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NH Cape Town The Lord Charles

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1 room 2 adults 0 children
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NH Cape Town The Lord Charles
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234 Reviews from our TripAdvisor Community

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Showing 210: English reviews
Penarth, United Kingdom
Reviewed 2 days ago NEWvia mobile

This is a nice hotel, but is let down by minor things , the pool area is good but small and there never seemed to be any towels available for the beds . Our room was large but the bedside lamps didn't have bulbs and the balcony doors had a draft through them that actually moved the curtains !! Our...

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Thank mog120
County Dublin, Ireland
Reviewed 3 days ago NEW

Room excellent, two adequate sized pools, small well equipped gym, good hairdressers and beauty salon. tennis courts and pleasant grounds. Excellent formal restaurant and breakfast buffet, dinner buffet OK. Perfect position near motorway but not noisy, Shopping mall, many restaurants, golf courses and beach either a few minutes walk or by car,

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Thank r0gerdublin
Cape Town, Western Cape, South Africa
Reviewed 4 days ago NEW

Once again we had a fantastic time at this hotel . If i had to complain it was when i was told that there was no swimming pool towels because the laundry was closed.The Manager on duty arranged some towels after i complained. The Rooms were good , the food was good ,the service received from Annaline at breakfast time...

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Thank 073GaryRoss
Reviewed 4 days ago NEWvia mobile

Great site and location; friendly, helpful staff; food excellent: lots of variety and well cooked, not just boring international stuff! Two pools and bar service at one of them. Spacious room, clean and modern. We loved our stay.

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Thank Jenny F
lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Jenny I am absolutely thrilled to read your great review on your most recent visit to NH Cape Town The Lord Charles Hotel. Thank you for your mentions of our great location, helpful and friendly staff, excellent food and good facilities, we really appreciate it. We look forward to welcome you back to our hotel in the not so...

Reviewed 4 days ago NEW

The front desk staff & duty manager were friendly & helpful. The breakfast venue front of house staff were just as helpful & friendly & the breakfast was truly worthwhile. However this is where the happiness ends. All the waitresses were miserable & one I asked said it's because she's "tired", save for a lovely waitress named Patience. Now before...

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1Thank T A
lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Guest We really appreciate your feedback and thank you so much for taking your valuable time to share your concerns with us regarding you most recent visit. This is by no means the NH Cape Town The Lord Charles Hotel standard. As a valued guest, I sincerely apologise for the inconvenience caused. Your concerns has been taken in account...

Soweto, South Africa
Reviewed 1 week ago

Upon arrival to the reception area you will love the look and feel of the hotel. Then it gets dim. Its a long walk to most of the rooms as the passages are quite long. Surprisingly, room service was very efficient. The rooms are clean but they need the same makeover the lobby had. Breakfast was great and the pool...

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Thank Lady L
lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Lady L Thank you very much for taking the time give us you feedback and concerns regarding your most recent visit to our establishment. I am happy to hear that you enjoyed our breakfast and clean rooms. Thank you for also mentioning how beautiful our refurbished lobby looks. We look forward to welcome you back in the near future...

Geneva
Reviewed 1 week ago

This is my second stay at Lord Charles. I enjoyed my first stay, but since it is a quite big hotel you have to be aware that it also hosts tour groups: my neighbourhood rooms were quite noisy this time,

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Thank bernardatc
lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Bernard Thank you very much for taking the time to give us feedback on your most recent visit to our hotel. I am very sorry to read that you had a disturbance during your stay. We have necessary procedures in place regarding group check ins and assure you of our best intention always. We hope to see you at...

Sittard, The Netherlands
Reviewed 1 week ago

Third time in the Lord Charles and we will come back for sure! Good location, few minutes from the wineries, few minutes from the beach and half an hour from Cape Town. Luxury hotel, good breakfast and excellent staff

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Thank Paul-Sittard
lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Paul Thank you for taking the time to review your most recent visit to NH Cape Town The Lord Charles Hotel. Thank you for also mentioning some of our great qualities such as our location, good breakfast and excellent staff. We always strive to go above and beyond to make each stay perfect. We certainly look forward to welcome...

Reviewed 1 week ago via mobile

My wife and I enjoyed our weekend stay at the Lord Charles - a regular for the past 18 years! The reception is always friendly with a hearty buffet breakfast. We had a lovely front facing room on the first floor providing scenic views. We'll certainly be back!

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Thank Henry U
lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Henry I am absolutely thrilled to read your positive comments. Thank you for always choosing NH Cape Town The Lord Charles Hotel. Thank you for you for mentioning how friendly our staff were, our great breakfast buffet and amazing scenic views from our front facing rooms. We look forward to welcome you back in the near future to enjoy...

Reviewed 2 weeks ago via mobile

The staff are very professional and friendly. I would certainly recommend staying at the NH Lord Charles. I stayed in one of the refurbished rooms which I think were tastefully decorated. I could not fault the hotel. It is very well located if you are doing day trips in the wine lands or taking a drive up the spectacular coastal...

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1Thank Frank B
lordcharles9, General Manager at NH Cape Town The Lord Charles, responded to this review

Dear Frank I am thrilled to read your positive feedback regarding your most recent visit to our hotel. Thank you for mentioning some of our best qualities such as our newly refurbished standard rooms, our great location, our friendly and professional staff. We strive to go above and beyond to make each guest feel at home. We look forward to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
NH Cape Town The Lord Charles hotel in Cape Town is nestled between the wine country of the Cape, the Helderberg Mountains and False Bay and the Atlantic Ocean. ... more   less 

Additional Information about NH Cape Town The Lord Charles

Address: Corner of Main Road (M9) & Broadway Boulevard (R44), Somerset West 7130, South Africa
Region: South Africa > Western Cape > Cape Town > Somerset West
Price Range: €98 - €161 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Cape Town The Lord Charles 4*
Number of rooms: 198
Reservation Options:
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Also Known As:
Nh The Lord Charles Hotel Somerset West
NH Cape Town The Lord Charles Somerset West, South Africa
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Questions & Answers

Here's what travellers have asked, with answers from NH Cape Town The Lord Charles staff and other travellers.
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Questions? Get answers from NH Cape Town The Lord Charles staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We have stayed ia few different rooms. Room choice is personal. We have found no particular disadvantages .”
 of 5 bubbles r0gerdublin, 18 Jan 2017 | Read review
“Request a superior ground floor room”
 of 5 bubbles Palmeat, 4 Jan 2017 | Read review
“the rooms overlooking the pond and gazebo also offer a great view of the mountain range”
 of 5 bubbles cpirello, 26 Dec 2016 | Read review
“To avoid the long uphill walk to your bedroom (perhaps with stairs added), ask for a ground-level room - though this may cost extra.”
 of 5 bubbles 478JayH, 15 Dec 2016 | Read review
“I stayed in the spacious family room and would highly recommend it”
 of 5 bubbles andycamphausen, 30 Nov 2016 | Read review
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