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Overview
  • Excellent57%
  • Very good30%
  • Average7%
  • Poor3%
  • Terrible3%
Travellers talk about
“old west”(26 reviews)
“town square”(18 reviews)
“new mexico”(76 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
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Suites
3 Star Hotel
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Rooms
5 Jul6 Jul
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1 room, 2 adults, 0 children
Standard Room
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Reviews (622)
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Traveller rating
339
184
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All reviewsold westtown squarenew mexicohigh ceilingsantique furnituregift shophistorical hotelnew sectionla posada in winslowstep back in timemovie starstommy leesanta fegreat restauranthotel barhaunted roomtv series
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1 - 5 of 604 reviews
Reviewed 5 days ago

We stay here at least once a year and it's such a beautiful old hotel with sweeping staircases, bookcases full of books, beautiful rooms overlooking the plaza and Sean, the absolute best desk guy ever. The only complaint I have is that they took away...More

1  Thank losttango
Response from Diane K, General Manager at Plaza HotelResponded yesterday

Thank you for taking the time to share you thoughts. We review all comments very seriously so we can improve on our guests stay. We hope to see you again

Reviewed 5 days ago

We truly enjoyed this nicely renovated hotel. Our room overlooked the plaza, which was lovely (albeit it noisy through traditional single pane windows - part of the charm). The very high ceilings and tall windows definitely tell it's era. The bed was comfy and the...More

Thank travelincalifmom
Response from Diane K, General Manager at Plaza HotelResponded yesterday

Thank you for taking the time to share your experience. We try to keep as much of the history and Victorian style as we can but sometimes we are forced to bring the style to this century. We hope to see you soon

Reviewed 1 week ago

I have stayed at The Plaza several times when visiting family. I love this beautiful historic hotel and am thankful that it has been preserved. Concierge Sean is a delight, always warmly welcoming guests. Unwelcome, though, are these changes: In prior years, coffee was available...More

Thank Claire D
Response from Diane K, General Manager at Plaza HotelResponded yesterday

We take all comments seriously and discuss the comments with our managers during our staff meetings. We will also share your comments with the Range Cafe who now oversees all Food and Beverage operations. Thank you for taking the time to share your thoughts.

Reviewed 1 week ago via mobile

My family of four had a wonderful time at this hotel. There is a full service restaurant and bar that were wonderful. Staff were all great especially Allan. The bed pulled out for an additional bed. Dog friendly for an extra $10. Parked right in...More

Thank Sarah F
Response from Diane K, General Manager at Plaza HotelResponded 1 week ago

Thank you for sharing your experience. We are happy to hear that you and your family enjoyed your stay. We also love our four-leeged friends and always happy to see them. Remember to follow us on Facebook as the Castaneda Hotel goes through major renovations,...More

Reviewed 3 weeks ago via mobile

This is a grand hotel from the 1880s, when Las Vegas was a bustling mining city. The hotel has been carefully restored. The woodwork, chandeliers, carpeting, and furnishings are all meant to invoke a bygone era. One interesting detail: there are no room phones in...More

Thank Erik S
Response from Diane K, General Manager at Plaza HotelResponded 2 weeks ago

Thank you for taking the time to share your comments. Yes, the stairs are steep and if you are a movie buff they are the steps that NO Country For Old Men were filmed on. We are certainly glad that you enjoyed your stay. The...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$99 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (265)
Room & Suite (66)
Dining (18)
Business Centre & Event Rooms (9)
Family and Play Areas (1)
Questions & Answers
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thirdagerBangor
2 June 2018|
AnswerShow all 5 answers
Response from Richard B | Reviewed this property |
Going to their internet site and clicking "rooms" yields three choices: plaza rooms, standard and economy. You choose which you want from there. Best!
0
Votes
DesertDuke
1 October 2017|
AnswerShow all 5 answers
Response from Amanda H | Reviewed this property |
Don't remember a fridge but there was plenty of ice and the front desk would no doubt accomodate you. Loads of parking on the plaza and at the side and back. Don't miss out on staying here.
1
Vote
OfeliaTConejo
14 September 2017|
AnswerShow all 7 answers
Response from NY425 | Reviewed this property |
Yes this is correct
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Room Tips
"third floor overlooking the plaza"
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"Plaza view rooms a bit noisy, but lovely view"
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"Ask for a room with Plaza view. Otherwise you’ll be looking at a brick wall and another room."
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"A secret- several tunnels were dug under the central part of town. There's access downstairs to one..."
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