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Quality Inn & Suites

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144 Reviews from our TripAdvisor Community

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Showing 140: English reviews
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 April 2016

Needed a reasonably priced place to stay for a few days while our son competed in State FFA events and had had good experiences at this Inn previously. The carpets were filthy and after just walking around minimally in my white socks, they were brown. The parking situation leaves a lot to be desired. If you are on the first... More 

Thank 892olivian
Charlotte NC
Level Contributor
116 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 20 April 2016

I was travelling with my dog and booked this hotel. Nice room with microwave and refrigerator. Nice quiet location and friendly helpful staff. Good breakfast will return if travelling through the area.

Thank mvann4
Roswell, NM
Level Contributor
94 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 13 March 2016

In LC for short vacation with the Mrs. Had a handicapped room and it was nice but a little narrow. If we had been wheelchair bound there would be no way to get between the bed and the desk. It was clean and the beds were comfortable which is always the key things I look for. Overall a good value.

Thank William J
Lovington, New Mexico
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 February 2016 via mobile

My room had cat or dog dried up(had obviously been there for a while)poop on the floor. Cat litter in the restroom and cat food on the sink behind the coffee pot. The phone was not plugged in...once plugged in...it didn't work(realized why it wasn't plugged!) Only thing cleaned were the beds.....so disappointed!

2 Thank Rebecca S

Travellers are raving about these Las Cruces hotels

Level Contributor
205 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 9 January 2016

Sorry, this room felt like a cave the lighting is so poor. In addition the floors are grimy. I do have to say that the pillows are decent. Lastly, there was hardly anyone here and we're placed right next to the only other occupied room. Why can't the front desk simply spread out the rooms so that we're likely to... More 

Thank Clayton C
gmnm156, General Manager at Quality Inn & Suites, responded to this review

I would like to apologize that you did not have an enjoyable stay. If there is a problem we are more than willing to give you a different room. We do our best to make every guest feel welcome and comfortable. More 

Jacksonville, Florida
Level Contributor
31 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 24 December 2015

Room was clean and functional. Was there while staying in Las Cruces for a family event. Was busy and not at the hotel much, but was a great place to sleep and freshen up. Hotel was relatively quiet and the morning breakfasts were good.

Thank Craig G
gmnm156, General Manager at Quality Inn & Suites, responded to this review

I would like to thank you for posting your review. I am glad you enjoyed the Hot Breakfast that is offered and you had a good nights sleep. We hope to see you next time you are in Las Cruces. More 

Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 19 November 2015 via mobile

When I arrived at hotel no staff were at the desk. After ringing bell several times actually called hotel from their lobby and listened to phone ring. Never answered. Finally young woman came out and never said hello. Gave her my information and I was using points for the room. She gives me receipt with balance of $30+. I told... More 

Thank BryceSA
Truth or Consequences, New Mexico
Level Contributor
149 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 18 October 2015

stayed here for two nights, my wife g/son and i and enjoyed it very much the breakfast is hot and the selection is very good. the staff are friendly and informative and it is very affordable, 2 nights for 125, not to shabby. clean and comfortable, and the maids are very efficient and friendly.. we will be back...

Thank george s
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 October 2015 via mobile

We checked in after 10 pm and the lovby was locked up tight. We had to go to a small window on the side of building to talk to the front desk clerk and get our keys. I get the security part for the desk clerk but it didnt5 make me feel sake about the area the hotel is in.... More 

1 Thank Stacie P
Safford, Arizona, United States
Level Contributor
82 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 27 September 2015

I stayed here because my usual hotel was fully booked. I paid full price for a suite for comfort and space on my business trip. First of all the bed was an excellent pillow top, which is as good as the ones I have found in expensive resort hotels, and they give an assortment of nice pillows of varying softness.... More 

Thank Robert V
gmnm156, General Manager at Quality Inn & Suites, responded to this review

I think you have reviewed the wrong hotel. We do not have the petition between our sitting area and the bed. Also we are located off I-10. Please let the correct hotel know how your stay was with them. More 

45 photos of this hotel

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All Traveller Photos (17)
Pool/Beach Area (3)
View from Room (1)
Hotel & Grounds (2)
Room/Suite (6)
Bathroom (1)
Other (4)

Management photos: Courtesy of the property manager

All Management Photos (28)
Room/Suite (15)
Hotel & Grounds (6)
Pool/Beach Area (3)
Dining (2)
Other (2)
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Quality Inn & Suites

Address: 2200 South Valley Drive, Las Cruces, NM 88005 (Formerly Holiday Inn Express)
Region: United States > New Mexico > Las Cruces
Price Range: €53 - €87 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 55
Reservation Options:
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Also Known As:
Quality Inn Las Cruces
Las Cruces Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn & Suites staff and other travellers.
1 question
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Katy, Texas
over a year ago

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Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Close to the office has a train, back past the pool has the interstate. Not sure which would be better.”
 of 5 bubbles Josh24v15, 19 Oct 2016 | Read review
“Try to get a room that has no adjoining door”
 of 5 bubbles travelUSAoften, 23 Sep 2016 | Read review
“Try to get rooms upstairs or opposite side of office otherwise you cannot see your car!”
 of 5 bubbles 892olivian, 20 Apr 2016 | Read review
“I think all rooms are quiet”
 of 5 bubbles mvann4, 20 Apr 2016 | Read review
“Picture is of floor in room 202, kind of dirty”
 of 5 bubbles Awesomeaustin, 9 Jan 2016 | Read review
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