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Extended Stay America - Albuquerque - Rio Rancho

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Traveller (3)
Room & Suite (8)
Dining (1)
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Overview
  • Excellent44%
  • Very good12%
  • Average5%
  • Poor14%
  • Terrible25%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
Wheelchair Access
2 Star Hotel
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (55)
There are newer reviews for Extended Stay America - Albuquerque - Rio Rancho
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All reviewsfront desk agentstay there againthe hotel is cleanbeds were comfortablelaundry roomgreat hotelnew mexicoalbuquerquemaintenance
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11 - 15 of 55 reviews
Reviewed 13 December 2017 via mobile

My wife and I stayed here for two nights as many of the reviews were positive. However, as soon as I arrived I was not impressed. The hotel is old and worn. When I stepped into the one elevator they have, it smelled awful! My...More

Thank RobertS22
Response from 00esa, Manager at Extended Stay America - Albuquerque - Rio RanchoResponded 14 December 2017

Robert, we appreciate your feedback and hope you will accept our apologies for providing a less than perfect experience during your stay. We take great pride in making sure our associates are trained properly in their respective departments to provide outstanding service to every guest....More

Reviewed 26 November 2017

Staff was great, room was nice, beds were comfortable but bathroom smelled of smoke coming in through the vents I’m assuming the people either above us or below us were smoking. No ice machines or coffee makerMore

Review collected in partnership with Extended Stay
Thank Theresa N
Response from 00esa, Manager at Extended Stay America - Albuquerque - Rio RanchoResponded 27 November 2017

Theresa, thank you for being our guest at Extended Stay America. We are glad to know you were pleased with your room and the courteous service provided by our staff. That being said, we are sorry for the inconvenience caused due to smoke and have...More

Reviewed 30 October 2017

I stayed here because I had a very early Dr. visit at Pres. Rust - It is a nice hotel. The room we got had 2 full size beds. It was a large room with a kitchen. The room could use a facelift, the linens...More

Thank TootiesTravels
Response from 00esa, Manager at Extended Stay America - Albuquerque - Rio RanchoResponded 31 October 2017

Thank you for staying at our hotel and for sharing your comments. We appreciate feedback such as yours, as it helps us to improve our service. We are sorry we were less than perfect in providing a wonderful, memorable stay. Your concerns are being shared...More

Reviewed 22 September 2017 via mobile

All of the staff specially Brianna (Hope I'm spelling it right) were Amazing! I highly recommend this hotel to anyone who needs a nice place to stay on business, or pleasure. It is in a very good neighborhood, with lots of shopping, restaurant, and other...More

Thank Alex S
Response from 00esa, Manager at Extended Stay America - Albuquerque - Rio RanchoResponded 23 September 2017

Alex, thank you for taking the time to write a review about your exceptional stay at Extended Stay America. We are pleased to read that you loved our welcoming associates, central location which was perfect for your needs, as well as your comfortable and well-equipped...More

Reviewed 1 September 2017

We needed to stay here for several months after relocating while waiting for our house to be ready. While living as a minimalist in a hotel is not ideal, this is an ideal place to do just that. The staff is wonderful and always cheerful...More

Thank Tausha S
Response from 00esa, General Manager at Extended Stay America - Albuquerque - Rio RanchoResponded 2 September 2017

Thank you for choosing our hotel for your extended stay. We are delighted to know our location was convenient for your needs and that you were impressed with the service provided by our staff. Thanks again for your recommendation, and we look forward to welcoming...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$63 - US$87 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$63 - US$87 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (3)
Room & Suite (8)
Dining (1)
Questions & Answers
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Kimberly S
6 April 2015|
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Response from Alex S | Reviewed this property |
this is an old review. It does not reflect this hotel, or its current management accurately. I have stayed here numerous times, and never had this experience. suggest this review be deleted.
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Room Tips
"Do not recommend....price is the same for a hotel that provides clean room and daily room service!"
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"All rooms are suites with kitchens"
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"No matter where your room is located, you will have peace."
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"Choose a first-floor room with handicapped accessiblity if you have mobility issues."
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