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Holiday Inn Westbury

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Holiday Inn Westbury
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223 Reviews from our TripAdvisor Community

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Showing 204: English reviews
Reviewed 1 July 2015

When I arrived at the location, I was greeted at the desk by one of the night shift employees, her name was Julie. She processed my reservation, explained fully the hotel services and the in the area, provided me with a complementary card for the local restaurant and explained how to get to my room. The room was very clean...

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Helpful?
Thank Jack C
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Jack C: Thank you very much for your Five Star review and feedback. We greatly appreciate your time and consideration. We are very pleased to read about the genuine and caring hospitality you received throughout your stay. Thank you for recognizing our team's efforts. I will certainly share this with them, and thank them in person. It is our...

Fallston
Reviewed 28 June 2015

Arrived after 5 hours in the car, fit to be tied. All that went away with the amazing smile, kind words, and attention of Karla R at the front desk. Karla set the tone for the stay and rest of the staff followed suit throughout my stay.

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Helpful?
Thank kenseidl
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear kenseidl: Thank you very much for your Five Star review. We greatly appreciate your feedback. Thank you for recognizing our hospitality team. Their commitment to customer service is really authentic, and they really demonstrate our customer service philosophy. The best part is that it their customer service is authentic, and it's always nice and appreciated when guests take the...

Acton, MA
Reviewed 27 June 2015 via mobile

We needed a place to stay within shouting distance to Great Neck. The Holiday Inn in Westbury did the trick. The location is on a busy street, in the heart of a Long Island shopping Mecca. We were able to walk to dining and shopping destinations. The building itself, is clean and good looking. Our room, with two queen beds,...

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Helpful?
Thank Challah
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Challah: Thank you so much for your Five Star review and feedback. I am so delighted to read that our hospitality team went above and beyond to make your stay and extraordinary one. Their authenticity in regards to customer service always impresses me, and makes me proud. I thank you for your time and consideration in your detailed review....

Blackpool, England, United Kingdom
Reviewed 24 June 2015 via mobile

I've stayed at this hotel in the past and was as satisfied then as I am now. Flying business trip resulted in a couple of nights here. Staff were very good. Helpful attentive and cheerful . Special thanks to the shuttle driver, didn't catch his name but really helpful. Fabric of the building is about due a face lift but...

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Helpful?
Thank Jon W
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear Jon W: Thank you for your feedback and review. We are delighted to know that you were able to relax and had a comfortable stay with us during your business trip. Thank you for being a repeat guest. We greatly appreciate your loyalty. Thank you for recognizing our team's efforts. I am very happy to read that you were...

Fort Lauderdale, Florida
Reviewed 9 June 2015

I haven't been compelled to write a hotel review in a long time, but this one is more than deserving! I was actually kind of worried when Priceline said the Holiday Inn had accepted my price offer. I figured I was in for a roadway hotel experience. NOT. First and foremost- whoever is hiring and training the staff deserves all...

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Helpful?
2Thank djb1210
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear djb1210: Thank you for taking the time to write your review and provide us with you feedback. We really appreciate it, and we're glad you were inspired to take the time to do so for the Holiday Inn Westbury. We value all feedback and input from our guests. First and foremost, I am pleased to know you were pleasantly...

OLIVEBRIDGE,NY
Reviewed 27 May 2015

Stayed 5/23-24/2015. Very nice large clean and quiet room. Enjoyed sitting at the nicely landscaped pool. Had dinner at the restaurant on the grounds. The food was good and service great. Would highly recommend. Plan on returning.

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Helpful?
Thank Diane H
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Thank you for your review and feedback. We're certainly glad to hear that you enjoyed your mini retreat with us. We're especially pleased to know that you found the rooms to be clean and comfortable, and that you also had time to enjoy our outdoor garden courtyard and pool. We're also delighted to know that you enjoyed the outdoor courtyard...

Sutton, Massachusetts
Reviewed 22 May 2015

Stayed one evening during the week. Extremely nice person at the front desk. I would describe the place as more of a "motel" than a hotel as the room feels like a motel. Really disappointing was the internet was extremely poor, so I couldn't get any work done. That was not good. Quiet and good night's sleep

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Helpful?
1Thank Brian D
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Thank you very much for your review and feedback. We're delighted to know you were made to feel comfortable with friendly service provided by our Guest Service Agents at our reception desk. I do apologize that you had difficulty with our Internet (WiFi) services. We have had our service provider visit the Hotel to provide additional services to increase the...

Columbia, South Carolina
Reviewed 28 March 2015

Holiday Inn – Westbury, NY This is an older hotel which looks like a Days Inn on the outside. Parking out front is limited due to most spaces having a sign stating “parking reserved for customers of SportingNews Grill which is located in the hotel lobby; however, there is adequate parking in the rear of the hotel. The front desk...

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Helpful?
Thank tommygoss
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Thank you for your review and feedback. We appreciate you providing us with details regarding your overall experience. I am pleased to read that our team was friendly and accommodating. We appreciate you mentioning the various things you enjoyed in regards to your overall experience. We also appreciate any and all constructive criticism, as it provides us with the opportunity...

Hockessin, Delaware
Reviewed 23 March 2015

We were on a college tour where we would be touring several colleges around the Northeast. One of the colleges was Hofstra located on Long Island, NY. The Holiday Inn Westbury is a very nice hotel for a short stay such as one night for a college visit. We added a last minute stop at Columbia University in Manhattan so...

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Helpful?
Thank PMD-321
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear PMD-321: Thank you for your feedback and input. We appreciate your time and consideration. We're glad to read that you enjoyed your stay with us during your brief visit. It is our hopes that if you are in the area again we may be your host, and you may take advantage of the various amenities and services we offer...

Mystic, CT
Reviewed 19 March 2015

Very friendly staff, very clean and customer oriented. Had a quiet and comfortable room. Restaurant on premises was good. Will stay there again on my next visit to the area. I was traveling on business and location was great.

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Helpful?
Thank nina860
Franklin M, General Manager at Holiday Inn Westbury, responded to this review

Dear nina860: Thank you very much for your Five Star review. We appreciate you taking the time to provide us with your feedback based on your recent stay with us. Thank you for recognizing our friendly and accommodating staff. We're delighted to know that you found the hotel and your room to be both clean and comfortable. We're glad you...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Westbury is an independently owned and operated full service IHG Hotel. It provides guests with 152 rooms and suites as well as banquet and catering space that may accommodate up to 120 guests. The Hotel offers its accommodations, amenities and services to the corporate, leisure and social traveler from all of the world. It's centralized location within Nassau County, Long Island, NY makes it an ideal and convenient host to many. For those visiting the towns of Westbury, Garden City, Mineola, Uniondale, Carle Place, Roslyn and the surrounding area, the Holiday Inn Westbury is the ideal Hotel to consider being your host. Local attractions to the Hotel include Eisenhower Park, Nassau Coliseum, The Space at Westbury, Westbury Music Fair, Roosevelt Field, Museum Row, Old Westbury Gardens, Bethpage State Park, Jones Beach and much more. The Hotel is also in close proximity to New York's JFK, LaGuardia and Islip Airports. The Hotel is also located within walking distance to the Long Island Rail Road (Carle Place Train Station). Other nearby interests include Hostra University, Adelphi University, LIU Post, Nassau Community College, Winthrop Hospital and North Shore LIJ Hospitals and affiliates. The Hotel's amenities include but are not limited to the following: Outdoor garden courtyard and pool (seasonal), 24 hour business center, 24 fitness center, 24 hour guest laundry room, complimentary WiFi, ice machines, drink and snack vending machines, etc. Guests of the Hotel may enjoy the Hotel's onsite Restaurant, which is LiLLies Restaurant and Bar. LiLLies serves breakfast, lunch and dinner Fridays, Saturdays and Sundays, and breakfast and dinner Mondays - Thursdays, as well as room service to in-house guests. It offers guests a delicious eclectic mix of Italian/American fare with something for everyone to enjoy. It has a full bar that offers guests a delightful selection of fine wines and spirits, as well as a variety of select beers on tap and in bottles. Restaurant Hours: Breakfast Daily: 6:30 am - 11:00 am Dinner Daily: 5:00 pm - 10:00 pm Bar 5:00 pm - 11:00 pm Sunday - Thursday & to Midnight on Friday & Saturday In-House Guest Room Service: Same times as Restaurant/Dining is available. Lunch (seasonal): Friday, Saturday and Sunday 12:00 pm - 2:00 pm (Mother's Day Weekend - Labor Day Weekend) ... more   less 

Additional Information about Holiday Inn Westbury

Address: 369 Old Country Road, Carle Place, NY 11514-2122
Region: United States > New York > Long Island > Carle Place
Price Range: €144 - €254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Westbury 3*
Number of rooms: 152
Reservation Options:
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Also Known As:
Holiday Inn Westbury Hotel Carle Place
Holiday Inn Carle Place
Carle Place Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Westbury staff and other travellers.
3 questions
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Questions? Get answers from Holiday Inn Westbury staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Views of the courtyard are pretty.”
TravelJenks, 10 Apr 2017 | Read review
“We were on 1st floor, which I normally don't like, but it was fine.”
CWHintheBronx, 15 Mar 2017 | Read review
“I was on the first floor and noise was not a problem. Our wedding reception was next door and within easy walking distance (62.3ft).”
sasmit1, 30 Nov 2016 | Read review
“Our room was on the ground floor overlooking the pool and was quiet and close to reception and bar.”
Jackiepcs, 2 Oct 2016 | Read review
“Ask for a room with a view if the courtyard and pool.”
35carolynw, 25 Sep 2016 | Read review
5 of 5