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Ruidoso Mountain Inn

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120 Reviews from our TripAdvisor Community

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Showing 114: English reviews
Reviewed 6 days ago NEWvia mobile

What a gem this place set in between the mountains with the most stunning views of the mountains and lake. We came with friends that live in Roswell and are American Indians too. I wish I were able to post up more pictures but for some reason I cannot access them. My daughter played in the games room which was...

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Helpful?
Thank Grimsby247
Tejas G, Manager at Ruidoso Mountain Inn, responded to this review

hii . thank you but i think you reviewed the wrong hotel. your reviewed on ruidoso mountain inn instead inn of the mountain gods. thanks

El Paso, Texas
Reviewed 1 week ago NEWvia mobile

We enjoyed our stay and loved how the staff was very kind and helpful. The breakfast was great as well as having a variety of food to choose from. The only issue that was bothersome was the shower had been repaired and I thought I was going to fall threw because it was flimsy but overall the room was nice,...

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Helpful?
Thank marlenar84
Tejas G, Manager at Ruidoso Mountain Inn, responded to this review

Thank you sir, we really appreciate your feedback. its useful for us to improve our service thank you, Andy

Albuquerque, New Mexico
Reviewed 2 weeks ago via mobile

Inn of The Mountain Gods The Royal Suite Room 587 with lake view was nice. For the price of $200.00+ a night you would expect the room to be cleaned from ceiling to floor. The cleaning crew needs to clean around the base boards of the room, under the furniture especially the pullout sofa, and dust tables and light fixtures....

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Helpful?
Thank dhsteelerfan
Tejas G, Manager at Ruidoso Mountain Inn, responded to this review

hii sir. thank you but i think you reviewed the wrong hote. your reviw on ruidoso mountain inn instead inn of the mountain gods. thanks

Weslaco, Texas
Reviewed 2 weeks ago

I was very disappointed with this hotel. For the amount of money we paid.. it was filthy.. carpet was disgusting..full of dog/cat hair.! Room was Not cleaned we checked in nor on a daily basis. room smelled like smoke, although is was a non smoking one. bathroom was old and had water leaks.! Terrible terrible!!

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Helpful?
Thank patnor1217
Tejas G, Manager at Ruidoso Mountain Inn, responded to this review

Thank you very much for your feedback we really appreciate and we are extremely sorry for what you face on your holidays stay over here. we will definitely keep in mind to what you suggest anf your feedback and work that to keep guest happy. and i will offer yu 20% discount for your next stay. thanks again. have a...

Mission, Texas
Reviewed 2 weeks ago

Check in and out was easy, friendly staff. Clean room, comfortable beds. Breakfast was ok, they have variety. Location was good. Not sure if I will stay here again will see. Hotel needs a little upgrade.

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Helpful?
Thank Rosavlrl
Tejas G, Manager at Ruidoso Mountain Inn, responded to this review

Thank you mam for your feed back and suggestion. we will definitely work on upgrade and we are really appreciate your feedback. thanks

Santa Fe, New Mexico
Reviewed 3 weeks ago

I stayed at this hotel for a business trip and for the most part it was a nice hotel. When I first arrived the family across the hall was very loud so they graciously moved me to another room that was much quieter. The eggs on their free breakfast were cold and spongy>>very strange. The rest of their free breakfast...

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Helpful?
Thank Jessica M
Tejas G, Manager at Ruidoso Mountain Inn, responded to this review

thank you very much for your feedback. we will definitely working on your issue. thanks again

Pleasanton, Texas
Reviewed 4 weeks ago via mobile

Staff was nice but there are a ton of things that are broken or in need of repair. Ice machine leaking all over the floor, water fountains that had been out of service for some time. Was probably a nice place in the 80s. Don't like to leave bad reviews but can't recommend.

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Helpful?
1Thank flori-texan
Tejas G, Manager at Ruidoso Mountain Inn, responded to this review

thank you very much for your feedback and suggestion we are really appreciate it. we will keep in mind and do necessary to improve our service. we are offering you !5% for your next stay. thanks once again

Reviewed 8 October 2016 via mobile

Awesome wknd, room very cozy and clean. Bed was comfortable, didn't get up early for breakfast but it sure smelled good 😆 good costumer service. Will go back to visit again 👍Don't be afraid to book on line, they give you exactly what you ask for and no waiting to get all your information.

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Helpful?
Thank Diana R
gm11356, Manager at Ruidoso Mountain Inn, responded to this review

Thank you sir, we really appreciate your feedback. its useful for us to improve our service thank you, Andy

Carlsbad
Reviewed 19 September 2016 via mobile

Enjoyed my stay there.beds were comfortable,breakfast not bad for price of stay.will return.in fall to see beautiful Lincoln County in all its beauty.Had a great time. I recommend any ride around Ruidoso for everyone.

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Helpful?
Thank Felipe V
gm11356, Manager at Ruidoso Mountain Inn, responded to this review

Thank you sir, we really appreciate your feedback. its useful for us to improve our service thank you, Andy

Albuquerque, New Mexico
Reviewed 18 September 2016

This is a older hotel. You can tell by the choice of colors and layout. Some of the wall paper had tears in it. However the price made it OK. Actually we stayed at a better hotel the night before in a different city for a much lower price, but ruidoso was full of bikers for a rally so glad...

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Helpful?
Thank Mo M
gm11356, Manager at Ruidoso Mountain Inn, responded to this review

Thank you sir, we really appreciate your feedback. I am very sorry abt problems you have to face on your saty we definitely work on that and improve our service. thank again for feedback. thank you, Andy

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel Ruidoso, New Mexico. While visiting the Playground of the Southwest, whether skiing at Ski Apache, trying your luck at three nearby Casinos, or playing the odds at Ruidoso Downs Racetrack & Billy the Kid Casino, home of the worlds richest Quarterhorse Race, The All American Futurity. Enjoy the nearby Spencer Theater. Come discover New Mexico's best kept secret, with a year round moderate climate. Ruidoso offers an abundance of real estate, great restaurants, cabins, shopping and beautiful mountain scenery in southern New Mexico. Our hotel features 104 guestrooms with 6 suites. We have an outdoor seasonal pool as well as an outdoor hot tub that stays open year around. We have 3 floors with an interior corridor and an elevator. Join us every morning for a Smart Start Complimentary Continental Breakfast. We can also host meetings with a maximum of 30 occupants. Let the Holiday Inn Express Hotel be your home away from home with the quality and comfort you expect, and deserve. Allow us to accommodate your needs while visiting Ruidoso, New Mexico. ... more   less 

Additional Information about Ruidoso Mountain Inn

Address: 400 West Hwy. 70, Ruidoso, NM 88345
Region: United States > New Mexico > Ruidoso
Price Range: €63 - €94 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ruidoso Mountain Inn 2.5*
Number of rooms: 104
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Also Known As:
Holiday Inn Express Ruidoso Hotel Ruidoso
Holiday Inn Ruidoso
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Questions & Answers

Here's what travellers have asked, with answers from Ruidoso Mountain Inn staff and other travellers.
3 questions
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Tucson, Arizona
over a year ago

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Questions? Get answers from Ruidoso Mountain Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms near the breakfast are louder”
 of 5 bubbles jessicamL8390WB, 28 Dec 2016 | Read review
“I know a lot of people do not smoke, which is good, but they do have smoking rooms!”
 of 5 bubbles , 4 Aug 2016 | Read review
“good views”
 of 5 bubbles F9275VXjonathanm, 5 Apr 2016 | Read review
“We asked for a room that faced the trees and had room 213. Very nice and clean and quiet”
 of 5 bubbles LeighAnnK171, 4 Oct 2015 | Read review
“Free breakfast.... and good one too...”
 of 5 bubbles CarlosDB7, 2 Sep 2015 | Read review
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