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Sleep Inn Las Cruces

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Sleep Inn Las Cruces
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99 Reviews from our TripAdvisor Community

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There are newer reviews for Sleep Inn Las Cruces
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Showing 97: English reviews
Las Cruces
Reviewed 29 April 2016

Last minute stay and was still able to get a good rate. The hotel staff were extremely helpfu and so nice to us. The daily breakfast had lots of variety and tasted great. The heated indoor pool was a bonus.

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Helpful?
Thank Judith T
Kelsey S, General Manager at Sleep Inn Las Cruces, responded to this review

Thank you so much for the compliment to the staff! We appreciate you taking the time to leave feedback, it is always a pleasure to receive such a positive response. Sincerely, Kelsey Swanson & Staff

Yucaipa
Reviewed 13 April 2016

Off the I25, pleasant and quiet. Bed was clean and comfortable, no problem with my wheelchair. Bathroom has roll-in shower, shower chair, and plenty of safety bars. Breakfast was the usual hot breakfast. Staff was friendly and helpfull. No fridge or microwave.

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Helpful?
Thank lambs43
Kelsey S, Manager at Sleep Inn Las Cruces, responded to this review

Thank you for taking the time to rate and review your recent stay with us on TripAdvisor. I am happy to read that we were able to provide you with a good place to stay and that you were able to navigate our hotel easily. I am glad that you enjoyed our location and staff. I hope that we will...

Vancouver, Washington
Reviewed 23 March 2016

This is a winner. Most Sleep Inns aren't this nice. Wonderful location, friendly staff, and good rooms!! Everything is clean and neat, and modern. Rooms were quiet, bed was great. You can't ask for more, especially since the price wasn't horrible. The hotel is in walking distance of several decent real restaurants which is a huge bonus- we ended up...

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Helpful?
Thank Amy B
ChelseaAGM, Manager at Sleep Inn Las Cruces, responded to this review

Thank you for taking the time out of your day to rate and review us on TripAdvisor. I am glad to hear that you had a great stay with us . I love our location and am happy when our guests do too. We look forward to your next stay . Yours Truly, Chelsea Doyle Assistant General Manager

Tyrone, New Mexico
Reviewed 18 February 2016

The hotel is wonderful, great location, helpful staff and amazingly, wonderful beds. We spent a night there, enjoyed a quick, free breakfast and left. But the beds are the highlight of the hotel. They are warm, clouds of happiness and comfort...totally making your stay worthwhile. Sleep Inn Las Cruces will now be our family's go-to place to stay when we're...

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Helpful?
Thank amberm367
gmnm003, General Manager at Sleep Inn Las Cruces, responded to this review

Thank you so much for taking the time to leave a response about your recent stay with us! We are so glad you enjoyed the beds, and look forward to seeing you again! Sincerely, Kelsey Swanson & Staff

Silver City, New Mexico
Reviewed 14 February 2016

Great clean room at a really good price. This is the place I choose when visiting Las Cruces. I stay here often. The room is clean, bed is comfortable, staff is helpful and friendly. Breakfast is just okay - your typical hotel low cost breakfast.

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Helpful?
Thank Kim M
gmnm003, General Manager at Sleep Inn Las Cruces, responded to this review

We are glad you enjoy your stays with us, we enjoy having you as our guest! Sincerely, Kelsey Swanson & Staff

Miami, Oklahoma
Reviewed 2 January 2016

The room was clean and comfortable. There were unused electrical outlets available to charge our electronic devices. I always appreciate the hotels who understand the need for guests to have easy access to outlets. Would stay here again.

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Helpful?
Thank Jean A
gmnm003, General Manager at Sleep Inn Las Cruces, responded to this review

Thank you for taking the time to leave a response about your stay with us! We're glad you enjoyed the extra outlets, and are happy to report that we will be adding a charging station on our nightstands this year! Sincerely, Kelsey Swanson & Staff

Reviewed 20 December 2015 via mobile

At 3am after driving for 9 hours we decided on a place to stop. We picked this hotel based on reviews here on Trip Advisor. The parking lot had plenty of up front spaces available. The entrance was well lit and I was so happy so meet Cruze' smiling face. He was friendly, accommodating and made the process quick. The...

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Helpful?
Thank Nichola M
gmnm003, General Manager at Sleep Inn Las Cruces, responded to this review

Thank you for taking the time to leave a comment about your recent stay with us. I am glad that you found the staff so accommodating, and have replaced the caulking in the shower. We do hope that you will choose to stay with us again the next time you're in the Las Cruces area. Sincerely, Kelsey Swanson, General Manager

Albuquerque, New Mexico
Reviewed 11 December 2015

This room was disgusting. There were stains on the pillow cases, sheets, and mattress. When I told the front desk about the dirty linens he told me they try their bet to get the stains out but sometimes they can't get them out. I can't believe they choose to continue using stained linens instead of replacing them with new ones....

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Helpful?
Thank Denise O
gmnm003, General Manager at Sleep Inn Las Cruces, responded to this review

Thank you for taking the time to comment about your stay with us. I apologize that your stay was less than stellar, and am embarrassed at the cleanliness issues you experienced. I have shared your comments with the staff to ensure these issues do not happen in the future. I do hope that you will choose to give us a...

Reviewed 8 November 2015

The hotel was clean, with a friendly staff. Centrally located. The beds could be a little more comfortable. The carpets seemed to need to be cleaned. The Wi-Fi seemed to be intermittent, not sure why?

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Helpful?
Thank Nick S
gmnm003, Manager at Sleep Inn Las Cruces, responded to this review

I appreciate you choosing to rate and review your recent stay with us. Feedback from our guests is always of high importance to us. I was happy to read that you enjoyed your stay while with us. I have taken your concerns regarding carpet cleanliness and intermittent wifi and am working diligently to get those issues resolved. My maintenance staff...

Reviewed 15 October 2015 via mobile

Room stinks right when you enter it. Carpet had very dark stains in them, walls in the restroom had stains as well. The floor in the bath room has like a dark dirt stain which you can see over the gray tile, don't know what they use to mop the floor but they need to clean it with clorox.

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Helpful?
Thank Gina V
gmnm003, Manager at Sleep Inn Las Cruces, responded to this review

Please allow me to start off by apologizing for our failure to exceed your expectations. We would never want our guests leaving our property dissatisfied, and I am truly sorry that you did. I do appreciate you letting us know what we need to work on. Your review has been shared with my housekeeping and maintenance staff, who are currently...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Sleep Inn Las Cruces

Address: 2121 S Triviz Dr, Las Cruces, NM 88001-5884
Region: United States > New Mexico > Las Cruces
Price Range: €56 - €84 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Sleep Inn Las Cruces 2*
Number of rooms: 63
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Also Known As:
Las Cruces Sleep Inn
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn Las Cruces staff and other travellers.
2 questions
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Longmont, Colorado

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Questions? Get answers from Sleep Inn Las Cruces staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“East side rooms are cooler in the afternoon and get morning sun.”
 of 5 bubbles Erizo, 12 Oct 2016 | Read review
“If you need a non-smoking room, make sure it is on a non-smoking floor.”
  • stains on mattress
  • view of room
  • Picture of the room
  • Beds
  • show big gap by the latch so door can open easily
  • horrible caulking around the shower
  • close up of horrible caulking in shower
  • more stains on mattress cover
 of 5 bubbles DeniseO296, 11 Dec 2015 | Read review
“Third floor has no one walking over your head.”
 of 5 bubbles smctucson, 9 Sep 2015 | Read review
“NO Visitors after 10 -- and don't forget it!”
 of 5 bubbles dmh45, 27 Aug 2015 | Read review
“If you require good WIFI DO NOT select room 201.”
 of 5 bubbles J7707WFcharlesc, 19 Aug 2015 | Read review
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