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Embassy Suites by Hilton Syracuse

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Embassy Suites by Hilton Syracuse
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1,100 Reviews from our TripAdvisor Community

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Showing 1,094: English reviews
Reviewed yesterday NEWvia mobile

First of all I don't know if I can even call this a hotel instead of motel. Horrible staff very unprofessional answering cell phones at front desk and housekeeping didn't even clean my room. Is their even a gm running this place because he should be fired. One of my kids got sick from the food they have serving for...

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Helpful?
Thank Nick A
UTICA
HOTEL’S FAVOURITE REVIEW
Reviewed 2 December 2016

If you have stayed at an Embassy Suites then you will know what to expect. Very large two room suites with large bathroom. The rooms are not the height of luxury, but they are nicely decorated and very clean. As usual the living room opens to a very large atrium. The lobby décor is great, and the breakfast is fantastic...

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Helpful?
Thank UticaTraveler1488
About Hotel's Favourite Review
Sykesville, Maryland
Reviewed yesterday NEW

I read other reviewers complain about noise from the highway immediately outside, so ill remember next time to request a room on the other side of the hotel. I then slept in the fold-out couch in the sitting room, but the music in the atrium playing all night was loud enough to keep me awake. I regretted not bringing earplugs....

Review collected in partnership with Embassy Suites Hotels
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Thank Anthony D
Stamford, Connecticut
Reviewed 2 days ago NEW

Staff was prompt, welcoming and thorough. Welcome bag for Hilton members was best I've seen. Easy access from highway and to local areas. Room was very clean, comfortable, slept well. Breakfast was very good- cooked to order as advertised.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank kathleenhW2269PP
Cortland, United States
Reviewed 5 days ago NEW

For our business group the opportunity to socialize and have a superb breakfast available makes the work stay feel a little like a vacation. The meeting rooms and opportunity for our vendors to display their wares is convenient as well.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank 769ralphc
Madison, Wisconsin
Reviewed 5 days ago NEW

A colleague recommended this property because of the most wonderful morning omelette's, which provide a great start to the day. They are wonderful, but the staff are even better. Attentive, respectful, witty and friendly, all the staff were professional and approachable. While the atrium area is quite dark and noisy, the rooms were quiet and peaceful, with comfortable beds and...

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Thank Jeanne F
Elizabethtown, New York
Reviewed 5 days ago NEW

We spent the weekend at the Embassy Suites in Syracuse to take in the Jurassic Quest, a Syracuse Game and Destination USA. The location of this Hotel is perfect. Central to everything! The room itself was ok. The sofa bed was very uncomfortable, and we could not get the thermostat to work (it was really warm). The breakfast and happy...

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Helpful?
Thank gin12932
Watkins Glen, New York
Reviewed 1 week ago

while researching on he internet we always stayed at the hotel closets to the airport. that hotel we felt is in need of an update and is quite costly compared to their offerings so we wanted to find a better offer and found it at the Embassy Suites by Hilton

Review collected in partnership with Embassy Suites Hotels
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Thank Sharoo67
Syracuse, United States
Reviewed 1 week ago

I have been coming to Syracuse for work for about 14 years. I have stayed at many hotels in the area over the years. This is by far the best hotel that I have stayed at in this area. Very clean and the staff is very friendly. I do not know how they could do a better job. If you...

Review collected in partnership with Embassy Suites Hotels
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Thank J5993ALbrianb
Reviewed 1 week ago

We left snow storms in our county to visit family, at home they got dumped with 40 inches of snow. We were in a tropical paradise, it was good to see green plants and moving water instead of ice. Manager's reception should not be missed! Plenty of munchies and fresh veggies. Cooked to order breakfast was fantstic.

Review collected in partnership with Embassy Suites Hotels
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Thank G43QLrobertb

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
All suite property featuring spacious two-room suites, complimentary full cooked-to-order breakfast and complimentary beverages and snacks at our complimentary evening reception. The hotel is conveniently located off the New York State Thruway (i-90) at Exit 35 and Carrier Circle, just minutes from Downtown Syracuse, Hancock International Airport, Syracuse University, LeMoyne College and Destiny USA. Many outdoor recreational activities are available including Onondaga State Park, beaches and public golf courses. ... more   less 

Additional Information about Embassy Suites by Hilton Syracuse

Address: 6646 Old Collamer Rd, East Syracuse, NY 13057-1204
Region: United States > New York > Finger Lakes > East Syracuse
Price Range: €115 - €178 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Syracuse 3.5*
Number of rooms: 215
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hilton Hotels Direct, Priceline and HotelsforEveryone so you can book your Embassy Suites by Hilton Syracuse reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Syracuse
Embassy Suites East Syracuse
East Syracuse Embassy Suites
Hotel Style:
#4 Business Hotel in East Syracuse
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Syracuse staff and other travellers.
6 questions
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Syracuse, New York
North Adams, Massachusetts
over a year ago
Boston, Massachusetts
4 months ago
Boston, Massachusetts
4 months ago

See all questions (6)

Questions? Get answers from Embassy Suites by Hilton Syracuse staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Off the atrium to avoid upwelling noise from partying guests.”
 of 5 bubbles JeanneF202, 14 Feb 2017 | Read review
“Close to the swimming pool,”
 of 5 bubbles yoelvysv, 3 Jan 2017 | Read review
“Best quiet area is 5th floor towards front of hotel”
 of 5 bubbles needlottery, 1 Jan 2017 | Read review
“second floor has a stairway to the pool and breakfast/reception and exercise rooms. Ask for room away from the expressway”
 of 5 bubbles gregh201, 1 Jan 2017 | Read review
“Try to get a room away from the road noise, higher up.”
 of 5 bubbles peela, 13 Nov 2016 | Read review
5 of 5