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Holiday Inn Express Cortland

HIExpress.comUS$140*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Cortland
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101 Reviews from our TripAdvisor Community

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Showing 96: English reviews
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Beirut, Lebanon
Reviewed 2 weeks ago

i recently stayed there with my family, booked with reward points. i arrived at night, there was only the front desk employee present, but she did everything to help us, and get us to the room, then she went back and forth many times getting us extra towels and a crib etc... and then changing our room (just because we...

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Helpful?
Thank Elie A
Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear Guest: Thank you so very much for your kind words! Jessica is indeed awesome and a very valuable member of our team. We all enjoy our guests and delivering the outstanding service that you deserve. We hope that you will stay with us again when you find yourself in Cortland, New York.

East Windsor, New Jersey
HOTEL’S FAVOURITE REVIEW
Reviewed 20 April 2017 via mobile

We came in late, about midnight, on our way to Canada. We did not have a reservation and the hotel was busy. The night manager worked with me to get us a quite room, away from ice machines, stairs and elevators, but we still ended up next to the laundry room. To soften the blown the night manager gave us...

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Helpful?
Thank Rick R
About Hotel's Favourite Review
Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear Rick: Thank you so very much for sharing your thoughts with fellow travellers. It is our mission to provide a home away from home and we are always delighted when we succeed. Hope that you had a chance to sample some of our bountiful breakfast including our latest addition, egg frittatas. So good! That along with bacon or sausage...

Reviewed 12 March 2017 via mobile

This was our second satay as we were travelling south. This hotel is clean and friendly. A great sleep and a great price. The pool is on the cooler side the night we stayed but it was minus 12 degrees fah. Out.

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Helpful?
Thank Loulou S
Waterloo, New York
Reviewed 25 November 2016

Facility was nice but overcharged when they had you over a barrell. Bad business practice. They quoted a lower rate but as the date became closer and rooms were filling up, they did not honor the price quoted.

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Helpful?
Thank Bstivers12
IHGService, Guest Relations Manager at Holiday Inn Express Cortland, responded to this review

Dear Bstivers12, First of all, thank you very much for your recent stay at our Holiday Inn Express Cortland, NY. I am so sorry to see you did not enjoy your overall experience with us, especially with the rates. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to...

clayville
Reviewed 25 October 2016

We had a Wedding to go to in Ithaca NY. We spent and extra night for checking out the area. The Hotel was a great base to stay and start out from. It was easy to get to Ithaca and the Finger Lakes. The hotel was well laid out and clean. It has a great breakfast, pool, and exercise room....

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Helpful?
Thank cookt817
Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear Guest: Thank you very much for taking the time to share your thoughts with fellow travelers. The Upstate New York area is indeed beautiful and there are so many things to do. The Finger Lakes region produces lovely grapes and therefore, you will find wineries galore. The beer trail starts in Cooperstown and leads you into the Finger Lakes....

Reviewed 10 September 2016

We stayed overnight on our way through Cortland. The standards of this location were par with all HIE, no surprises. Pool was clean and warm. Front desk was helpful and courteous. Hot breakfast was well presented, clean, plentiful and warm. Great variety of foods. Easy location. Many restaurants close by. Great stay with grandkids.

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Helpful?
Thank Jackie O
Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear Jackie O: We are delighted that you and the grandchildren enjoyed your stay at the Holiday Inn Express in Cortland. Hopefully, you got to sample our Nemo Cinnamon Rolls and I am sure that the grandchildren sampled a pancake or two. Please come see us again when you are in need of lodging in beautiful Upstate New York.

Toronto, Canada
Reviewed 4 September 2016

Our last few weekend vacations over the last 2 months we have chosen to stay at Holiday Inn Expresses. This hotel will not disappoint. We stayed Friday Sept. 2 to 4th in room 306 and have nothing but positive things to say. The am breakfast was actually HOT! Not like some other Hotels we have stayed in. The quality was...

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Helpful?
Thank floydangel71
Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear Floydangel: Our mission is to provide the most outstanding service for every guest and our staff will go out of their way to make sure that we fulfill our mission. We are delighted that you enjoyed your stay with us. Please come see us again if you are in Upstate New York, hopefully on vacation enjoying our lovely Fingerlakes...

Metuchen, New Jersey
Reviewed 29 August 2016

We stayed in this hotel one night as part of family vacation to Finger Lakes. Hotel looks new, very clean. Non-smoking - important for me! Plenty of complimentary parking. Large nicely decorated room with Keurig k-cup coffee maker, small fridge and microwave. Very friendly staff !!! Free WiFi. We were tired - Perkins conveniently located next door as served nice...

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Helpful?
Thank GB12345
Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear Guest: We are delighted that you enjoyed your stay with us at the Holiday Inn Express in Corltand. It is our pleasure to serve you and hope that you will come back when you are in the Finger Lakes again!

Cortlandt Manor, New York
Reviewed 27 August 2016 via mobile

Great spot to stay when dropping your Children or visiting them at college. Clean and accommodating. Only small concern is the beds are 2 full - not two queen. Very nice complementary breakfast. Free wifi. Close enough to the highway and campus.

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Helpful?
Thank Gravos
Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear Gravos: Thank you very much for your kind words. Taking children to school is always a stressful event and I do hope that we were able to make your stay in Cortland a little bit easier. Hopefully, we will be able to greet you again during Cortland Parents Weekend. Until then, be well!

Reviewed 23 July 2016

The only reason I'm giving a 4 out of 5 is because the reservation was mixed up and the front desk person was new and overwhelmed with taking phone calls. He was as helpful as he could be and the manager apologized for the inconvenience. My room was spacious and immaculate! The breakfast area was well stocked and clean.

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Helpful?
Thank LMCmitten66
Theresa W, General Manager at Holiday Inn Express Cortland, responded to this review

Dear Lisa: Thanks for taking the time to review your stay with us. It give us great pleasure to provide a home away from home when you are travelling. Hope that you had a chance to sample our pancakes and the Nemo cinnamon rolls. Those are absolutely awesome! Please come again!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service

Additional Information about Holiday Inn Express Cortland

Address: 4 1/2 Locust Ave, Cortland, NY 13045-1412
Region: United States > New York > Finger Lakes > Cortland
Price Range: €122 - €225 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Cortland 2.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Holiday Inn Express Cortland Hotel Cortland
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Cortland staff and other travellers.
1 question
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Questions? Get answers from Holiday Inn Express Cortland staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the queen beds are a little bit smaller than the standard queen size.”
, 10 May 2017 | Read review
“I look for king size beds and close restaurants. It had both.”
cookt817, 25 Oct 2016 | Read review
“We liked close to pool, first floor no problem”
jackieo803, 10 Sep 2016 | Read review
“Ask for a room at the back of the hotel for a quiet room.”
Stubenville, 24 May 2016 | Read review
“Ask for a room on the side of the hotel which does not face the highway.”
MimiW_11, 12 Apr 2016 | Read review
5 of 5
HIExpress.com
US$140* /night
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HotelQuicklyUS$188
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Prices are for 1 room, 2 adults
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