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Holiday Inn Express & Suites Raton

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#3 of 19 Hotels in Raton
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327 Reviews from our TripAdvisor Community

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Showing 324: English reviews
Miami Beach, Florida
Reviewed 2 October 2016 via mobile

Hotel was very clean and well maintained. Bed was very comfortable and soft which is what we love. Check in took forever and the staff in the evening we're the utmost unfriendly and unknowledgeable. Staff in the morning would at least speak and didn't seem to be preoccupied with playing a computer game. Breakfast cinnamon rolls were great! The eggs...

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Helpful?
Thank Ryan H
marilyn e, Guest Relations Manager at Holiday Inn Express & Suites Raton, responded to this review

Thank you very much for your comments and honest feedback. We take your comments very seriously and will look into the issues that you have mentioned to ensure that we provide nothing short of an excellent, welcoming experience for all of our guests. We hope to see you again soon. Marilyn Edwards Guest Service Manager

Las Cruces, New Mexico
Reviewed 28 September 2016

What a surprise. This has to be one of the best kept and run Holiday Inn Express's. The staff was superb, rooms were super clean and well cared for. When you walk in you are greeted with fresh fruit bowls day or night. At 5 to 7pm snakes are in the breakfast room. Wifi is super fast and the pool...

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Helpful?
Thank Old_Sailor856
marilyn e, Manager at Holiday Inn Express & Suites Raton, responded to this review

Thank you for being our guest and for the great comment. We're glad you had a good time while you were here and will pass on your feedback to the staff. Just to clarify though we serve snacks daily from 5pm-7pm. We do allow dogs in our pet friendly rooms but no snakes please! LOL. Thanks again and travel safe.

A TripAdvisor Member
Level Contributor
11 reviews
10 hotel reviews
2 helpful votes
Reviewed 28 September 2016 via mobile

The staff from the front desk to the breakfast attendant was so professional and nice. They accommodated moving our room to a room with a tub for my little girl. The breakfast was seriously the best I've ever had at hotel. Rooms were very clean. It was a bit hectic finding due to the construction but well worth the extra...

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Thank A TripAdvisor Member
marilyn e, Manager at Holiday Inn Express & Suites Raton, responded to this review

Glad you enjoyed your stay and we were able to get you the type of room you liked. The construction on our exit (#450) can make it a challenge to get to us but we're glad you persevered and made it. For your next visit we are located next to the local hospital and you can follow the temporary signage...

Deton, tx
Reviewed 22 September 2016

I booked this hotel without knowing much about it, and was I ever happy to have picked this hotel. It exceeded my expectations in every way. The decor is very well done. The gentleman on the front desk at checkin was friendly and helpful. We went down for breakfast early and found pretty much the same fare as you find...

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Helpful?
Thank Tcs6
marilyn e, General Manager at Holiday Inn Express & Suites Raton, responded to this review

Thank you for your great comments. We're glad you enjoyed your stay and got to take advantage of our evening snacks (5pm - 7pm every night!) as well as breakfast. We will be sure to pass on your comments to our staff and let them know you thought they were doing a great job. Hope to see you again. Travel...

Harrisburg, PA
Reviewed 19 September 2016

Checked in one hour early--no problems. Clerk made accommodations for us. Good bed and pillows, clean property and clean room. Annie in food service was great in helping to identify allergy ingredients and was ready and willing to be helpful. Love the "no smoking" hotels. Breakfast included pancakes, hot sweet rolls, biscuits & gravy, eggs, sausage, cereal, coffee, juice, muffins,...

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Helpful?
Thank utoometoo
marilyn e, Guest Relations Manager at Holiday Inn Express & Suites Raton, responded to this review

Thank you very much for your kind words, we sincerely appreciate you sharing your recent experience at our hotel with other travelers. We were happy to see that you found the accommodations to be clean and comfortable, and that you enjoyed the variety offered at breakfast. We look forward to seeing you again soon. Marilyn Edwards Guest Service manager

Edmond, Oklahoma
Reviewed 4 September 2016

This is by far our favorite Holiday Inn Express to date. We were tired after a long day riding from OKC to Raton & didn't want to ride to dinner. They have an evening reception from 5PM-7PM with sandwiches, veggies,chips, salsa, cookies & drinks! To top it off, they have a putting green with 5 different holes. Wife & I...

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Thank traveler331961
marilyn e, Guest Relations Manager at Holiday Inn Express & Suites Raton, responded to this review

We were so pleased to see how much you enjoyed your recent stay with us, thank you for sharing your experience with other travelers. It was rewarding to read how much you appreciated the complimentary evening manager's reception, after a long day on the road. We hope to see you again soon. Marilyn Edwards Guest Service manager

Bella Vista
Reviewed 1 September 2016

The folks that run this Holiday Inn Express Hotel have it right! From the personal emails before arriving, to the ample and neat parking lot/surroundings, putting green, smiles at check in, the sweet ladies that manage food services, good breakfast, great coffee, great beds, quiet rooms, love the water, showers and more! This HIE is a place to stay! ENJOY!...

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Helpful?
Thank rickstrack46
marilyn e, Guest Relations Manager at Holiday Inn Express & Suites Raton, responded to this review

We were very happy to see how much you enjoyed your stay with us, from the clean, comfortable accommodations, to the free parking and outdoor recreation areas, to the pre-arrival welcoming emails. It means a lot to us that you took the time to share your experience with others, we hope to see you again soon. Marilyn Edwards Guest Service...

Reviewed 20 August 2016 via mobile

Great hotel and even better staff. Barbara at the front desk was very helpful getting us checked in and signed up for Rewards program. Very clean and very pet friendly, with free nighttime snacks and breakfast. If you are ever traveling on I-25 near the NM Colorado border this a great hotel to stop at!

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Helpful?
Thank Charlie H
marilyn e, Guest Relations Manager at Holiday Inn Express & Suites Raton, responded to this review

Thank you very much for taking the time to share your recent experience at our hotel with other travelers. We were happy to see how much you appreciated the service provided by Barb, how much you enjoyed the complimentary breakfast and manager's reception and that you found the hotel to be clean and comfortable. We look forward to your next...

Overland Park, Kansas
Reviewed 17 August 2016

This hotel was well kept from the lobby, to the room to the pool and back. The staff were friendly and helpful. The room was clean and well maintained. The breakfast was delicious with a great variety of options. The pool and hot tub very clean and well maintained too.

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Thank Thermapoli
marilyn e, Guest Relations Manager at Holiday Inn Express & Suites Raton, responded to this review

We sincerely appreciate your kind comments, and thank you for taking the time to share your experience with others. We were happy to see how much you enjoyed your accommodations, the complimentary breakfast as well as the pool/hot tub. We hope to remain your hotel of choice in the area. Marilyn Edwards Guest Service manager

College Station, Texas
Reviewed 16 August 2016

The property was well maintained and taken care of. The bathroom seemed newly remodeled and the beds were good. The information given at check-in was clear and easy to understand. We didn't make use of the wifi to any great lengths since we arrived so late, but seemed good. We weren't able to make use of the pool because we...

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Helpful?
Thank rjwomack
marilyn e, Guest Relations Manager at Holiday Inn Express & Suites Raton, responded to this review

Thank you very much for choosing our hotel, we were happy to see how much you enjoyed your brief stay with us and appreciate you sharing your experience. We look forward to seeing you again soon. Marilyn Edwards Guest Service Manager

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
Looking for a great hotel in Raton? Enjoy a western experience in Raton, New Mexico at the award-winning Holiday Inn Express Hotel & Suites-Raton. Located in the mountains of Northeastern New Mexico, the Holiday Inn Express Hotel & Suites-Raton offers exceptionally clean, quiet and comfortable lodging to travelers on I-25 and Highway 87. We now have 34 new luxury suites including two-room Kid's Suites and private spa suites. Our guests are welcomed with a complimentary evening Priority Club social and our indoor swimming pool and hot tub are open 24 hours for play and relaxation at any time. Enjoy the new Express Start complimentary breakfast bar featuring the famous cinnamon roll. Our new meeting/banquet room comfortably seats 40-75 people and we would love to host your next retreat meeting or seminar. Conveniently located equidistant (220 miles) from Denver, Albuquerque, and Amarillo. We are just one and a half hour from some of the finest snow skiing in the world, and the outdoor enthusiasts will love the viewing opportunities for deer, elk, bear, mountain lion and other species. Trout fishing at Lake Maloya in Sugarite State Park is only 8 miles away. Famous Vermejo Park Ranch is only 34 miles west of our hotel. While in Raton it is well worth a stop at our new Visitor's Center and Chamber office located one mile north of our Hotel. Come and enjoy the pure enchantment of our hotel and our wonderful community. ... more   less 

Additional Information about Holiday Inn Express & Suites Raton

Address: 101 Card Avenue, Raton, NM 87740
Region: United States > New Mexico > Raton
Price Range: €124 - €149 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Raton 2.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Holiday Inn Express Raton Hotel Raton
Holiday Inn Raton
Raton Holiday Inn Express
Hotel Style:
#2 Family Hotel in Raton
#3 Romantic Hotel in Raton
#4 Business Hotel in Raton
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Raton staff and other travellers.
1 question
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Austin, Texas
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites Raton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have a pet, ask for one of their pet friendly rooms.”
 of 5 bubbles rwheeler121, 3 Dec 2016 | Read review
“Great stopping point before heading into Colorado”
 of 5 bubbles JRsNeighbor, 30 Nov 2016 | Read review
“Quieter rooms on the backside of the hotel, opposite the highway.”
 of 5 bubbles TJ-277, 22 Oct 2016 | Read review
“Ask about deals, they'll come down with a little ask!”
 of 5 bubbles TravelinHotSpring, 16 Oct 2016 | Read review
“It's my second time staying here and all rooms are the same. Noise level depends upon manners of other guests”
 of 5 bubbles JanP568, 31 Jul 2016 | Read review
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