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The Lodge Resort and Spa

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Traveller (128)
Room & Suite (25)
Dining (5)
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Overview
  • Excellent36%
  • Very good33%
  • Average15%
  • Poor11%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Reviews (320)
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Traveller rating
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105
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109
105
48
37
18
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All reviewshistoric hotelresident ghostantique furnitureno elevatorrich historymodern conveniencesthird floorthe main hotelnew mexicorestaurant staffqueen roomthe white sandspool and hot tubelevationkeyalamogordofireplace
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91 - 95 of 317 reviews
Reviewed 13 October 2015 via mobile

This lodge from 1899 has beautiful grounds and original furnishings. The stained glass in Rebecca's restaurant is beautiful and in perfect shape. Lovely little boutique and gift shop. The lobby is furnished with lively period pieces and a sitting area that invites friends to relax...More

Thank 699marilynj
Response from Lisa T, General Manager at The Lodge Resort and SpaResponded 30 October 2015

Thank you for sharing your kind comments. It is rewarding to know that we’ve provided our guests with a good experience and a comfortable atmosphere. We hope to serve you again soon!

Reviewed 10 October 2015

One of the only spots in Cloudcroft, NM for a drink on the patio. Drinks are pricy, but the view is beautiful. An slightly older upscale crowd in my opinion. Very small bar area and a small outdoor porch.

Thank DrakeRats
Response from Lisa T, General Manager at The Lodge Resort and SpaResponded 30 October 2015

We appreciate you taking the time share your wonderful comments. We hope to see you again soon.

Reviewed 7 October 2015

I have traveled all around the world, staying in top rated hotels as well as quaint hotels in Europe, Asia, and the US. This lodge is wonderful. It was clean (lots of hot water!!) and a perfect place to stay whilst visiting Cloud Croft. They...More

Thank Sfp S
Response from Lisa T, General Manager at The Lodge Resort and SpaResponded 30 October 2015

Thank you for your positive feedback. It's so nice to hear what guest's love most about The Lodge Resort. We are thrilled. Many thanks, we hope to see you again soon.

Reviewed 25 September 2015

My husband and I stayed for two nights in a room with a queen bed. When we checked into our room, we found that one set of the towels hanging on the towel rack was wet. The attendant at the front desk replaced them promptly...More

Thank Lisa J
Response from Lisa T, General Manager at The Lodge Resort and SpaResponded 30 October 2015

We thank you for taking the time to comment on your stay at The Lodge. Constructive criticism helps us improve. Your comments are being carefully reviewed and acted upon. Many of your guest’s enjoy the windows open to enjoy the cool mountain breeze. Once again,...More

Reviewed 21 September 2015

Check-in process was seamless. Service staff very polite. The outdoor courtyard is stunning and we enjoyed having our morning coffee under the gazebo. Rooms are extremely small and not what we expected for the price. I heard the place is under new ownership so I...More

1  Thank Bob S
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About
Amenities
Top amenities
Free Parking
Restaurant
Pool
Bar/Lounge
Spa
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Banquet Room
Room Service
Business Centre with Internet Access
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Bar/Lounge
Spa
Outdoor pool
Hot Tub
Golf course
Fitness Centre with Gym / Workout Room
Details
Price range
US$129 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$129 - US$149 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (128)
Room & Suite (25)
Dining (5)
Pool & Beach (1)
Family and Play Areas (1)
Questions & Answers
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lovetotraveljb2016
28 November 2016|
AnswerShow all 7 answers
Response from FoxtrotDancer | Reviewed this property |
if you will google the hotel it shows a lot of pictures internally and ex... Foxtrox
0
Votes
MIkerry
14 August 2016|
AnswerShow all 2 answers
Response from Wildbluyonder | Reviewed this property |
Not at all. The A/C is great and there are electrical outlets in more than one place in the room. It is an old hotel of course, built in 1899 but the plumbing and (thank God!) electrical systems are modern. We recharged... More
0
Votes
17 July 2016|
AnswerShow all 2 answers
Response from marypat0823 | Reviewed this property |
We stayed in a king room but it didn't have a view of much of anything except beautiful snow out the window. Really loved this place though. Lots of history and even a ghost. The room was adequate size too.
1
Vote
Room Tips
"Rooms west of the lobby are quiet and away from the dining room."
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"Beautiful setting that lacks the finer amenities it use to have. Returners, prepare to be disappointed."
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"Rooms in winter are COLD. Dress warmly. Don't expect a heated outdoor spa as advertised. It's been..."
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"There is no elevator so if you don't want to climb stairs at 9000 feet, ask for the 1st floor."
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