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Saigon Phu Quoc Resort

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Saigon Phu Quoc Resort
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476 Reviews from our TripAdvisor Community

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Showing 301: English reviews
Vancouver, Canada
Reviewed 22 September 2016 via mobile

My husband and I have spent 4 days at this resort. We upgraded to a lovely bungalow room # 148. It is very private with a small patio and ocean view. The bathroom and main room were spotlessly clean. We received a complimentary 1/2 bottle of red wine and a daily small selection of fresh fruit. The staff are all...

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Helpful?
1Thank Lou F
SaigonPhuQuoc, Giám đốc quan hệ khách hàng at Saigon Phu Quoc Resort, responded to this review

Dear value guest, Thank you very much for your recent stay in Sai Gon Phu Quoc Resort & Spa , and we are very grateful to you and your husband for the your time here. We are proud of your wonderful vacation at our property and having your kind comments about great location, great hotel services, friendly staff, good food....

Reviewed 18 September 2016 via mobile

Three days spent in this resort. Location is good, close to the night market (but don't come there if u expect for the quality food for your meal) , the restaurant opposite the resort is very nice. I like the garden here, very nice flowers with green tree, also the smell is wonderful like welcome come me be back every...

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Thank David-Chicago15
SaigonPhuQuoc, Giám đốc quan hệ khách hàng at Saigon Phu Quoc Resort, responded to this review

Dear Mr David, On behalf of management, we’d like to say thank you very much for your staying in Sai Gon Phu Quoc Resort & Spa this vacation. We appreciate for your kind comments of our lovely view, great location, good services, green plants and nice staffs. However, we also acknowledge your feedback of accommodation in oder to improve our...

Reviewed 2 September 2016 via mobile

We stayed here for 3 nights in a beachfront bungalow for a little bit of a special treat from our regular cheap accom stays. We arrived and were served our welcome drink while we waited for our room to be finished. When we went in, we were greated with old used shampoo satchets on the window sill. The rest of...

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Helpful?
3Thank Shane F
SaigonPhuQuoc, Giám đốc quan hệ khách hàng at Saigon Phu Quoc Resort, responded to this review

Dear Mr FLEMING SHANE PHILIP, On behalf of management, we’re very thankful to you for staying in our resort from August 25 to August 28, 2016. First of all, we do apologize to you for some problems you got that caused much inconvenience to you. Now, we assure that we make good our shortcomings as follows: 1. The GYM &...

Reviewed 23 August 2016 via mobile

Staff very friendly and helpful Good variety breakfast Needs a lot of maintenance the paths having mildew and treacherous when wet. Walking distance to many restaurants, bars and the night market. We were here in the low season so the ocean was very rough and not suitable for swimming. But offers s lovely pool area with a pool bar. Drinks...

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1Thank Debbie T
SaigonPhuQuoc, Giám đốc quan hệ khách hàng at Saigon Phu Quoc Resort, responded to this review

Dear Mr Debbie T, Many thanks for taking the time to share your recent holiday in Saigon Phu Quoc Resort & Spa and stayed with us. We would like to express our deep gratitude to you with kind comments of good location, good breakfast, friendly staff, lovely pool bar and reasonable price for drinking. And then, we also appreciate for...

Christchurch, New Zealand
Reviewed 22 August 2016

We spent ten days at this resort so got to know it pretty well. Staff were really friendly especially if you made a little effort to engage them in conversation. The pool was great and the poolside bar service was excellent. The breakfast selection was huge and we highly rated the pho bo and the omelettes. The occasional lunch by...

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Thank Sue617
SaigonPhuQuoc, Giám đốc quan hệ khách hàng at Saigon Phu Quoc Resort, responded to this review

Dear valued guest, Thank you too much for your longer stay in our resort this holiday. We’re very grateful to you for nice comments: good accommodation, food, pool and helpful staff, that is the motivation to make us improve our hotel better. What’s a pity for your travelling on these months (May to September), so the beach is not good....

Reviewed 14 August 2016 via mobile

This hotel needs to drag itself out of the 70's the decor and the staff. The welcome when arriving is more like being processed for a boarding house. The breakfast staff are more interested in their cell phones and we found them eating their meal behind the counter on the floor instead of attending to the guests. Defiantly not on...

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1Thank 356sydneyp
SaigonPhuQuoc, Giám đốc quan hệ khách hàng at Saigon Phu Quoc Resort, responded to this review

Dear Mr PUREN SYDNEY THOMAS, On behalf of management, thank you very much for your staying in Sai Gon Phu Quoc resort from August 12 to August 16, 2016. We do apologize for problem that caused much inconvenience to you. The restaurant staffs has been warned and re-trained the behavior and the attitude as well as which did not allow...

A TripAdvisor Member
Level Contributor
3 reviews
1 helpful vote
Reviewed 11 August 2016 via mobile

We booked to stay in Phu Quoc for 3 nights of our holiday for a bit of peace after an expected busy time in Saigon. This resort delivered in the way that we wanted to have a relaxing time. They upgraded our room for free on arrival which was a nice touch and also gave us free breakfast. Saigon Phu...

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Thank A TripAdvisor Member
SaigonPhuQuoc, Giám đốc quan hệ khách hàng at Saigon Phu Quoc Resort, responded to this review

Dear valued guest, Thank you so much for your stay at Sai Gon Phu Quoc resort & Spa and take the time to share your experience. It is great to know that you enjoyed your vacation with us. Great location, friendly/helpful staff, good food and accommodation … These are things make guest happy as well as our mission. We’re very...

Reviewed 28 July 2016 via mobile

Booked through Hotel.com for a 3 nights stay in July with friends. All of our rooms were in the same complex facing the ocean, which was priceless. The room was spacious, clean and the king size bed was very comfortable. The only negative was that the cleaning staff put our leftover fruits (banana) in the ashtray (odd because it was...

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Thank Happytravelinto
SaigonPhuQuoc, Giám đốc quan hệ khách hàng at Saigon Phu Quoc Resort, responded to this review

Dear valued guest, It has been a great pleasure to have you, your friends as ours guests and we thanks so much for your group stayed at SAIGON PHUQUOC resort & Spa in July, 2016. Next, we are grateful to you for nice review of great location, comfortable accommodation and good services….and then we do apologise to you for not...

Reviewed 5 June 2016 via mobile

Really enjoyed our time here. Big pool overlooking the ocean, access to a clean beach, good location, and other nice amenities including pool table, ping pong, spa, and tennis courts. Airport pickup shuttle ride was free. Bike rentals are also free. Many restaurants and beers are writhing walking distance. We had a room with a view and loved sitting on...

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Thank Jenn W
SaigonPhuQuoc, Giám đốc quan hệ khách hàng at Saigon Phu Quoc Resort, responded to this review

Dear Ms WATSON WEI-FONG JENNIFER CHOU, Thank you for the great review of Sai Gon Phu Quoc Resort & Spa. We are very much appreciate for your choosing to stay with us from May 24 to May 27, 2016. We are proud of your wonderful vacation at our property and grateful to read your kind comments about great location, great...

Sunshine Coast Qld
Reviewed 23 May 2016

My wife and I were staying at another hotel when we first arrived in Phu Quoc and what a dis-appointment it was and we decided to go for a walk and found the Saigon. I enquired at the counter for accommodation and after explaining our plight to the young lady behind the counter who thankfully previously worked in Brisbane and...

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Thank EasyPleased61
SaigonPhuQuoc, Guest Relations Manager at Saigon Phu Quoc Resort, responded to this review

Dear EasyPleased61, Thank you for the great review of Sai Gon Phu Quoc Resort & Spa. We are very much appreciate for your choosing to stay with us this holiday. We are proud of your wonderful vacation at our property and grateful to read your kind comments about great location, great hotel, services and friendly staff, good food and valued...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Stretching over 4 hectares, on the West Coast, Saigon-Phuquoc resort and spa offers 100 bungalows and villas (comprise bedroom, sofa bed, living room, bar connecting with dining space and kitchen). The property hides under coconut forests and striking colour of flowers. From these balconies, you can enjoy the sunset on the Thai's Gulf. ... more   less 

Additional Information about Saigon Phu Quoc Resort

Address: 62 Tran Hung Dao Beachside Boulevard, Phu Quoc Island, Vietnam
Region: Vietnam > Kien Giang Province > Phu Quoc Island
Price Range: €78 - €169 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Saigon Phu Quoc Resort 4*
Number of rooms: 98
Reservation Options:
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Also Known As:
Saigon Phu Quoc Hotel Phu Quoc Island
Saigon Phu Quoc Island Hotel
Hotel Style:
#7 Luxury Hotel in Phu Quoc Island
#9 Top resorts Hotel in Phu Quoc Island
#10 Spa Hotel in Phu Quoc Island
#13 On the Beach Hotel in Phu Quoc Island
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Questions & Answers

Here's what travellers have asked, with answers from Saigon Phu Quoc Resort staff and other travellers.
11 questions
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Questions? Get answers from Saigon Phu Quoc Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A chamber as close to the sea is obviously more enjoyable.”
 of 5 bubbles Vg40, 4 Feb 2017 | Read review
“Down by the beach”
 of 5 bubbles lgreger, 17 Jan 2017 | Read review
“Room 178 was classed as a garden view room but had a nice sea view.”
 of 5 bubbles Sue617, 22 Aug 2016 | Read review
“Try the bungalows we had one and loved it”
 of 5 bubbles EasyPleased61, 22 May 2016 | Read review
“Away from the noisy main road”
 of 5 bubbles W4886XRmichaelh, 25 Apr 2016 | Read review
5 of 5