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Holiday Inn Buffalo International Airport

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Holiday Inn Buffalo International Airport
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313 Reviews from our TripAdvisor Community

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Showing 303: English reviews
Montgomery, New York
Reviewed 1 November 2016

We love staying here when visiting family near buffalo, the restaurant in the hotel and the Olympic diner across the street are both great. Staff is friendly and rooms are always clean and ready. Late checkins are not a problem

Thank Thomas M
Reviewed 25 October 2016

We had a very nice stay at this hotel. We stayed in a suite and it was very enjoyable for my family, as we had use of the fridge and microwave sort of a kitchenette. The staff were very friendly from the time we checked in to the time we checked out. The rooms and overall hotel were very clean!!!...

Thank JC S
Clarksburg, New Jersey
Reviewed 19 October 2016

My wife and I were in town for the Bills-49ers game. We spent three nights at the Holiday Inn Buffalo International Airport. The price was quite reasonable, the room was spacious and clean. We had to tinker with the heating to get the room the right temperature (for some reason "fan" was better than auto for heating). I really liked...

Thank Rich G
Columbia, South Carolina
Reviewed 15 October 2016

Pet friendly, very clean, well known restaurant onsite with terrific menu, close to great restaurants and terrific grounds around hotel to walk dog. Very easy access to Niagara Falls and shopping. I could actually live in this hotel very comfortably because it was a beautiful hotel with everything I needed ACCEPT no fridge or microwave. Oh, they had them but...

Thank floridavacation48734
Hummelstown, Pennsylvania
Reviewed 21 September 2016 via mobile

In town for business. Property very close to airport but remarkably quiet. Public areas are clean and the property is taken care of. Staff though dealing with a bus that had just come in was helpful and very polite and handle check in quickly and professionally. Rooms are clean and maintain well. Would stay again.

Thank Jeff D
Reviewed 11 September 2016

IHG member, I stay at Holiday Inn's allot. This one was below what I expect. Stayed 3 nights against my better judgement. Internet. The ONE thing that needs to be working was not. Disconnected 50% of the time, horrible connection. Building seems like an old motel, refurbished to barely meet Holiday Inn standards. No elevator, long walking distances. No fridge...

Thank Walker R
IHGService, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear Walker R, Thank you for writing a candid review about your stay with us. As a valued IHG Rewards Club member, I know how important to stay connected to our friends, family and work when traveling and I am sorry if the standards of our WiFi connection was below par. I would also like to apologize for any inconvenience,...

Reviewed 6 September 2016 via mobile

My husband and I was flying back from Buffalo to Atlanta standby and wasn't able to make the flight. We called this hotel because it was close to airport. We were greeted by Daniel, the Manager. He was the most warm and personable guy I have encountered at a hotel in a while. I Fly quite often and I felt...

Thank dash515
Reviewed 6 September 2016

We called the front desk after landing in Buffalo and shuttle picked us up in 15 minutes. Looking at the state of the shuttle we lowered our expectations. This is an old building unlike Holiday Inn Express' however bathrooms are renovated with Granite counter-tops. For the price we paid I expected breakfast in the morning (like in HIEs) however breakfast...

Thank onlinemsu
IHGService, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear onlinemsu, Thank you for taking the time to write a review about your stay with us. We are pleased to know that you liked our bathrooms. However, we would like to apologize for failing to meet your expectations regarding our facilities, carpets and shuttle service. We also regret the issues you had with the breakfast. Reviews like yours are...

Philadelphia, PA
Reviewed 4 September 2016 via mobile

Everything about this hotel was awful, except the friendly front desk staff. We had a first floor room in the back and used a rear door which seems to have a permanent Wet Floor sign, not because the tiled floor is wet, because it was slimy and slick throughout our stay. The mattress was horrible, worn, springy and lumpy. The...

Thank PhillyAmy
Robin N, General Manager at Holiday Inn Buffalo International Airport, responded to this review

I apologize for the conditions you suffered. I assure you we take these comments seriously and will work to ensure we get these situations corrected. Thank you

Bergenfield, New Jersey
Reviewed 30 August 2016

While the lobby looks nice, I was disappointed in the quality and comfort level in the room. There was no bathtub in the room (something I haven't seen at a US property before), the carpet and funishings looked old, and the hotel was very poorly laid out (one giant square on one floor. I stayed here because of the IHG...

Thank shaulyaakov
IHGService, Guest Relations Manager at Holiday Inn Buffalo International Airport, responded to this review

Dear shaulyaakov, Thank you for taking the time to express your thoughts and concerns. We are pleased to know you liked the friendliness of our staff. On the other hand, we are sorry for the shortfalls you have noticed with the room you received and the layout of our property. Your feedback is very important to us as this continually...

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  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Buffalo International Airport Hotel. The hotel features a modern fitness room, Jacuzzi spa, and outdoor heated pool. Our catering facilities can accommodate groups from 10 to 250 people. We are located mile from the Buffalo Niagara International Airport. We offer free 24-hour shuttle service to and from the airport. Long-term parking is also available when you book the Stay, Park & Go rate. The Holiday Inn Buffalo International Airport is 10 miles from downtown Buffalo, 20 minutes to Niagara Falls and only a short drive to the southtowns. We are close to shopping at the Galleria Mall and Eastern Hills Mall. Come and watch the Buffalo Bills play at Ralph Wilson Stadium or the Buffalo Bisons at Coca-Cola Field. Enjoy great music at First Niagara Center, Thursday in the Square, and M & T plaza. Family vacationers will enjoy a short drive to Darien Lake theme park, Martin s Fantasy Island, Buffalo's beautiful waterfront and Niagara Falls. Max's Classic American Grill, our full service restaurant, is home to many favorite s including our thick and juicy burgers, and our own Buffalo Wings. ... more   less 

Additional Information about Holiday Inn Buffalo International Airport

Address: 4600 Genesee Street, Cheektowaga, NY 41255
Region: United States > New York > Cheektowaga
Price Range: €77 - €126 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Buffalo International Airport 3*
Number of rooms: 207
Reservation Options:
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Also Known As:
Holiday Inn Buffalo International Airport Hotel Cheektowaga
Holiday Inn Cheektowaga
Cheektowaga Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Buffalo International Airport staff and other travellers.
1 question
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Concordia, Kansas

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Questions? Get answers from Holiday Inn Buffalo International Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Interior rooms face a courtyard which are probably more quiet”
144micheleg, 25 Apr 2017 | Read review
“Corner rooms are great for easy access from parking”
thomasmR695FJ, 1 Nov 2016 | Read review
“Make sure to ask the booking agent if this hotel offers in room fridge and microwave.”
floridavacation48734, 15 Oct 2016 | Read review
“No elevator so choose first floor.”
onlinemsu, 5 Sep 2016 | Read review
“King bed with pullout couch room lacks bathtub”
shaulyaakov, 30 Aug 2016 | Read review
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