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Holiday Inn Roswell

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Holiday Inn Roswell
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258 Reviews from our TripAdvisor Community

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Showing 253: English reviews
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San Antonio
Reviewed 1 week ago via mobile

For a newer hotel this one meets all the cleanliness standards. However the noise standard is very lacking. We had people above us with heavy feet - stomping throughout the night. You could hear the people next door talking, showering etc. The lights from the parking lot and street were bright. No black out curtains. Air conditioning was loud going...

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Helpful?
Thank David K
JustinRamirez, General Manager at Holiday Inn Roswell, responded to this review

Dear David K, Thank you for staying with us, and for your valued feedback. I am so sorry you were not happy here with the noise issues and black out shade, for this is something we will improve on with feedback like yours. I am glad you were able to try the restaurant for breakfast. Safe Travels, Justin Ramirez

Reviewed 2 weeks ago via mobile

Our room was clean, the bathroom was clean! Smelled very nice. I love that they give you soft and firm pillows. The room was so comfy. Customer service was great. Breakfast was delicious, my eggs were cooked perfectly, and my sister raved about the bacon (she's picky about her bacon). A really great hotel, loved it!

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Helpful?
Thank Melissa C
JustinRamirez, General Manager at Holiday Inn Roswell, responded to this review

Dear Melissa C, Thanks a billion for your kind words regarding our great hotel! I am so happy you were happy here and were able to have breakfast in Oasis Bar & Grill. We sure are happy to hear your sister loved her bacon as well! Hope to have you back in the near future. Thank you, Justin Ramirez General...

Reviewed 3 weeks ago via mobile

Very good hotel! We enjoyed our stay. It was quiet and the beds were so comfy we did not want to get up! Breakfast was typical and sufficient. Just hate those rubber scrambled eggs all the hotels serve. Bleh!

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Helpful?
Thank Shari M
JustinRamirez, General Manager at Holiday Inn Roswell, responded to this review

Dear Shari M, Thank you so much for staying with us, and for you super review! I am happy to hear you were comfortable and happy when you stayed with us here in Roswell at the Holiday Inn. We all hope to have you back again in the future. Safe Travels, Justin Ramirez General Manager Holiday Inn Roswell

Houston, Texas
Reviewed 4 weeks ago

Had a nice stay for one night. Bar was fun a bright. The room was comfortable and stylish. Great location near restaurants and walking distance to shopping. Would stay again if in Roswell. Jerome was helpful for any need we had.

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Helpful?
Thank David O
JustinRamirez, General Manager at Holiday Inn Roswell, responded to this review

Dear David O, Thanks a million for staying with us here in Roswell and for your review. I am so happy that you were comfortable here at the Holiday Inn Roswell. It's great hearing Jerome was able to help you out when you needed help. We all hope to have you back again! Thank you, Justin Ramirez General Manager Holiday...

Houston, TX
Reviewed 18 February 2017 via mobile

There's not a lot to say about this hotel. Check in was quick and easy. There was plenty of parking. The room was large enough, and it was CLEAN, which sadly isn't a requirement these days for some hotels. I wouldn't say that people were extremely friendly, but they were polite. The beds were a little hard, and the pillows...

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Helpful?
Thank chillykart
Nikki L, Manager at Holiday Inn Roswell, responded to this review

Dear Chillykart, Thank you so much for your awesome review of our hotel. I am so happy to hear that your check in process was quick & easy and you found our rooms to be large and clean. We hope next time you are in the area you choose to make us your destination hotel. Safe Travels, Nikki Lei Assistant...

Scottsdale, Arizona
Reviewed 15 February 2017

I've stayed at nearly every hotel in Roswell. This is the best and the desk manager, Korey, did a wonderful job helping my coworker with her reservation adjustment. Plus this property is beautiful and well maintained.

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Helpful?
Thank wmarcha3
JustinRamirez, General Manager at Holiday Inn Roswell, responded to this review

Dear wmarcha3, Thank you so much for your super words! I am so glad Korey was able to help you and your college out during your stay, for it's great to hear we have great people. We all hope to have you back when you are in the area. Thank you, Justin Ramirez General Manager Holiday Inn Roswell

skiatook
Reviewed 13 February 2017 via mobile

This is a very nice place, I can not comment on food or bar since did not use. Pool was nice, hot tub was more like a hot bath- maybe jets broken.. Room was clean, we got the extended room but not sure it added that much space. Bathroom very spacious. K cups, mini fridge ect. All nice. Overall we...

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Helpful?
Thank steve P
JustinRamirez, General Manager at Holiday Inn Roswell, responded to this review

Dear Steve P, Thanks so much for your kind words! I am so happy to hear you enjoyed Oasis Bar & Grill while you were here, and you were comfortable in your room. I am sorry for the jets not working in the pool, and I will look into this and get them fixed. We all hope to see you...

Nelson, New Zealand
Reviewed 18 January 2017

Marvellous hotel; although 4 years old still looks and smells new (Night manager gave the credit to what he described as an excellent cleaning crew); very clean and great staff; nice bar/meal area and great rooms; we stayed an extra night we liked it so much; definitely better than standard Holiday and only complaint is that they could do with...

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Helpful?
Thank gmal0ne
Nikki L, Front Office Manager at Holiday Inn Roswell, responded to this review

Dear gaml0ne, Thanks for your awesome review of our hotel, we sure appreciate it!! I am so happy to hear that you enjoyed your stay with us, we try hard to keep the hotel looking and smelling new. We hope that next time you are in the area you will make Holiday Inn- Roswell your destination hotel! Safe Travels, Nikki...

Mountainair, New Mexico
Reviewed 4 January 2017

Very pleasant stay overnight at this Holiday Inn. The personnel were exceptionally polite and helpful. Enjoy the hot tub and work out room. Rooms were nice and clean. I would recommend this as the place to stay in Roswell.

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Helpful?
Thank Darrell R
JustinRamirez, General Manager at Holiday Inn Roswell, responded to this review

Dear Darrell R, Thanks a million for staying with us, for your super review! I am so happy to hear our great staff was able to make you feel comfortable. Its always great to hear when a great guest like you is able to enjoy all of our hotel amenities. We all hope to have you back in the near...

Reviewed 2 January 2017

The room was excellent and the bed was comfortable. The restaurant was not so good. I recommend eating elsewhere for dinner. We ordered 2 salmon sandwiches and they were poor. The fish was not cooked thoroughly and of a dry texture. I asked for ranch dressing and it was forgotten. The food was very below standard. Breakfast was better, but...

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Helpful?
Thank Hannah K
Nikki L, Manager at Holiday Inn Roswell, responded to this review

Dear Hannah K, Thank you so much for your candid review of our hotel, we appreciate it! I am very happy to hear that you enjoyed your room and the bed was comfortable. I do apologize for the poor service in our restaurant, I will speak with my restaurant manager about the quality of food and service to ensure this...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
Official Description (provided by the hotel)
The Newest hotel to land in Roswell. The Holiday Inn is one of the only full service hotels in town. Contemporary yet upbeat style in the Oasis Bar & Grill. Open lobby concept. ... more   less 

Additional Information about Holiday Inn Roswell

Address: 3620 N Main St, Roswell, NM 88201-9802
Region: United States > New Mexico > Roswell
Price Range: €96 - €145 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Roswell 3*
Number of rooms: 93
Reservation Options:
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Hotel Style:
#1 Family Hotel in Roswell
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Roswell staff and other travellers.
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Questions? Get answers from Holiday Inn Roswell staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for Korey, she rocks!”
 of 5 bubbles wmarcha3, 15 Feb 2017 | Read review
“Any room is great.”
 of 5 bubbles hannahk183, 1 Jan 2017 | Read review
“very quiet, slept like a baby”
 of 5 bubbles ALMink49009, 4 Nov 2016 | Read review
“Request in advance for special needs.”
 of 5 bubbles 533gonzalod, 29 Oct 2016 | Read review
“Upper floor is quiet”
 of 5 bubbles Hewitty15, 20 Oct 2016 | Read review
5 of 5