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Holiday Inn Binghamton - Hawley St/Downtown

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Holiday Inn Binghamton - Hawley St\/Downtown
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405 Reviews from our TripAdvisor Community

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Showing 395: English reviews
Dumfries, Virginia
Reviewed 3 weeks ago via mobile

Very customer service oriented starting with front desk and Nelson Jones who ensured we knew our accommodations, dining, and questions were answered in a friendly and professional manner. Manager Billie Joe gave us some much needed flexibility with our checkout. Alan was great with the hotel activities connection. Rooms were clean, beds comfy, Chenango River views lovely! Great stay!

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Helpful?
Thank YasminePR
HIBGuestRelations, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello YasminePR, Thank you for your review and your comments regarding your stay at our hotel! We appreciate your review and we hope to have the pleasure of hosting you again in the future! -Guest Relations

Waterford, New York
Reviewed 3 weeks ago

At the reception every thing speaks for itself, exceptionally happy people very helpful and takes care of you on entry. The rooms are clean, meet my expectations and whenever I called for help at the reception, it was instant. I must call out one "Mariam" at the reception who has done marvelous service to me in this Holiday INN hotel...

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Helpful?
Thank gnyangaga
HIBGuestRelations, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello gnyangaga, Thank you for sharing your review with the Trip Advisor community! We are glad to see you are pleased by our level of service and that our dining accommodations meet your needs. It is a pleasure hosting you at the Holiday Inn Binghamton! -Guest Relations

Albany, New York
Reviewed 4 weeks ago

This hotel is very well kept; rooms clean. Staff were very friendly and helpful. In particular, I'd like to recognize Mariam at the front desk. She was very efficient, knowledgeable and hospitable...characteristics that reflect very well on your hotel. Thanks Mariam!!!

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Helpful?
Thank armlin9800
HIBGuestRelations, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello armlin9800, Thank you for sharing your 5 star review with us! We appreciate your comments and are especially grateful for our staff, thank you for recognizing Mariam, I will be sure to share your comments with her and her Manager. -Guest Relations

Hartford, Connecticut
Reviewed 4 weeks ago

We stayed here the last weekend in October with our 8 year old and 6 year old. We arrived around 9 in the evening to check in-and the person at the desk argued which room we had actually booked online. Even after telling them which room we booked they gave us a room key to a king suite with a...

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Helpful?
Thank Laura B
HIBGuestRelations, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello Laura B, Thank you for your review! We apologize about the confusion at check-in, but we are glad to have been able to get you the room that you had originally booked and expected. We are glad to see you enjoyed our riverside room, don't hesitate to request one just like it the next time you are in town!...

Reviewed 19 December 2016 via mobile

Excelent place to stay! Very clean rooms, pool and gym.The staff at the front desk were exceptionally friendly and helpful. Thanks Mariam for accommodating my every stay and making sure that me and my coworkers are comfortable

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Helpful?
Thank Donald D
HIBGuestRelations, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello Donald D, Thank you for your 5 star review! We appreciate your kind comments regarding our hotel and your experience with Mariam. Thank you for your feedback! -Guest Relations

Binghamton, New York
Reviewed 19 December 2016

I love this place. I was greeted by the friendliest staff ever. Particularly Mariam the clerk at the desk. She was a very polite person. She was knowledgeable about the area. She gave tips on excellent places to visit. She helped with my wi-fi issues even when the lobby became busy. She greeted each guest with a smile and helped...

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Helpful?
Thank dratonfloyd
HIBGuestRelations, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello dratonfloyd, Thank you for your 5 star review! We appreciate your wonderful feedback regarding Mariam and we will be sure to share your review with her and her manager. We look forward to your future stay with us! -Guest Relations

Franklin, NY
Reviewed 14 December 2016

Just a quick night away with my husband to see a show in Binghamton - weather was snowy so we had a great burger in the bar. Parking was very convenient - perfect place to spend a winter night warm & cozy.

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Helpful?
Thank Walker64
HIBGuestRelations, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello Walker64, Thank you for your star review. We hope you enjoyed the show and that you choose the Holiday Inn Binghamton again, in the future! -Guest Relations

Reviewed 12 December 2016 via mobile

The front guest receptionist was amazing!! I believe her name was Mariam. Check in was very fast with no issues. She was very accommodating to all my needs after a long day. Rooms are very clean. Would recommend again.

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Helpful?
Thank Mark G
HIBGuestRelations, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello Mark G. Thank you for you 5 star review! We are glad to see you were pleased with every aspect of your stay at the Holiday Inn Binghamton. We will be sure to share your comments regarding Mariam with our team. Thank you! -Guest Relations

Reviewed 12 December 2016

I work as a DJ in many of the Banquet Halls in the area and the Binghamton Holiday Inn ranks among the best in service, cuisine, and overall quality. A special thanks to Matt Dumas for making it as smooth as possible!

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Helpful?
Thank Jonathan W
HIBGuestRelations, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello Jonathan W, Thank you for your review! We really enjoy working with you too! -Guest Relations

Malta, New York
Reviewed 7 December 2016 via mobile

Mark at the front desk is always happy to see me, I come here often and he is by far my fav front desk person. Always a great welcoming every time I come here. Check in is easy and because I'm a reward member the upgrade is always welcome. Devon, Anna, and Dave are great at the bar/restaurant. They are...

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Helpful?
Thank jessburg14
HIBGuestRelations, Guest Relations Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this review

Hello jessburg14, Thank you for your 5 star review, it was a pleasure to read and share with our staff. We are glad to have the pleasure of hosting you, and we look forward to your future stays! -Guest Relations

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Relax in our comfortable and newly re-designed guest rooms with our signature sleep package and crisp new cotton bedding. Stay in contact with work and friends with our free WiFi or simply enjoy amenities that make your stay feel at home like coffee maker, iron and board and hairdryers. Dining is an easy decision when children 12 and under dine for free with an adult. ... more   less 

Additional Information about Holiday Inn Binghamton - Hawley St/Downtown

Address: 2-8 Hawley Street, Binghamton, NY 13901
Region: United States > New York > Binghamton
Price Range: €93 - €153 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Binghamton - Hawley St/Downtown 3*
Number of rooms: 237
Reservation Options:
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Also Known As:
Holiday Inn Binghamton - Hawley St/Downtown Hotel Binghamton
Binghamton Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Binghamton - Hawley St/Downtown staff and other travellers.
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Questions? Get answers from Holiday Inn Binghamton - Hawley St/Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Nice rooms facing the Chenango riverside”
 of 5 bubbles gnyangaga, 30 Dec 2016 | Read review
“if you book online have your conformation email ready when you check in”
 of 5 bubbles laurabB9396QB, 21 Dec 2016 | Read review
“River view”
 of 5 bubbles ldsne, 15 Nov 2016 | Read review
“space between beds and dressers in some of the double bed rooms were tight. Ask for a bigger room.”
 of 5 bubbles srubin5190, 4 Nov 2016 | Read review
“Quiet floors with great views on both sides of the building. Beautiful down town view or river front view on opposite side.”
 of 5 bubbles L5PCdavidj, 26 Oct 2016 | Read review
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