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Comfort Suites Buffalo

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Traveller (57)
Room & Suite (40)
Dining (5)
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Overview
  • Excellent43%
  • Very good29%
  • Average14%
  • Poor7%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2 Star Hotel
All hotel details
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Reviews (557)
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All reviewsfront deskbreakfast attendantclose to the airportnext morninghot tubyogurtthe breakfast areathe shuttle driverwould stay againpark and flyminute driveniagara fallsan early flightcomplimentary breakfastwalden galleriaandrebuffalo
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121 - 125 of 549 reviews
Reviewed 15 November 2015

I stayed at this hotel for one overnight stay November 6 2015. I entered their "stay 2 nights" and earn one night free promotion a couple of months ago. I made a point in booking my hotel stays at Choice properties for work. I have...More

Thank Storm_Zen
Response from SalesManagerResponse, Guest Relations Manager at Comfort Suites BuffaloResponded 17 November 2015

I am so sorry to hear that you had an unsatisfactory with our reservations and accommodations. Rest assured that everything you shared will be forwarded to our management to have them resolve it immediately.

Reviewed 11 November 2015

I was in Buffalo to see a Bills game and my friend booked this hotel, it is not one I would have chosen and after staying here one night it confirmed why I never stay at Comfort Inns. First of all when you walked into...More

2  Thank Sarah M
Response from SalesManagerResponse, Guest Relations Manager at Comfort Suites BuffaloResponded 17 November 2015

We sincerely apologize for the unsatisfactory experience that you had with our hotel. I will surely forward this to our management to have them look into it and resolve immediately, also to our staff reminded of their duties. We are still hoping that you can...More

Reviewed 1 November 2015

The hotel has changed owners apparently but still as good as before. Nice, comfortable room. Our early morning flight again meant we missed the full breakfast offered but what we had, we enjoyed. Since it was early, the shuttle was unavailable, so they ordered and...More

Thank dusty008
Response from SalesManagerResponse, Guest Relations Manager at Comfort Suites BuffaloResponded 11 November 2015

I am glad to know that you enjoyed your stay. It's so nice to hear that you loved our accommodations and service. Thank you for finding our rates affordable including the parking. We are looking forward for your next visit in the area.

Reviewed 23 October 2015

I had booked the hotel with the understanding PAY WHEN YOU STAY! When we checked in we paid for the room immediately since were staying one night however the front desk did not inform us they had already charge my account. They also took the...More

1  Thank CELINE4824
Response from SalesManagerResponse, Guest Relations Manager at Comfort Suites BuffaloResponded 11 November 2015

We sincerely apologize for your unsatisfactory experience with our reservations and accommodations. Rest assured that everything you shared will be forwarded to our management to have them resolve immediately. Again, I'm so sorry that we didn't meet your expectations and hope you could still give...More

Reviewed 19 October 2015

We got there early and the front desk staff let us check in early. We like Comfort Suites when we travel. The only drawback is that there is no elevator. Otherwise the room was comfortable. Got to watch a football game in comfort kind of...More

Thank JanetJerry
Response from SalesManagerResponse, Guest Relations Manager at Comfort Suites BuffaloResponded 11 November 2015

Thank you for being a loyal fan of Comfort Suites. I am glad that you enjoyed your stay with us. We are looking forward for your next visit in the area.

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Meeting Rooms
Room amenities
Microwave
Air Conditioning
Things to do
Hot Tub
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$83 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Cheektowaga
#4 Romantic Hotel in Cheektowaga
#7 Family Hotel in Cheektowaga
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$83 - US$176 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Cheektowaga
#4 Romantic Hotel in Cheektowaga
#7 Family Hotel in Cheektowaga
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (57)
Room & Suite (40)
Dining (5)
Pool & Beach (2)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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PJH2013
5 June 2017|
AnswerShow all 3 answers
Response from Craigduncan1970 | Reviewed this property |
Call the hotel.
0
Votes
graffinc
12 April 2017|
AnswerShow all 5 answers
Response from Clifford R | Reviewed this property |
Yup, just ask them
0
Votes
Devin352
10 August 2016|
AnswerShow all 2 answers
Response from Lindsey C | Property representative |
20 mins
0
Votes
Room Tips
"Get to breakfast early and don't mind the airplanes departing and landing right across the street."
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"Choose another hotel!"
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"if you want to use the pullout couch, don't book room 105"
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"Dont believe everything you read. Treat everyone with respect and you will be treated the same."
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