seemed to be a lack of staff....More

Thank Ruth L
Response from Danielle N, General Manager at SpringHill Suites Syracuse Carrier CircleResponded 22 July 2017

Thank you for taking the time to provide feedback after your stay with us. I am happy that your room was to your liking. We work hard to provide a clean and comfortable stay for all of our guests. I apologize that your breakfast experience...More

Reviewed 5 July 2017

I stayed here on a quick business trip to Syracuse. While it is a good distance from downtown, Armory Square, and the Dinosaur BBQ, it is close to the airport which makes it good for an easy in/out. Inside, the hotel is relatively new and...More

Thank --KingLux--
Response from Danielle N, General Manager at SpringHill Suites Syracuse Carrier CircleResponded 6 July 2017

Thank you for the great feedback. I appreciate the great comments and I will share them with my team. My staff does work very hard to provide a clean and comfortable stay for every guest. We hope you will stay with us again soon!

Reviewed 5 July 2017 via mobile

For several years this has been our go-to hotel every time we visit family in Syracuse (twice/year). The quality of our stay (2 nights) has degraded over the past year; the property needs maintenance work and housekeeping needs to provide better customer care. The sink...More

Thank Nuka87
Response from Danielle N, General Manager at SpringHill Suites Syracuse Carrier CircleResponded 6 July 2017

Thank you for sharing your experience with us. I am sorry your stay was less than perfect. I can assure you we are not being neglected or closing/being sold anytime in the near future. We jointly manage the Springhill and the brand new Fairfield located...More

Reviewed 2 July 2017

Stayed one night while traveling through Syracuse. Check in was simple, and the staff was friendly and professional. My wife and I were upgraded, and the room was very nice. The room was spacious, clean and well appointed. The breakfast buffet was standard and was...More

Thank Markochak9
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$111 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in East Syracuse
#6 Business Hotel in East Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$111 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in East Syracuse
#6 Business Hotel in East Syracuse
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (65)
Room & Suite (58)
Dining (4)
Pool & Beach (1)
Questions & Answers
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Room Tips
"First Floor Room"
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"We were by the elevator and it was quiet."
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"We asked for a family suite and got a REALLY spacious suite. So appreciated."
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"In a quiet business area."
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