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    Embassy Suites by Hilton Syracuse

    6646 Old Collamer Rd, East Syracuse, NY 13057-1204
    Hotel website
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    6/8/2017 7/8/2017
    US$136
    US$126
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    US$131
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    Traveller (94)
    Room & Suite (55)
    Dining (17)
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    Overview
    • Excellent37%
    • Very good28%
    • Average18%
    • Poor9%
    • Terrible8%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Embassy Suites by Hilton Syracuse
    Special Offer: STOP CLICKING AROUND
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    Homewood Suites by Hilton Syracuse - Carrier Circle
    293 reviews
    #1 of 19 hotels in East Syracuse
     
    Hampton Inn & Suites Syracuse / Carrier Circle
    254 reviews
    #2 of 19 hotels in East Syracuse
     
    CrestHill Suites Syracuse
    579 reviews
    #5 of 19 hotels in East Syracuse
     
    DoubleTree by Hilton Hotel Syracuse
    937 reviews
    #6 of 19 hotels in East Syracuse
     
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,187)
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    There are newer reviews for Embassy Suites by Hilton Syracuse
    See the most recent reviews

    11 - 15 of 1,181 reviews

    Reviewed 2 weeks ago via mobile

    We have stayed at several Embassys and as this one had the most unique lobby the free breakfast set up was a nightmare. Typically the breakfast is buffet style with made to order items. Not here, all but the cold items had to be ordered...More

    Thank Sarah S
    Response from SYRDWES, General Manager at Embassy Suites by Hilton SyracuseResponded 1 week ago

    Dear Sarah S, Thank you for taking the time to review our property. I am sorry that you did not enjoy our breakfast, we will certainly look into the efficiency of our set-up. We will also check the air conditioning in room 325- I appreciate...More

    Reviewed 3 weeks ago

    This is a standard Embassy Suites hotel with the open lobby layout and rooms surrounding the center. This hotel has a nice oriental theme with Quay ponds in the lobby and a pagoda near the bar area. The rooms are the two room suite configuration...More

    Thank TravelingMan137
    Reviewed 3 weeks ago via mobile

    When I stayed, the tv's in our room didn't work, when we called about it they said there wasn't anything to do about it and gave us extra Hilton points but when we checked out they told us that was a normal problem. I don't...More

    Thank Riboyce
    Response from SYRDWES, General Manager at Embassy Suites by Hilton SyracuseResponded 1 week ago

    Dear Riboyce, Thank you for taking time to leave feedback on our hotel. We are currently working on upgrading our TV's and I apologize that yours was not working properly. We are aware of some sporadic issues, and this information will help us to improve....More

    Reviewed 3 weeks ago

    The rooms all open to the courtyard. Happy Hour from 5:30-7:30 and breakfast in the morning are free and delicious. Nice indoor pool. Rooms are large and comfy. This is an older hotel - not brand new. The shuttle driver Andy is awesome!. Highly recommend...More

    Thank carolynd287
    Reviewed 3 weeks ago

    The cleanliness was left to be desired and the air conditioning noise kept you up all night along with the pillows.usually there is a mix of firm and soft pillows I was stuck with soft pillows which really didn't matter with the noise from the...More

    Review collected in partnership with Embassy Suites Hotels
    Thank eb212017
    Response from SYRDWES, General Manager at Embassy Suites by Hilton SyracuseResponded 3 weeks ago

    Dear eb212017, Thank you for taking the time to review our property. I am sorry that your stay with us did not meet your expectations and apologize for the unsatisfactory experience. We have since fixed all of the air conditioning on our property and we...More

    Homewood Suites by Hilton Syracuse - Carrier Circle
    293 reviews
    #1 of 19 hotels in East Syracuse
     
    Hampton Inn & Suites Syracuse / Carrier Circle
    254 reviews
    #2 of 19 hotels in East Syracuse
     
    CrestHill Suites Syracuse
    579 reviews
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    DoubleTree by Hilton Hotel Syracuse
    937 reviews
    #6 of 19 hotels in East Syracuse
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Shuttle Bus Service
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Banquet Room
    • Conference Facilities
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$118 - US$219 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Business Hotel in East Syracuse
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 215
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com, Priceline, Travelocity, TripOnline SA, Hotwire, Cheap Tickets, Cancelon, HotelQuickly and getaroom.com so you can book your Embassy Suites by Hilton Syracuse reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • East Syracuse
    • Also Known As
    • Embassy Suites Syracuse ,
    • Embassy Suites East Syracuse ,
    • East Syracuse Embassy Suites
    Add Photo Photos
    Traveller (94)
    Room & Suite (55)
    Dining (17)
    Pool & Beach (3)
    Hotel & Grounds (72)
    Business Centre & Event Rooms (13)
    Bathroom (9)
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    Ask a question
    Questions & Answers
    Vicki O
    12 February 2017|
    Answer Show all 2 answers
    Response from Ronald G | Reviewed this property |
    pool hours are 10 to 10 breakfast is 6 to 9 on weekdays and 6 to 10 on weekends evening reception is 5 to 7
    1
    Vote
    peters402016
    15 October 2016|
    Answer Show all 2 answers
    Response from Seraj K | Reviewed this property |
    This is in Syracuse which is approx 250 miles from manhattan. It is is a 15 minute drive away from the Syracuse Amtrak station
    0
    Votes
    peters402016
    15 October 2016|
    Answer Show all 4 answers
    Response from wernolabound | Reviewed this property |
    5 hour train ride
    0
    Votes
    Room Tips
    "Ask for a room away from the Thruway."
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    "Stay in a room away from the pool, elevators and banquet hall if you want quiet."
    Read review
    "Ask if they have a recently renovated room"
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    "We were on the 5th floor and it was nice."
    Read review
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