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Hampton Inn East Aurora

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Hampton Inn East Aurora
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409 Reviews from our TripAdvisor Community

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Showing 400: English reviews
Crystal Lake, Illinois
Reviewed 30 July 2016 via mobile

Seriously? That's the question from the front desk manager "Jamie". He did come to check the bad AC and put a towel under the dripping unit to protect the microwave oven and mini fridge. And helpfully cautioned us not to put anything under the dripping AC. Geez, thanks for the tip. When I also complainedabout the bathroom sink is draining...

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1Thank jacklD5839DS
Deirdre K, General Manager at Hampton Inn East Aurora, responded to this review

Dear Jack, Thank you for the information and thank you for your feedback. I did speak directly with your wife on the second day as we had our service company come out right away and were told that a part needed to be ordered for the a/c unit in the family room and couldn't be fixed till it came in,...

Troy, Pennsylvania
Reviewed 28 July 2016

Excellent Hampton facility 20 minutes from Darien Lake - clean, modern hotel with very nice rooms and amenities. Reserved the jacuzzi suite - very clean and spacious, separate living room, plenty of space for four (unsure if couch folds out). Will definitely stay here again.

Review collected in partnership with Hampton
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Helpful?
Thank Joseph M
Deirdre K, General Manager at Hampton Inn East Aurora, responded to this review

Dear Joseph, Thank you so much for your wonderful review and your valuable time in writing about us. I am so glad you enjoyed your stay and thank you for choosing us! I do hope you visit us again and very soon! It is our goal to be your home away from and we love having you here! All the...

Boston, Massachusetts
Reviewed 26 July 2016

Stayed here for a wedding, was a little pricey given the area but it was a great hotel--- staff were very friendly and helpful, rooms beautiful and clean and my favorite, the complimentary breakfast was an unexpected surprise!

Review collected in partnership with Hampton
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Helpful?
Thank Lindsay C
Deirdre K, General Manager at Hampton Inn East Aurora, responded to this review

Dear Lindsay, Thank you so much for your wonderful review and your valuable time in writing about us. I am so glad you enjoyed your stay and thank you for choosing us! I do hope you visit us again and very soon! It is our goal to be your home away from and we love having you here! All the...

Edison, NJ
Reviewed 25 July 2016

This hotel was nice and within walking distance to downtown! The beds were comfortable and the minifridge was a good size (the freezer within was also pretty good for a minifridge). Breakfast had many options including some for those that are gluten intolerant or vegan. Free evening cookies were a delicious bonus. We could hear a litle tv noice from...

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Helpful?
Thank LadyFern
Deirdre K, General Manager at Hampton Inn East Aurora, responded to this review

Dear LadyFern, Thank you kindly for your wonderful review and your time in writing about your stay at the Hampton Inn, East Aurora. I am so glad to see you enjoyed your stay! It is our goal to be your home away from home and I so glad to hear we made it just that way for you! I hope...

West Lafayette, Indiana
Reviewed 24 July 2016 via mobile

Tucked in a residential neighborhood, this Hampton Inn is truly a hidden gem. The staff were very helpful and accommodating. We had a few minor issues with our room and they promptly addressed and fixed them. I found the beds a bit hard for my liking but the rest of my family thought they were fine. Breakfast is served every...

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Helpful?
Thank feet2wash
Deirdre K, General Manager at Hampton Inn East Aurora, responded to this review

Thank you kindly for your wonderful review and your time in writing about your stay at the Hampton Inn, East Aurora. I am so glad to see you enjoyed your stay and I will be sure to pass your kind words along to the staff. I am so glad they took care of you promptly! It is our goal to...

Spartansburg, Pennsylvania
Reviewed 19 July 2016

Always like staying at a Hampton Hotel! Rooms are always clean and comfortable. Soaps and shampoos are better quality. The breakfast not just yogurt and pastries. I had an omelette and my son had the waffles. Fresh fruits, real orange juice, cereals and oatmeal ready to eat. Very clean lobby and always had coffee and tea available. If ever traveling...

Review collected in partnership with Hampton
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Helpful?
Thank Kathy B
Deirdre K, General Manager at Hampton Inn East Aurora, responded to this review

Dear Kathy, Thank you very much for the lovely review! It’s great to hear that our team provided the excellent service we strive for and that our location nicely suited your needs! I am so glad to hear you enjoyed the hotel and all of the amenities. We hope you return soon! We love having you here! Kind Regards, Deirdre...

Rochester, New York
Reviewed 19 July 2016

I had high hopes for this beautifully appointed hotel. Unfortunately, when it came to hotel blocks and front desk customer service, the management and team at Hampton Inn greatly underdelivered. With the focus on overselling the hotel, our out of town guests were bumped to another hotel with little apology. Beware, the contracted rate a year in advance was much...

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Helpful?
Thank Jb07744
Deirdre K, General Manager at Hampton Inn East Aurora, responded to this review

Dear Jb, I am so sorry to hear you did not have the stay that you deserved with us. Our hotel does not make it a practice to over fill the hotel and I am sorry to hear that your experience was not to your expectations and not to our level of service standards. Please reach out to me directly...

Reviewed 18 July 2016

This hotel was, clean, friendly and just as it says. Great accommodations and nice little town. Breakfast was very nice and the staff where super friendly. Would definitely return here if we were in the area again. Thanks.

Review collected in partnership with Hampton
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Helpful?
Thank dianebK3935KB
Deirdre K, General Manager at Hampton Inn East Aurora, responded to this review

Dear Diane, We love having you here! So happy to hear you had a great stay and enjoyed the hotel and our town. Thank you for being our guest and thank you for your time in writing about us and sharing your experience. I will be sure to pass your kind words along to our staff! All the Best, Deirdre...

Delhi, India
Reviewed 17 July 2016

I had an excellent 3 week stay at Hampton Inn. Some of things that I particularly liked include: > Extremely friendly staff > Good fitness center and swimming pool > Good hotel location (close to Vidlers and plenty of eating places)

Review collected in partnership with Hampton
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Helpful?
Thank Nitin S
Deirdre K, General Manager at Hampton Inn East Aurora, responded to this review

Dear Nitin, Thank you SO much for staying with us long term, it was our pleasure having you with us and being your Home away from Home! I am so glad we did a great job with your stay and that you enjoyed the hotel amenities and service. We hope to see you again! You are always welcome :) All...

east aurora, United States
Reviewed 15 July 2016

a very pleasant stay, would stay again, they had directions to special attraction at the counter. the staff was always helpful the breakfast was different daily .East Aurora is a wonderful town and so are the people

Review collected in partnership with Hampton
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Thank Dawn P
Deirdre K, General Manager at Hampton Inn East Aurora, responded to this review

Dear Dawn, I am so happy to hear you enjoyed your stay with us and thank you for your time in writing about us! I am glad to hear you enjoyed our complimentary "On the House" breakfast buffet and that my staff did a good job in making your stay a great one! We do hope you return to our...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Hampton Inn East Aurora

Address: 49 Olean St, East Aurora, NY 14052-2515
Region: United States > New York > East Aurora
Price Range: €110 - €167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn East Aurora 2.5*
Number of rooms: 80
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Also Known As:
Hampton Inn East Aurora Hotel East Aurora
East Aurora Hampton Inn
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Questions & Answers

Questions? Get answers from Hampton Inn East Aurora staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick the third floor, near the elevator, although there are two elevator areas on each floor.”
 of 5 bubbles ryryry, 15 Jan 2017 | Read review
“Rooms at the end of the halls are quieter...”
 of 5 bubbles GLADSTONEW, 27 Dec 2016 | Read review
“Stayed o the 2nd floor & could hear no traffic noises.”
 of 5 bubbles Southworth0312, 3 Oct 2016 | Read review
“They appear to be all quiet rooms except when guests let their doors slam late at night!”
 of 5 bubbles wepaktogo, 6 Aug 2016 | Read review
“Never had a bad room. Last stay was behind the elevator and I never heard it.”
 of 5 bubbles 289joen, 18 Jan 2016 | Read review
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