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Holiday Inn Buffalo International Airport

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Holiday Inn Buffalo International Airport
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312 Reviews from our TripAdvisor Community

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Showing 302: English reviews
Lewiston, New York
Reviewed 15 June 2014

We usually stay an HI Express at the airport but this trip had a better deal at this hotel. We were very pleased and will certainly stay there in the future. We had a mini suite that was just right for an overnight stay. Staff was great. Restaurant was a pleasant surprise. We had planned to go out to dinner...

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Helpful?
Thank sweettravler
Lancaster
Reviewed 28 May 2014

We stayed at this particular hotel for it's location for a college graduation. As I was making my on-line reservation, and of course was charged the higher rate for that weekend..which was a big college graduation weekend. There are at least 3 colleges in that area. Then the card keys constantly had to be re-programmed. The coffee in the lobby,...

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Helpful?
Thank BrenMOM
BUFIA_Mgmt, Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear BreMom, We would like to thank you for taking the time to write a review of our hotel. We take pride in offering quality service and it seems we have failed you in this manner. Our rates vary daily due to activities in the area. Unfortunately, that weekend you mentioned was also a Canadian Holiday. Our complimentary coffee in...

Toronto
Reviewed 22 May 2014

We stayed here for a night because we were flying out of the airport. The hotel was average but a good place to stay with the park and fly package. Had a wake up call at 4:30am as promised and they picked us up at the front of the hotel right at 5am as promised as well. Staff was friendly....

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Helpful?
Thank Kristie J
IHGCare, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear Kristie J, Thank you for staying and sharing your review with us. I am very glad that we were able to meet your expectations particularly with the wake up call and shuttle service being on time. We are continuously aiming to improve on our service for it is our pleasure to give valued guest like you the best hotel...

Vancouver, Canada
Reviewed 21 April 2014 via mobile

The rooms are large and clean, the breakfast (which I had as part of the stay) was adequate and they have deals where you can leave your car for several days if you spend a night at the hotel. Overall it is a typical Holiday Inn. Perfectly ok and I would stay again.

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Helpful?
Thank jamesmorton
IHGCare, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear jamesmorton, Thank you for sharing your feedback regarding your stay with us. We are pleased you enjoyed your overall experience. Guest satisfaction is important to us and we try our hardest to make sure all of our guests have a rewarding experience at our hotel. We give the utmost importance to our guest comments as they help us improve,...

Toronto
Reviewed 7 April 2014

My boyfriend and I booked this hotel for a shopping weekend in Buffalo. What a nice surprise. They had signs up that they were doing some construction and were a little nervous that it might be noisy. We did not hear or see anything going on. The hotel was very nice and clean and the front desk staff was very...

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1Thank CathyToronto
Reviewed 5 April 2014

We stayed here because it was a host hotel for the function our daughter was involved in. The tv cut out every few seconds, the internet only worked in the hallway or close to front desk. Way over priced for comperable hotels that offer breakfast. When. Our team needed to extend a night at first they were told no then...

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Helpful?
Thank julie lech kalamasz
IHGCare, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear julie lech kalamasz, Thank you so much for taking the time to write a review about your experience with us, we value your loyalty to our brand and hotels. Our goal is to ensure that all our clients leave satisfied and we try our best to fulfill all our guest requests and for that please accept our sincere apology...

Oakville, Canada
Reviewed 27 March 2014 via mobile

Rooms was clean and quite at night so we got a good night sleep before we flew out the next morning using their courteous shuttle. Very pleasant staff and a pretty darn good restaurant attached to the hotel. The extra bonus was that we could leave our car there at no charge. All and all a pretty good experience. We...

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Thank Alan M
Mississauga
Reviewed 18 March 2014

The Holiday Inn Buffalo International Airport was the perfect location to rest after a long flight. The hotel was clean, and modern, and despite it's close proximity to the airport was remarkably quiet. I don't think I heard a single plane during my stay. The staff was friendly and worked quickly to check us in. Overall I would definitely stay...

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Thank AThom23
Oakville, Canada
Reviewed 6 March 2014 via mobile

Really convenient for travelers with shuttles every 15 minutes to airport. On site security monitored parking. Sofas and nice large flat screen tv in the room. A much higher quality mattress and sheets then I would have expected pleasantly surprised. Didn't go 5 stars as the manager wasn't very friendly and acted almost disinterested. I would go back.

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Thank GrahamKerr_12
Toronto, Canada
Reviewed 5 March 2014

The shuttle took a while to arrive, the room was clean, front desk staff overly busy at 1.a.m. The breakfast value for the additional charge was very good. An average room, clean, we were there for a short few hours. The high speed internet worked great with work to get done this was very helpful.

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Thank M_Per_61
IHGCare, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear M_Per_61, Thank you for your candid review. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We take all reviews positive and negative very seriously, and your feedback will help us improve the service we offer. Again, thank you for sharing your thoughts and we hope...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Buffalo International Airport Hotel. The hotel features a modern fitness room, Jacuzzi spa, and outdoor heated pool. Our catering facilities can accommodate groups from 10 to 250 people. We are located mile from the Buffalo Niagara International Airport. We offer free 24-hour shuttle service to and from the airport. Long-term parking is also available when you book the Stay, Park & Go rate. The Holiday Inn Buffalo International Airport is 10 miles from downtown Buffalo, 20 minutes to Niagara Falls and only a short drive to the southtowns. We are close to shopping at the Galleria Mall and Eastern Hills Mall. Come and watch the Buffalo Bills play at Ralph Wilson Stadium or the Buffalo Bisons at Coca-Cola Field. Enjoy great music at First Niagara Center, Thursday in the Square, and M & T plaza. Family vacationers will enjoy a short drive to Darien Lake theme park, Martin s Fantasy Island, Buffalo's beautiful waterfront and Niagara Falls. Max's Classic American Grill, our full service restaurant, is home to many favorite s including our thick and juicy burgers, and our own Buffalo Wings. ... more   less 

Additional Information about Holiday Inn Buffalo International Airport

Address: 4600 Genesee Street, Cheektowaga, NY 41255
Region: United States > New York > Cheektowaga
Price Range: €78 - €126 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Buffalo International Airport 3*
Number of rooms: 207
Reservation Options:
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Also Known As:
Holiday Inn Buffalo International Airport Hotel Cheektowaga
Holiday Inn Cheektowaga
Cheektowaga Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Buffalo International Airport staff and other travellers.
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Concordia, Kansas

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms are great for easy access from parking”
 of 5 bubbles thomasmR695FJ, 1 Nov 2016 | Read review
“Make sure to ask the booking agent if this hotel offers in room fridge and microwave.”
 of 5 bubbles floridavacation48734, 15 Oct 2016 | Read review
“No elevator so choose first floor.”
 of 5 bubbles onlinemsu, 5 Sep 2016 | Read review
“King bed with pullout couch room lacks bathtub”
 of 5 bubbles shaulyaakov, 30 Aug 2016 | Read review
“My room was far from the lobby, and it had poor wifi. If important, I suspect a room closer to the lobby might help.”
 of 5 bubbles R9905MMdavids, 24 Jul 2016 | Read review
5 of 5