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Had the occasion to be in Cortland last Friday and spent the night at the Holiday Inn Express. From the moment we arrived and were greeted by Don at the front desk till we left the next morning we felt well taken care of.
My husband had to go to Cortland for work so myself and children decided to tag along. If you have to stay in Cortland this was my far the nicest of the hotels. The surrounding ones did not seem as clean and updated. The breakfast...More
Stayed over at this hotel again en route to another destination. Check in went great - really nice employee Friday evening. Room was clean and quiet. Tubs still don't drain well. Breakfast was good but we were running late and kids were looking forward to...More
Response from Theresa W, General Manager at Holiday Inn Express CortlandResponded 26 June 2017
Dear Guest: Thank you very much for your kind words. Our staff takes pride in serving our guests and providing you with clean accommodations. I am looking into the pancake machine incident and I can assure you that I will utilize your comment for training...More
As a long standing Hilton honors member I appreciate consistency with respect to both facilities and cleanliness. Not only does this Holiday Inn Express exceed my high expectations, it is FILLED with a truly exceptional staff. Our check in was simple, fast and easy with...More
Response from Theresa W, General Manager at Holiday Inn Express CortlandResponded 30 May 2017
Dear Stacy-S: How kind of you to write such a terrific review. The truth is that we strive to provide a home away from home for all of our guests. Hannah and all of our staff members deliver the service that you deserve. However, it...More
i recently stayed there with my family, booked with reward points. i arrived at night, there was only the front desk employee present, but she did everything to help us, and get us to the room, then she went back and forth many times getting...More
Thank Elie A
Response from Theresa W, General Manager at Holiday Inn Express CortlandResponded 11 May 2017
Dear Guest: Thank you so very much for your kind words! Jessica is indeed awesome and a very valuable member of our team. We all enjoy our guests and delivering the outstanding service that you deserve. We hope that you will stay with us again...More
US$129 - US$199 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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