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BEST WESTERN PLUS Galleria Inn & Suites

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BEST WESTERN PLUS Galleria Inn & Suites
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426 Reviews from our TripAdvisor Community

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Showing 417: English reviews
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Ontario
Reviewed 1 week ago

I have stayed in a number of Best Western Plus hotels and have been impressed, always rating them well. This hotel did not have the same qualities as those hotels and I would not put them in the same category. The location is very convenient to the US I-90. As we were traveling through, this was a major bonus. We...

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Helpful?
Thank Bee072
Dharmesh P, Guest Relations Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

Dear Bee072, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I am glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high housekeeping and hospitality standards. We also appreciate your suggestions for...

Albion, Pennsylvania
Reviewed 4 weeks ago

I stay here at least 3 times a week for business. The rooms are always very clean and quiet! The staff are always there to make your stay comfortable. There are plenty of places nearby to get something good to eat.

Review collected in partnership with Best Western
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Helpful?
Thank M1927YOjeffreyr
Dharmesh P, Guest Relations Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

Dear M1927YOjeffreyr, Thank you so much for your loyalty to our brand! It is very rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. Your five star review means a lot to us, and we thank you for taking the time to share it.

Reviewed 31 December 2016 via mobile

The room was small but well designed. The bathroom needed some updating but was clean. The reason for my 3 stars was the mattress was terrible! Both my husband and I slept poorly and had backaches in the morning.

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Helpful?
Thank Amanda J
Dharmesh P, Guest Relations Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

Dear Amanda J, Thank you for your review of our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the level of outdated condition of the facility will be addressed accordingly. Allow me to apologize for any inconvenience these issues may have caused you....

Markham, Canada
Reviewed 12 December 2016

Checked in a bit later so check in was quick. There was no service with a smile or welcome and she sat the whole time she was serving us (felt like I was putting her out by being there). At breakfast I did notice the new staff behind the desk were standing and smiling to all the guests checking out...

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Helpful?
Thank 28jennifer
Dharmesh P, Guest Relations Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

Dear 28jennifer, Thank you for taking the time to complete our survey and share your experience! We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. Your concerns regarding the level of outdated condition of the facility will be addressed accordingly. Allow me to apologize for any inconvenience these...

Tecumseh, Canada
Reviewed 6 December 2016

Helpful staff. Room adequate. Furnishings a little tired. Lots of hot water. Fitness room cold and outdated. Breakfast nice and coffee available at any hour. Hot tub looked nice but did not use it. Overall comfortable stay and close to the Galleria Mall and shops.

Review collected in partnership with Best Western
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Helpful?
Thank F1637UAannettes
Dharmesh P, Guest Relations Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

Dear F1637UAannettes, Thank you so much for your kind comments and review regarding your most recent stay with us. It is heartwarming to hear of how our efforts to impress you with our hospitality, comfort and convenience have been successful. We also appreciate your suggestions for improvement and look forward to impressing you during future stays.

NORTH YORK
Reviewed 28 November 2016

We stayed here in the summer and really enjoyed the location and the facility. The staff has always been very helpful and courteous. We came to do a little post Black Friday shopping, so the location was perfect ! We would definitely stay here again.

Review collected in partnership with Best Western
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Helpful?
Thank Brenda B
Dharmesh P, Guest Relations Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

Dear Brenda, Thank you for taking the time to let us know how you enjoyed your stay with us! It is heartwarming to hear of how our efforts to give you a great experience, filled with hospitality and you found our location to be convenient. We are overjoyed to hear that you had a great time with us and we...

oakville, Canada
Reviewed 22 November 2016

thanks for the points earned to use towards a free night. I hope to earn more points towards another free room. I hope I win on the spin the wheel game online. I love the breakfast in the morning. We enjoy waking up in the morning and having breakfast already for us. It was really nice drinking fresh hot coffee...

Review collected in partnership with Best Western
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Helpful?
Thank matthewlP959TG
Dharmesh P, Guest Relations Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

Dear matthewlP959TG, I am glad that you found our accommodations to be comfortable and our service to be welcoming. Thank you so much for your compliments to our breakfast options and service. We are all looking forward to your next visit and hope it will be just as enjoyable.

CONNEAUT, United States
Reviewed 9 November 2016

excellent hotel, clean and quiet and very comfortable with an excellent fitness center and complimentary breakfast.very professional staff that were helpful and friendly during my stay. i reccommend this hotel to anyone staying in the area

Review collected in partnership with Best Western
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Helpful?
Thank Nfs B
Dharmesh P, Guest Relations Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

Dear Nfs B Thank you for giving us the opportunity to recognize our staff for their exemplary work in providing clean and comfortable experience for our valued guests. Our staff is highly trained to give you an exceptional experience, and we are very pleased to learn that we achieved this goal during your recent stay. We only wish to give...

Reviewed 1 November 2016 via mobile

Always great deals and the indoor spa is a delight! It is clean and reliable plus located in a central area so travel is quite easy. I am a long time customer there. Rooms are large and added items if needed are available. Staff treat you like family and are very accommodating to your requests.

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Helpful?
1Thank Kdbona
Dharmesh P, Guest Relations Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

Dear Kdbona, Thank you for taking the time to complete our guest satisfaction survey and for rating our hotel so highly! I am so glad that you found our hotel to be clean and convenient and that you enjoyed the five star accommodations and hospitality that we strive to show to each guest, during every stay. We are glad your...

Toronto, Canada
Reviewed 31 October 2016

I have stayed twice in this hotel with my family. Very good accommodation, convenient driving distance location to shopping mall and Niagara Falls. Easy access to Canadian border (I visited from Toronto). Very good value for the money. I really did not have any complaints. It was an issue with the bathroom door- not locking, but did not bother me.

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Helpful?
Thank IIBou
Dharmesh P, Guest Relations Manager at BEST WESTERN PLUS Galleria Inn & Suites, responded to this review

Dear IIBou, Thank you so much for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us. I am glad that you enjoyed the value and the convenient location of our hotel! On behalf of our entire staff, we thank you for your business and we hope to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Updated in Spring 2011. Just seven minutes to the Galleria Mall and centrally located between three major malls (only 15 minutes away). Plus only five minutes to downtown Buffalo and The First Niagara Center. Fifteen minutes from Ralph Wilson Stadium. Swimming pool is seasonal; open Memorial Day to Labor Day, dates subject to change. No charge for parking; bus parking available. ... more   less 

Additional Information about BEST WESTERN PLUS Galleria Inn & Suites

Address: 601 Dingens Street, Cheektowaga, NY 14206
Region: United States > New York > Cheektowaga
Price Range: €68 - €127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Galleria Inn & Suites 2.5*
Number of rooms: 110
Reservation Options:
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Also Known As:
Best Western Plus Galleria Inn And Suites
Best Western Plus Galleria Hotel Cheektowaga
Holiday Inn Express Cheektowaga
Holiday Inn Cheektowaga
Cheektowaga Holiday Inn
Hotel Style:
#2 Green Hotel in Cheektowaga
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Questions & Answers

Questions? Get answers from BEST WESTERN PLUS Galleria Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Spend more money and go to another hotel.”
 of 5 bubbles JazzyButtons, 28 Aug 2016 | Read review
“choose a different hotel”
 of 5 bubbles 44darcys, 22 Jul 2016 | Read review
“Even numbered ground floor rooms are away from the outside entries making less guest noise.”
 of 5 bubbles O1523DGkarenm, 15 Oct 2015 | Read review
“Get a room toward the front. This motel is very spread out.”
 of 5 bubbles Buckeyegal1234, 18 Sep 2015 | Read review
“Request bottom floor as are limited elevators”
 of 5 bubbles futureconsultant, 9 Jul 2015 | Read review
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