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Quality Inn & Suites Palm Island Indoor Waterpark

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Quality Inn & Suites Palm Island Indoor Waterpark
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373 Reviews from our TripAdvisor Community

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Showing 372: English reviews
Start your review of Quality Inn & Suites Palm Island Indoor Waterpark
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Niagara Falls, New York
Reviewed 6 days ago NEW

We spent the weekend here as a nice little winter escape. The water park was great for the kids - they didn't want to leave. The hotel was nice also. We had a problem where the heat in our room wasn't working - actually blowing cold air. We stopped at the front desk and they immediately moved us to a...

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Helpful?
Thank kmur218
Syracuse, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

My kids enjoyed themselves at the indoor water park. It was cold outside. Definitely something to do with the kids and not expensive. Ordering pizza and wings from Oasis (hotel restaurant)was a plus and the hotel staff was friendly and accommodating.

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Thank Shalonda M
About Hotel's Favourite Review
Batavia, New York
Reviewed 1 week ago

our 5 year old son says " I rate waterpark at 1 million stars also they have winter carnival. he enjoy both. be sure to check the hours on their website carefully or call. it's changes based on day and time of year.

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Thank serenarichardson52
Reviewed 2 weeks ago via mobile

This indoor water park is awesome I hope I can come again I love it there i will come again I will bring more people with me next time I wish I could come there every day I had a lot of fun my children will love it

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Thank melissarorick
Reviewed 2 weeks ago via mobile

Fun stay and nice hotel, nice room, nice customer service. Water park was closed but still a nice getaway in the midst of an emergency power outage at home. Will definitely come back to try out the water park

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Thank Lynda A
Seneca Falls, New York
Reviewed 3 weeks ago

I took my kids and one of their friends for 2 days. They had a great time and said they would like to go again. It is not very big, but it kept them entertained the entire time. Their ages are 9, 11 and 12.

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Thank mvirgo124
Kendall, New York
Reviewed 3 weeks ago

Vomit in the elevator. Outdated decor that smelled of smoke. Rundown rooms that need fixing (the sink didn't even work). We had a sick kid who didn't make it to the bathroom. It took housekeeping over an hour to get up to the room (they had ONE housekeeper on staff during a weekend of February break!!!). When they did arrive,...

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Thank yaya2930
Cheektowaga, New York
Reviewed 31 January 2017 via mobile

We stayed here last weekend for a Labor Union Conference. We had a room on the 5th floor. The room and bed was clean and included a refrigerator and micro wave. The bed was comfortable but the wall paper was starting to peel. The bathroom was very small and the bathroom quarters were very tight. I am tall and the...

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Thank Stephen S
Addison, New York
Reviewed 16 January 2017

Spur of the moment trip to break up the winter blahs. I remembered seeing this place last summer when I took my older kids to a concert at Darien Lake, and since it was the long holiday weekend for Martin Luther King Day, I decided to bring my 9 year old son and 8 year old niece to try out...

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1Thank Mrs D
Massapequa Park, New York
Reviewed 22 November 2016

In the midst of a family emergency, booked two rooms at this hotel. Pictures online and reviews were decent, and the price was good. What a mistake! Hotel has seen better days. Front desk staff very nice, but that's the best I can say. One room smelled like wet dog and the other reeked of cigarette smoke( non-smoking room). Tub...

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2Thank Cynthia91490

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Home of the Palm Island Indoor Waterpark!!! Whether traveling for business, leisure or planning a meeting or banquet, the Quality Inn & Suites Batavia in the Darien Lake area will make your stay a memorable experience by providing excellent service, impeccable rooms, and fantastic dining options. 195 spacious guest rooms including 48 executive suites will provide all of the amenities expected by modern travelers. All of the rooms are oversized with refrigerators and microwaves, the executive suites include a separate sitting area with a dry bar, desk, speaker phone and two TVs. The entire hotel is equipped with free high speed wireless internet access. This hotel has over 10,000 square feet of meeting and banquet space. Conveniently located on Park Road at exit 48 off I-90, situated approximately 25 miles from both Buffalo and Rochester, New York. This beautiful Batavia hotel is located less than 45 miles from Niagara Falls/Seneca Casino. Short walk to the Batavia Downs Casino, Race Track and Video Gaming and located only 10 miles from Darien Lake Amusement Park. Also nearby are Letchworth State Park, Terry Hills Golf Course, NYS School of the Blind, Genesee Community College, Iroquois National Wildlife Refuge, Dwyer Stadium (Home of the Muckdogs), Jello Museum, Antiques and much more. With free parking and accessibility for trucks, buses, and RVs. ... more   less 

Additional Information about Quality Inn & Suites Palm Island Indoor Waterpark

Address: 8250 Park Road, Batavia, NY 14020 (Formerly Clarion Hotel Palm Island Indoor Waterpark)
Region: United States > New York > Batavia
Price Range: €65 - €119 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Inn & Suites Palm Island Indoor Waterpark 3*
Number of rooms: 195
Reservation Options:
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Also Known As:
Holiday Inn Batavia
Batavia Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites Palm Island Indoor Waterpark staff and other travellers.
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Questions? Get answers from Quality Inn & Suites Palm Island Indoor Waterpark staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book Suites”
 of 5 bubbles serenarichardson52, 19 Mar 2017 | Read review
“we stayed near the water park for convience”
 of 5 bubbles 942debi, 13 Nov 2016 | Read review
“Quieter rooms are away from the water park access. If you are traveling with kids, get the rooms over looking the water park!”
 of 5 bubbles drtaxalbone, 11 Nov 2016 | Read review
“Pick a different hotel.”
 of 5 bubbles 225katharinef, 17 Sep 2016 | Read review
“None of them”
 of 5 bubbles BIGAC44, 24 Aug 2016 | Read review
5 of 5