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Holiday Inn Express Canandaigua - Finger Lakes

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Holiday Inn Express Canandaigua - Finger Lakes
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162 Reviews from our TripAdvisor Community

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Showing 161: English reviews
schodack, ny
Reviewed yesterday NEW

There are less expensive place to stay in Canandaigua, but for comfort and quiet, this place can't be beat. The rooms are spacious and well-appointed. Outlets are located on the base of the lamps on the desk, saving bending and stooping to plug in items. The hot breakfast is a nice tough. Although it's heated (as opposed to freshly prepared...

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Helpful?
Thank joe-grimaldi
Reviewed 28 November 2016

I stayed here on a recent trip and was very happy with my choice. The staff were very friendly. The room was very clean and well taken care of. The morning breakfast was up to typical Holiday Inn standards. I'll be back this coming weekend and am sure the stay will be excellent again. Excellent location with regards to my...

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Thank Erica R
Steve M, General Manager at Holiday Inn Express Canandaigua - Finger Lakes, responded to this review

Thank you for the great review. We are so happy to hear that you enjoyed your stay and that you will continue to stay with us while your Son attends college.

Jacksonville, Florida, Usa
Reviewed 10 November 2016

I was recently here for a 4 night stay and I would not hesitate to stay again if in the area. First I'll start with the fact that autumn in upstate New York is absolutely spectacular so it was a perfect time to visit. Second, this Holiday Inn Express completely impressed me from beginning to end. It appears fairly new...

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Helpful?
Thank Christine M
Steve M, General Manager at Holiday Inn Express Canandaigua - Finger Lakes, responded to this review

Thank you for the wonderful review. Our staff works very hard to provide exceptional service and we are so happy you enjoyed your stay.

Boston
Reviewed 1 November 2016

We stayed here on a recent trip and were very happy with our choice. The staff were very friendly. The room was very clean and well taken care of. The morning breakfast was up to typical Holiday Inn standards. This would be our choice again if we find ourselves in the area again. Great job.

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Helpful?
Thank 63impala
Steve M, General Manager at Holiday Inn Express Canandaigua - Finger Lakes, responded to this review

Thank you for the great review. We appreciate all feedback because that is what helps us train employees to provide great experiences for our guests.

Rochester, New York
Reviewed 25 October 2016 via mobile

It was my birthday weekend. We checked in & left immediately to Naples. We returned about 7 so we could unpack & settle in to watch the OSU game. About 7:30 I turned on the TV. Nothing. Hubby went to desk, & the young man said he would need to find batteries for the remote & a "way" to open...

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Helpful?
Thank PaulaandJack
Steve M, General Manager at Holiday Inn Express Canandaigua - Finger Lakes, responded to this review

We are so sorry to hear about the issues you had during your stay with us. It is disheartening to read this review because all staff strive everyday to ensure that every guest has a great experience and a wonderful stay. Unfortunately, we missed some crucial items and for that I apologize. The staff would like to thank you so...

Michigan
Reviewed 17 October 2016 via mobile

We were in town and stayed two nights as part of a wedding group. Convenient location, nice amenities and decent breakfast. Woke up our first morning, went to take a shower and notice a clump of black hair in the tub which told me it had not been cleaned - the lack of a bath mat was also evidence. I...

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Thank 8shots
Steve M, General Manager at Holiday Inn Express Canandaigua - Finger Lakes, responded to this review

Dear Guest, I am glad to hear that you enjoyed the location, the amenities, and the breakfast however, I am saddened to hear about the lack of service that you received from our Housekeeping Department. We work really hard in that department to ensure the cleanliness is impeccable looks like we let you down and for that I am sorry....

Long Island, New York
Reviewed 12 October 2016

You get good value with the Holiday Inn. The rooms are nice as are the bathrooms and the price is reasonable. In the finger lakes area, hotels are modestly priced. Breakfast was included at this hotel. It was a self serve breakfast with a minimal selection but I am satisfied with just toast or cereal. The only complaint was the...

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Thank susmug
Steve M, General Manager at Holiday Inn Express Canandaigua - Finger Lakes, responded to this review

Thank you for the feedback. We are happy to hear that you liked our rooms, bathrooms, and breakfast. We are saddened to hear that our housekeeping staff fell short on the service. We will work together and ensure that this does not occur to any future guests. Thanks again for the feedback because this is how we get better in...

Reviewed 10 October 2016

This is a new hotel that is still in impeccable condition. It is close to Lake Canandaigua and Seneca Lake. Check in was very simple and access to the rooms is not difficult. The rooms are very clean, the bathrooms are in great shape and up to date. The hot breakfast in the morning was not bad, some of the...

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Helpful?
Thank William S
Steve M, General Manager at Holiday Inn Express Canandaigua - Finger Lakes, responded to this review

Thank you for choosing us during your visit. We are happy to hear that check in was simple and everything we easily accessible. Our Housekeeping Staff works incredibly hard to ensure that the guest rooms and common areas are clean for the guest, so I will be sure to share your feedback with them as well. Thank you for sharing...

Reviewed 6 October 2016 via mobile

We went to visit finger lakes for the first time. Hotel is very clean and quiet, ample parking, location is ok, but hotel quality worth it to come back.we will! Breakfast is included and decent, never crowded, i suggest a room facing the parking lot , view in the back on a empty yard are little too depresssing

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Thank Amer E
Steve M, General Manager at Holiday Inn Express Canandaigua - Finger Lakes, responded to this review

Thank you for visiting the Finger Lakes and staying with us. We are so glad to hear that you were able to relax and enjoyed our breakfast. We appreciate the suggest about the room location and we hope to see you again during your next visit to the Finger Lakes.

Kingston, Canada
Reviewed 31 August 2016

The room was comfortably large for three adults. The fridge was plugged in and cold when we arrive (you have no idea how many are not!). Three middle-aged women had great sleeps (which doesn't happen that often). One, a frequent traveller, commented that it was here best outside of a Four Seasons! The decor was modern and clean. Overall, a...

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Thank kvc2016
Steve M, General Manager at Holiday Inn Express Canandaigua - Finger Lakes, responded to this review

Thank you ladies for staying with us. We absolutely appreciate the kind words and so happy that we were able to provide you with the pleasant surprise. Safe travels!

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Free Parking
  • Concierge

Additional Information about Holiday Inn Express Canandaigua - Finger Lakes

Address: 4420 Eastern Blvd, Route 5 & 20, Canandaigua, NY 14424
Region: United States > New York > Finger Lakes > Canandaigua
Price Range: €91 - €184 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Canandaigua - Finger Lakes 2.5*
Number of rooms: 75
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Canandaigua - Finger Lakes staff and other travellers.
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NY
Cleveland, Ohio
over a year ago
Lockport
over a year ago
Rome, New York
over a year ago
7 months ago

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Questions? Get answers from Holiday Inn Express Canandaigua - Finger Lakes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I loved staying in the end rooms. We were next to the stair case, so it was very quiet.”
 of 5 bubbles S3593FGwilliams, 10 Oct 2016 | Read review
“I would pick a 2nd or 3rd floor away from the elevators (about 1/2 way down) to avoid any hallway noise.”
 of 5 bubbles khaki45, 26 Aug 2016 | Read review
“We stayed in Room 306 which was great”
 of 5 bubbles billkU4393NU, 30 Jun 2016 | Read review
“Stay in the back of the hotel overlooking the pond as it is very quiet.”
 of 5 bubbles Irishgirl282014, 14 Oct 2015 | Read review
“Rooms in back overlook pond and woods”
 of 5 bubbles bthomas28, 18 Sep 2015 | Read review
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