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Chen Sea Resort & Spa Phu Quoc

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Chen Sea Resort & Spa Phu Quoc
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930 Reviews from our TripAdvisor Community

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Showing 576: English reviews
Hanoi, Vietnam
Reviewed 23 February 2014

No one realizes how beautiful Phu Quoc is. I didn't expect anything at all, so there was no disappointment whatsoever, for me its all about discovering the place. I've seen lots of photos about the island but to see is to believe. When we arrived at the new airport. I'm so excited to see the place. We were welcomed by...

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2Thank MLORNA
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear MLORNA, I thank you so much, and to be honest I have three reasons to do so. First we feel happy when our Guests enjoy their experiencing of the Chen Sea. This is our life; we all are here with a single aim, to please our Guests and give them a memorable experience. Then it is always a pleasure...

Rheinfelden, Aargau, Switzerland
Reviewed 21 February 2014

The way from the airport to the resort isn't a pleasure and when we finally arrived we were impressed to find such a pearl in the middle of a ecological dessert. A really nice facility situated at the beach. The positive points: In the first place the really service minded, friendly and helpful stuff Spacious rooms with air condition, modern...

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6Thank GerhardCH
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear GerhardCH, Thank you for your Review of our Resort on this Forum. I apologize for the delay in answering but I was just waiting to see if as said to Donald you would withdraw your Review. You were not sure about what to say, your wife didn’t like your Review, so I was just waiting for it. Now after...

London, United Kingdom
Reviewed 18 February 2014

I stayed with my partner for 2 weeks in Jan 2013 and had such a wonderful time. Oliver the manager and his deputy manager were regularly on site and ensured the guests had a wonderful stay. We stayed in a jacuzzi villa and couldn't get enough of the place! The breakfasts made us wake up with a smile, relaxing days...

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Thank Ranjana G
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Ranjana G, What a wonderful review, we thank you so much. We feel so good when our Guests love their experiencing of the Chen Sea. And you did stay a long time as per our average length of stay. Interesting to note that in the past two years this length of stay doubled. And some like you, take their...

Tokyo, Japan
Reviewed 18 February 2014 via mobile

first let me say that our trip to Phu Quoc started in the worst possible way. our departure from tokyo was delayed 12 hours due to strongest snow storm recorded in Japan in the past 20 years, making possible for us to miss our first night at the resort, very upsetting due to the fact that we pre paid for...

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1Thank GMARPHOTO
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear gian m, dear Both, smile… You are very kind with us and we do appreciate your very nice words about us. Indeed it has been havoc for you to reach us, and indeed again, your return was not a smooth affair. After so many abuses by Airlines, I thought that one player of the Tourism Industry could play fair...

London, United Kingdom
Reviewed 14 February 2014

Chen Sea Resort is a unique stay for many reasons, but for us it was their attention to detail and the attentivity of the staff that gives it the winning formula. The bathrooms are stocked with plentiful supplies of towels and spa beauty products, the bedrooms are impeccably serviced including turning down of the beds in the early evening and...

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2Thank Catherine G
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Catherine G, I don’t know how to thank you, as you are so kind with us. It is not that, obviously, you enjoyed your experiencing of the Chen Sea, but you have appreciated certain details. These details also include the improvement of our Employees in term of attitude and overall desire to please. One day a very tough Guest...

Norwich, United Kingdom
Reviewed 12 February 2014

After dashing around Australia and Vietnam for several weeks I ended up here. What a jewel. Peaceful, clean, totally attentive staff and a very safe beach without the crowds! I would recommend this to anybody for a complete chill out. Families are also welcome and it would be a very safe place for young children to enjoy the beach. The...

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Thank J0anna808
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear J0anna808, Thank you so much, you are really nice with us. You enjoyed the Chen Sea and this is what is paramount for us. You are making as well an interesting comment about how suitable the Chen Sea is for young children. When Guests think about safety, security, and hygiene for their children, very often, when in the Resort...

Hong Kong, China
Reviewed 8 February 2014

Chen Sea was a place where we shared a beautiful and relaxing holiday. We went as a family and we enjoyed the atmosphere of the resort and the environment around us. The service was excellent, the cuisine offered a variety of exquisite Vietnamese and Western food. We rented the jacuzzi villa which was really unique that reflected the Vietnamese style...

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Thank Eva P
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Eva P, Thank you for you very nice review, we appreciate and we are glad that you had a great family time. And yes indeed our Jacuzzi Villas are truly Vietnamese as from Hoi An. On a personal note, I hope as well as you said that your Review will be helpful to our readers on this Forum. Sincere...

Shanghai, China
Reviewed 4 February 2014

We stayed at Chen Sea Resort for a week. We had been visiting Phu Quoc island before but that was 15 years ago so we did not know to expect. The island has change a lot but our stay at Chen sea resort is nothing we regret. We had a sea side bungalow with a fantastic view over the ocean....

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3Thank ShanghaiKENT2014
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear ShangaiKENT2014, Another elogious Review from a first time Reviewer. We are glad and we thank you for joining the Forum and share your satisfied experiencing of the Chen Sea. We are happy to have met all your expectations to the point that you wish to return. Needless to say how ready we are to welcome you for another trip...

Long Beach, California
Reviewed 3 February 2014

We were here in the rainy season and even then, the resort and area were beautiful, warm, a lot of sun, the staff lovely and the accommodations outstanding. The restaurant had a nice blend of western and Vietnamese cuisine, and all of it delicious. Lots of seafood and fish on the menu too. The rooms were spacious, each of us...

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Thank PalominoMadera
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear PalominoMadera, Thanks a lot for this great Review, for sure you sound like having enjoyed your experiencing of the Chen Sea. A special thanks as well for your comments on our Restaurant: “A nice blend of of Western and Vietnamese cuisine”. This is what our Guests asked for and this is what we do. On the top of it...

Ho Chi Minh City, Vietnam
Reviewed 27 January 2014

Excellent view with good taste of vietnamese and western food. I stayed there on sea side bungalow. The food items were excellent along with top class service extended by hotel staff. They even organised a dinner table on the occassion of my wife birthday.

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Thank Ankur07_11
Olivier P P, General Manager at Chen Sea Resort & Spa Phu Quoc, responded to this review

Dear Ankur07_11, Thank you so much for your Review. We are very happy with it as we welcome many Guests (and of course Repeaters) from mainland but they do not post a Review. So really we appreciate that you did it. Then the most important point is that you did enjoy your experiencing of the Chen Sea and this is...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Chen Sea Resort & Spa Phu Quoc, a 4* hotel, with its only 36 Villas offers to its guests a secluded and private location surrounded by the jungle and overlooking the Gulf of Thailand. The clients will enjoy the private beach and the water activities such Beach Volley, Kayaking, Snorkeling, Sailing, Windsurfing. The resort offers as well a tennis court, cooking class, bikes and Tours/Excursions. If you just want to lay down, you will find many sunlounge at the beach, in the garden and at the infinity pool's deck. For a total relaxation, you can pamper yourself at the Chen Sea SPA. The restaurant serves a mediterranean cusine and Vietnamese specialities.The chef and his team can also tailor a special menu according to individual requests. The Chen Sea Resort & Spa is also perfect for honeymooners and to organize your wedding at the beach. ... more   less 

Additional Information about Chen Sea Resort & Spa Phu Quoc

Address: Bai Xep, Ong Lang | Cua Duong, Phu Quoc Island, Phu Quoc Island, Vietnam (Formerly Chenla Resort & Spa)
Region: Vietnam > Kien Giang Province > Phu Quoc Island
Price Range: €208 - €564 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Chen Sea Resort & Spa Phu Quoc 4*
Number of rooms: 36
Reservation Options:
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Also Known As:
Chen Sea Resort And Spa
Chen Sea Hotel Phu Quoc Island
Hotel Style:
#3 Top resorts Hotel in Phu Quoc Island
#3 Luxury Hotel in Phu Quoc Island
#4 Spa Hotel in Phu Quoc Island
#5 On the Beach Hotel in Phu Quoc Island
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Questions & Answers

Here's what travellers have asked, with answers from Chen Sea Resort & Spa Phu Quoc staff and other travellers.
10 questions
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Tokyo, Japan
over a year ago
Dallas
10 days ago
London, United Kingdom
8 months ago

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Questions? Get answers from Chen Sea Resort & Spa Phu Quoc staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Direct sea view rooms - starting number 100 , the higher the number e.g 106 the better.”
 of 5 bubbles TerryD08, 25 Feb 2017 | Read review
“hard to make a choice - Jacuzzi rooms are spacious & beautiful, but beachfront rooms has got a stunning view and a bath tub on the patio!”
 of 5 bubbles helener653, 31 Jan 2017 | Read review
“we preferred the smaller rooms with sunken outside mosaic bath's 10 m from the sea”
 of 5 bubbles zarithav, 29 Jan 2017 | Read review
“Each of the rooms I saw were lovely!”
 of 5 bubbles VermontTravelerZ, 22 Jan 2017 | Read review
“We stayed in 110 Villa which was right on the beach. The Villa's in the 400's have private pools and are two story.”
  • On the deck of our Villa
 of 5 bubbles robyng284, 19 Jan 2017 | Read review
5 of 5