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Dollinger's Inn & Suites

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356 Reviews from our TripAdvisor Community

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Showing 355: English reviews
Highland Mills, New York
Reviewed 3 days ago NEW

Very clean, staff was very friendly and helpful. Everything was accessible from the hotel.I would recommend this as a an affordable alternative. Over the next 4 years I plan on visiting Brockport frequently as my son will be attending college. I will call Dollingers first. I like the idea of a family run business as opposed to a chain

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Thank pelicans08
Ocean Springs, Mississippi
Reviewed 4 days ago NEW

Good family hotel. Reasonable breakfast and good coffee. Well-maintained bathrooms. Clean rooms and grounds for dig walkers. Furnishings, data ports and electrical outlets need updating. Staff is accomodating and sweet.

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Thank Susan C
Nassau, New York
Reviewed 1 week ago

We were lucky enough to discover Dollinger's only because they came up first on an alphabetical hotel listing when we were planning a college visit to SUNY Brockport. Could not have been happier. The price was right. AAA approved and conveniently located. We have stayed there twice already and the staff are the nicest most genuine people you would ever...

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Thank Grace T
Dorothy D, General Manager at Dollinger's Inn & Suites, responded to this review

Good morning Grace, Thank you for choosing to stay with us and taking the time to write such a positive review. Here's to hoping your daughter chooses the College at Brockport. It is a great school located in a great community. It would be my pleasure to have Dollinger's be your hotel of choice for the next four years. Sincerely,...

New York
Reviewed 2 weeks ago

Dollinger's is a family-run, small hotel in Brockport, NY. The service is impeccable. The attention to detail, and the cleanliness, are unsurpassed. While not a five-star hotel with every amenity imaginable, this hotel TREATS the traveler on a budget to five-star kindness, courtesy, and know-how. The breakfast is simple but delicious; there is never a shortage of anything, even when...

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Thank qsbygirl
Dorothy D, General Manager at Dollinger's Inn & Suites, responded to this review

Hello qsbygirl, Thank you so much for taking the time to write this glowing review. It was a pleasure meeting you and I certainly appreciate your kind words. Please contact me the next time you are in the Brockport area. I look forward to seeing you again. Sincerely, Dorothy

Corning, New York
Reviewed 2 weeks ago

Our family travels to Brockport for SUNY Brockport volleyball games. It is our favorite place to stay! Everyone is very friendly and accommodating. The rooms are large and clean. Love all the puzzles!!

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Helpful?
Thank Jennifer T
Dorothy D, General Manager at Dollinger's Inn & Suites, responded to this review

Hello Jennifer, Thank you for the review - short, sweet and complimentary. There will be new puzzles up by your next stay. I have been working hard on holiday ones and they are pretty. See you soon, Dorothy

Ligonier, Pennsylvania
Reviewed 3 weeks ago

Aside from the building maintenance to the bed and bathroom areas being very clean and comfortable. We experienced a level of customer service that blew us away. We had checked out and drove two blocks to the local Subway. Could not have been more than 20 minutes and my phone rings. It's Dollinger's calling to inform me one of my...

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Thank foxwoodsrm
Dorothy D, General Manager at Dollinger's Inn & Suites, responded to this review

Hello foxwoodsrm, Thank you for spotlighting one of the many services we provide on a daily basis. We try to contact the guests who leave something behind quickly to avoid inconvenience for them. Cell phone chargers seem to be the item most often forgotten. I am happy we were able to catch you before you left town. Sincerely, Dorothy

Reviewed 3 weeks ago via mobile

My husband, daughter and I stayed here for one night while in town visiting The College at Brockport. The room was very clean which is extremely important to me. The free breakfast in the morning was very good. I didn't like how you could hear walking around up above you. Our tv didn't work. I'm thinking it had something to...

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Thank Krista A
Dorothy D, General Manager at Dollinger's Inn & Suites, responded to this review

Hello Krista, Good news, the new set back boxes on our televisions have all the bugs worked out. Thanks for your patience while we upgraded our tv service. Also, thank you for pointing out an important practice for travelers. Hotels make mistakes sometimes (yes, even us) and it is always good to bring confirmation documentation with you for check-in. Should...

Williamstown, New Jersey
Reviewed 3 weeks ago

All of the employees at the Inn were probably the friendliest and most professional of any place we've stayed. They make you feel "at home". The hotel was very clean! Would absolutely recommend and would stay again! I also recommend walking the halls and looking at all of the puzzles hanging on the walls - so pretty.

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Thank akee7895
Dorothy D, General Manager at Dollinger's Inn & Suites, responded to this review

Hello akee7895, Your kind review lets me know that our efforts to provide an "at home" atmosphere have been successful. Thank you for noticing. Also, thanks for acknowledging my puzzles. It started with me hating to put puzzles back in a box after all the time spent putting them together. Eventually I ran out of wall space at home. Our...

Toronto, Ontario
Reviewed 3 weeks ago

Stayed at this hotel November 2016 while visiting our son at the College of Brockport. We enjoyed the atmosphere of this hotel ,and the staff was very friendly.Rooms clean and cozy with flat screen tv and down comforters. We are repeat guests at this hotel and recommend you try it.

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Thank taylor_p025
Dorothy D, General Manager at Dollinger's Inn & Suites, responded to this review

Hello Taylor, Thank you for staying with us and taking the time to write such a nice review. Due to the fact that down is something quite a few people are allergic to, we use bedding with a down alternative. I am happy that you couldn't tell the difference. I look forward to your next visit with us. Thanks again,...

Birmingham, United Kingdom
Reviewed 30 October 2016

In my experience, not all independent hotels are worth the time of day, much less worth my money for staying there. Many have horrible rooms, bad beds and a bad attitude. This place is totally NOT like that I am so happy being at the Brockport Dollinger and recommend it VERY highly. If you have to be in Brockport STAY...

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Thank aden m
Dorothy D, General Manager at Dollinger's Inn & Suites, responded to this review

Hello Aden, Thank you for the ringing endorsement. It was my pleasure meeting you and I enjoyed our conversations. I certainly look forward to seeing you again during your next visit to Brockport. Please contact me directly when you know the dates. Thanks again, Dorothy

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Dollinger's Inn & Suites is a mother owned, daughter operated hotel featuring a variety of room types including standard rooms (two queen beds or one king bed), sofa suites, and jacuzzi suites. Our rates include a complimentary deluxe continental breakfast, high speed internet access, fitness center, free local telephone calls, key card security and the most accommodating staff. We offer smoking, non-smoking and wheel-chair accessible rooms. Pets are welcome. We are located only two miles from SUNY Brockport and approximately 12 miles from Robert Wesleyan College. Visit Brockport, NY and get to know the Dollinger's brand of hospitality. You won't be disappointed. ... more   less 

Additional Information about Dollinger's Inn & Suites

Address: 4908 Lake Rd S, Brockport, NY 14420-2461 (Formerly Holiday Inn Express)
Region: United States > New York > Finger Lakes > Brockport
Price Range: €79 - €114 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Dollinger's Inn & Suites 2.5*
Number of rooms: 40
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Also Known As:
Dollinger`s Hotel Brockport
Dollinger`s Inn And Suites
Holiday Inn Brockport
Brockport Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Dollinger's Inn & Suites staff and other travellers.
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Questions? Get answers from Dollinger's Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“"Plug-in room deodorizer was unwelcome. ”
 of 5 bubbles 471SusanC, 4 Dec 2016 | Read review
“all good so cant advise”
 of 5 bubbles adenm16, 30 Oct 2016 | Read review
“Even numbered rooms seem to face relatively northward. Might be a factor in the winter months.”
 of 5 bubbles r0bertfb, 23 Oct 2016 | Read review
“I have always stayed on the first floor but have never had a bad room.”
 of 5 bubbles Jaredismyboy, 20 Oct 2016 | Read review
“The daily breakfast entree needs improvement. And the pillows and comforters aren't really comfortable. Thank you.”
 of 5 bubbles mmcdonald619, 25 Aug 2016 | Read review
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