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Hilton Garden Inn Albuquerque North/Rio Rancho

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Hilton Garden Inn Albuquerque North\/Rio Rancho
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530 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Albuquerque North/Rio Rancho
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Showing 528: English reviews
Windsor, Colorado
Reviewed 3 weeks ago

Waited 47 minutes (no exaggeration) for a fat laden over cooked steak and way undercooked baked potato. No one even came by to check or ask if I wanted a drink. I think the server was also the cook and both sides were amazingly horrible.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Jeff P
Erie, Colorado
Reviewed 3 weeks ago

Great property, but a little tricky to get to . Enjoyed the stay and will go back! And found a great restaurant near by, Joe's Pasta Place, great dinner. And breakfast at the hotel was very good also.

Review collected in partnership with Hilton Garden Inn
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Thank whadleyp
Round Rock, Texas
Reviewed 3 weeks ago

There aren't a lot of choices in the area, and this is my go to hotel. The hotel is getting a renovation at the end of the year I believe which will be a good thing. This hotel is aging well, and doesn't feel 'gross' as most older hotels do. The bathroom can use some updating, but again, overall good...

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Thank BradM228
Santa Fe, New Mexico
Reviewed 3 weeks ago

The facility was excellent from the room quality, fitness area & restaurant. The location was easily accessible and a safe and great location. It was near local restaurants and there was a Starbucks next door, if you are a fan of their products.

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Thank jeffrey505
Reviewed 15 February 2017

I enjoyed my stay at the Hilton Garden Inn. It was clean and the staff was nice and helpful. I ate dinner at the restaurant and the food was good. It was a little difficult getting into the main parking lot but access through the back was easy.

Review collected in partnership with Hilton Garden Inn
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Thank markaF9950FH
Jay B, General Manager at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

Thank you for your kind words expressed in your review. I am so happy to learn that you enjoyed the hotel and the service you received. I hope you will come and see us again soon.

Sidney, Nebraska
Reviewed 4 February 2017 via mobile

The hotel itself was very clean and nice. Room clean (bed too soft for our comfort.) Restaurant was great! Enjoyed both dinner and breakfast options. The negative aspect was our truck being stolen overnight. The doors were locked; we even parked against the front of the bldg, under a light. Police officer that responded said they have a truck stolen...

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2Thank Janice M
Jay B, General Manager at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

I am so sorry to learn that your stay was anything other than excellent. I am also sorry to hear about your vehicle being taken while staying with us. You mentioned a couple of things that I need to address because I believe that correct information is important. Vehicle break-ins and auto thefts are extremely rare at this property. We...

Rio Rancho, New Mexico
Reviewed 27 January 2017

Everything was Ok, the minimal continental breakfast $5.99. Not a problem if it were posted somewhere or if I initially knew. It doesn't even state it on the website; the lady that was serving breakfast embarrassed me in front of a good chunk of guests. Bathroom is clean-ish.

Review collected in partnership with Hilton Garden Inn
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Thank 353genevieveg
Jay B, General Manager at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review

Thank you for your comments. I appreciate feedback and take each and every to heart. I am the new General Manager at this hotel and you can rest assured that I will be in the trenches, sleeves rolled up, and ready to take any and all issues head on. My focus has always been on the guest experience and will...

San Jose, CA, United States
Reviewed 27 January 2017

Nice, reasonably priced property across the street from Intel. Best option in Rio Rancho. It would be nice to have a full restaurant on site. It was difficult to regulate the temperature without turning on the AC. This was in January and 20 deg outside.

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Thank P9161EHmarka
Killeen, United States
Reviewed 25 January 2017

Excellent hotel. Staff were friendly and courteous. Food was well priced and excellent quality. Hotel room was clean and comfortable. Conveniently located next to Starbucks. I would definitely stay at this hotel again.

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Thank 334giselar
Cimarron, United States
Reviewed 25 January 2017

It's a nice, clean hotel. The queen beds were kinda small and hard but it was okay. The position of the bathroom door and main door were cramped. it would be nice if they had free Wi-Fi in the rooms as well as a free breakfast.

Review collected in partnership with Hilton Garden Inn
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Thank 950elainac

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
The Hilton Garden Inn Rio Rancho is the premier property located at the gateway to the city of vision. All of our well-appointed guest rooms feature Keurig Coffee Makers, Microwave, Refrigerators and Garden Sleep system beds. We are 25 minutes from the Albuquerque Sunport - located directly across from Intel. We are a short 5 minute drive from the Cottonwood Mall and only 10 minutes from the Balloon Fiesta Park. ... more   less 

Additional Information about Hilton Garden Inn Albuquerque North/Rio Rancho

Address: 1771 Rio Rancho Dr SE, Rio Rancho, NM 87124-1052
Region: United States > New Mexico > Rio Rancho
Price Range: €92 - €125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Albuquerque North/Rio Rancho 3*
Number of rooms: 129
Reservation Options:
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Also Known As:
Hilton Garden Inn Albuquerque North/Rio Rancho Hotel Rio Rancho
Hilton Rio Rancho
Rio Rancho Hilton
Hilton Garden Inn Rio Rancho
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Questions & Answers

Questions? Get answers from Hilton Garden Inn Albuquerque North/Rio Rancho staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room on the rear of the building away from the main road.”
 of 5 bubbles Kashbcn, 14 Jan 2017 | Read review
“If you get a room in the front portion of the building, you can see the mountains.”
 of 5 bubbles pat221, 5 Jan 2017 | Read review
“If you want a whirlpool tub choose only a downstairs King suite”
 of 5 bubbles chucklesclown, 24 Nov 2016 | Read review
“Quieter rooms seem to be on the fourth floor, facing away from the main road.”
 of 5 bubbles HelloWorld58, 7 Nov 2016 | Read review
“The back side of the hotel is quieter than the front, which faces a major highway with lots of traffic.”
 of 5 bubbles GilB867, 26 Oct 2016 | Read review
5 of 5