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LaGuardia Plaza Hotel - New York

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LaGuardia Plaza Hotel - New York
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936 Reviews from our TripAdvisor Community

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Showing 877: English reviews
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW via mobile

Excellent location directly across from the airport! Airport shuttle was perfect! View was actually spectacular! While we could clearly see airplanes, we couldn't hear them! Check in & check out were a breeze, Christian at the front desk was awesome! Parking garage is secure & the entire place felt safe & just like home! The pool, gym, sauna & Jacuzzi... More 

Helpful?
Thank Afigg
ManagerX1, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for sharing your experience with fellow online travelers. We are so glad that you liked the décor of our hotel and our convenient location. We also appreciate you sharing some highlights of your stay and for mentioning your well-equipped room. We will be sure to share your compliments with our team, especially with Christian, for a job well... More 

Asheville, North Carolina
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago NEW

Have stayed here a couple of times lately. It's convenient to LGA airport, but other than that, there's really nothing to recommend it. Rooms are average, costs are high, staff disinterested (unless you're with Korean Air, who apparently have ties to the hotel). Dining room is expensive and very average, bar service is also average or below. Wouldn't stay here... More 

Helpful?
Thank M B
ManagerX1, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for choosing our hotel and for sharing your experience. I am pleased you had an overall pleasant stay; however, I am so sorry we missed meeting some of your expectations. I have shared your concerns with my team members so we can look into correcting these issue. We value your comments and hope you will stay with us again... More 

1 review
Reviewed 2 weeks ago via mobile

Welcome tourists to the 2016 Christmas season. That being said, stay away from this hotel unless you want to deal with staff that use profanity when you question them. I didn't catch this one males name; I didn't want to get too close because I didn't want to get robbed or assaulted. I attended an autograph convention of retired pro... More 

Helpful?
Thank Fred S
ManagerX1, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Fred, thank you for providing your feedback. I apologize you were disappointed during the event you attended at our hotel. Today, I followed up with my staff and they shared with me that an announcement was made for all pre-sold ticket holders to move to the front of the line to be admitted first. This was to ensure all those... More 

Travellers are raving about these East Elmhurst hotels

Boise, Idaho
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

This hotel is pretty up to date. The lobby is nice and the room was comfortable & amenities fine. The shuttle ride is free to LGA and occasional to the 7 line but ground connections through the airport are ok too. The drivers, especially Rory, were very helpful. Also you can catch a bus to the train most any time... More 

Helpful?
Thank guacopo
ManagerX1, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thanks for reviewing LaGuardia Plaza Hotel. We appreciate you pointing out the convenience of our complimentary shuttle ride and mentioning the great service you received from Rory. We value your observation about our front desk service and apologize for any inconvenience. Your feedback will help us as we work towards total guest satisfaction. Thank you for being our guest. Hope... More 

1 review
Reviewed 2 weeks ago via mobile

We stayed and upgrade to king bedroom on fifth floor.Make sure you have microwave and fridge either in your room or on floor they charge extra $30 for each for providing in room.Everytime i need to come on 2nd floor to use microwave.Bathtub stopper was broken and water drains in it very slow ,even after asking front desk to fix... More 

Helpful?
Thank sanampreet
ManagerX1, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Dear Guest, thank you for choosing our hotel and for taking time to provide feedback. Please accept my personal apology for the maintenance concerns in your guest room and for not addressing them during your stay. We are already addressing this issue to ensure repairs are made. Microwaves are offered on several floors of the hotel for the convenience of... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

Our flight got cancelled and the airline gave accommodation in this hotel. It was a great short stay. Front desk staff was very welcoming. Room was very nice, clean. It had all the basic stuff like T.V., refrigerator, coffee machine, hair dryer, study table etc. It's nice n comfortable hotel to stay.

Helpful?
Thank kalyanitare
ManagerX1, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for taking the time to provide a feedback about your stay at LaGuardia Plaza Hotel. I am sorry that you were stranded at the airport due to a flight cancellation, but I am glad our hotel was able to turn a difficult situation into a pleasant one by providing a welcoming Front desk service and comfortable rooms. Thanks... More 

Richmond, Virginia
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 weeks ago

I thought I had a reservation at another hotel near LaGuardia. But the reservation could not be found. Puzzled and fuming, I was referred to the LaGuardia Plaza. It was late evening but they had rooms and the reception was friendly. I had been by this hotel many times but had never noticed it. I was very pleased. It was... More 

Helpful?
Thank wlsachs
ManagerX1, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for the excellent review! We are delighted that you were pleased with our front desk service, the great value we offer for the price and your well-appointed room as well. We appreciate you recommending us online and hope to have you back with us soon. Effie Mikedis Assistant General Manager LaGuardia Plaza Hotel More 

Queensland, Australia
Level Contributor
61 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 3 weeks ago via mobile

This motel is very handy (10mins) to Laguardia Airport New York. We rang the motel for a courtesy pick up, driver was very friendly. Room was nice, clean & quiet. Check in was easy & and staff friendly. Buffet brekkiie was $17.50, worth it, but there are rooms with a free full brekkie. Good selection of hot/cold foods, cereal, yogurt,... More 

Helpful?
Thank Kellyloo64
ManagerX1, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for staying with us and for the positive review. We are glad that you liked our convenient location, shuttle service and your well-appointed room. It is also good to read that you were impressed with our friendly associates, breakfast offerings and our parking facility as well. We appreciate you being our guest and hope you will visit LaGuardia... More 

Fort Lauderdale, Florida
1 review
Reviewed 3 weeks ago

Had a wonderful stay. Room was excellent,large and recently refreshed. Front desk service were pleasant and helpful . Thanks to Carla and Carollyn for all their help.Restaurant and bar service very good. I would def. stay here again.

Helpful?
Thank thegambies
ManagerX1, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Thank you for choosing LaGuardia Plaza Hotel and for sharing your wonderful comments. It is great to know you had an excellent stay with us. We work hard to provide outstanding guest service, and I am so pleased to see the efforts of Carla and Carolyn helped to make your visit even better. I will be sure to share your... More 

Level Contributor
3 reviews
Reviewed 4 weeks ago

We had a very nice stay at the hotel. The rooms were clean and well kept. The staff was outstanding especially Carol Lynn at the front desk. We took the Topaz Tour and it was excellent. We saw a great deal of the city. I recommend this hotel for folks not wishing to be in the middle of the downtown... More 

Helpful?
Thank Don Z
ManagerX1, Manager at LaGuardia Plaza Hotel - New York, responded to this review

Don, we are so delighted with your fabulous comments about our hotel and our staff at LaGuardia Plaza Hotel.  Our goal is to provide best in class service and our staff will be so pleased with your comments. I will be sure to share your comments with my team and, especially with Carol. Thank you once more and our entire staff looks... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Whether you have come to NY for Business or leisure you will be greeted with a warm welcome and our hospitality will exceed your expectations at the LaGuardia Plaza Hotel. We are located directly across from LaGuardia Airport and eight miles from JFK Airport. ... more   less 

Additional Information about LaGuardia Plaza Hotel - New York

Address: 10404 Ditmars Blvd, East Elmhurst, NY 11369-1665 (Formerly Crowne Plaza New York - LaGuardia Airport)
Region: United States > New York > Queens > East Elmhurst
Price Range: €137 - €249 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — LaGuardia Plaza Hotel - New York 3.5*
Number of rooms: 353
Reservation Options:
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Also Known As:
Crowne Plaza East Elmhurst
Crowne Plaza New York
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Questions & Answers

Here's what travellers have asked, with answers from LaGuardia Plaza Hotel - New York staff and other travellers.
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Questions? Get answers from LaGuardia Plaza Hotel - New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“fifth floor front”
 of 5 bubbles henryj1955, 18 Oct 2016 | Read review
“Anywhere will be suitable...”
 of 5 bubbles mscills, 21 Sep 2016 | Read review
“ask for renovated rooms”
 of 5 bubbles ClaireP307, 7 Sep 2016 | Read review
“Book at least a double with queen beds.”
 of 5 bubbles CindyA114, 9 Aug 2016 | Read review
“Maybe some rooms refurbished versus others- IDK?”
 of 5 bubbles Itof, 6 Aug 2016 | Read review
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