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Protea Hotel by Marriott Franschhoek

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Protea Hotel by Marriott Franschhoek
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334 Reviews from our TripAdvisor Community

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Showing 309: English reviews
Reviewed 2 days ago NEWvia mobile

It's a great venue if you want to do a wine tour in this region...Does what it says on the tin..I want to add very friendly and helpful staff!..If you want boutique and expensive , go elsewhere but if you want a clean , centrally located hotel, this is perfect!

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Helpful?
Thank RIAAN D
East London, South Africa
Reviewed 6 days ago NEWvia mobile

Beautiful hotel in a serene setting. Recommended for a short stay in Franschoek. Good service and polite staff. No complaints about breakfast either. The lovely court yard would be excellent for a wedding. Spacious rooms and large bathroom and shower.

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Helpful?
Thank judynaicker
JRJennyJR, Guest Relations Manager at Protea Hotel by Marriott Franschhoek, responded to this review

Dear judynaicker Thank you for sharing your experience at the Protea Hotel Franschhoek through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to...

Dublin, Ireland
Reviewed 6 days ago NEWvia mobile

Loved it. Great location. Beautiful view of mountains. Friendly helpful staff. Clean spacious rooms. Great pool. Secure safe parking. Average / poor wifi. Waking distance of everything in town. Within walking distance of some wine farms (leopards leap etc.). Bike rental across the road. No gym which was disappointing (if it had gym it would get 5star imo).

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Helpful?
Thank BerEng82
JRJennyJR, Guest Relations Manager at Protea Hotel by Marriott Franschhoek, responded to this review

Dear BerEng82 Thank you very much for your taking the time to rate and review your stay with us. We appreciated your wonderful review and are delighted to hear that you enjoyed your stay with us. Once again Thank you for sharing your experience and we hope you choose to stay with us again whenever your travels brings you back...

Leicester, United Kingdom
Reviewed 1 week ago NEWvia mobile

Very clean and comfortable rooms set around the swimming pool. Perfect location for the wine tram. Staff all friendly and helpful. Breakfast choice is brilliant. Just a note ask for an upstairs room if you don't want to be woken by people coming in late above you. Free parking, but car park not locked to make it secure. Would stay...

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Helpful?
Thank bernvines
JRJennyJR, Guest Relations Manager at Protea Hotel by Marriott Franschhoek, responded to this review

Dear bernvines Thank you very much for taking the time to review your recent stay with us, your wonderful review is much appreciated. We Hope to welcome you back in the Future! Kind Regards Victoria Boonzaaier

Leamington Spa, United Kingdom
Reviewed 1 week ago via mobile

We had a great four days here. Friendly staff and the rooms and pool We're fantastic. I would encourage the staff to serve by the pool. Would be a great service to check on the guests need more. The few meals we had were great and this was such a great stay. I really enjoyed this hotel and was very...

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Helpful?
Thank Anthony Y
JRJennyJR, Guest Relations Manager at Protea Hotel by Marriott Franschhoek, responded to this review

Dear Anthony Y Thank you for taking the time to complete the Guest Satisfaction Survey, we are delighted to hear that you have enjoyed your stay with us as we strive to maintain the highest standards in service, your valued feedback will most definitely help improve our services and also motivate our staff to continue to inspire and motivate them...

Stockholm, Sweden
Reviewed 1 week ago via mobile

This hotel will provide you with a good nights sleep and the amenities you need for a night or two, but not more than that. The reception staff was friendly and helpful. Otherwise, this hotel is only average in standard and if I got to choose again I would try to find a nice and charming boutique hotel in the...

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Helpful?
Thank Anna T
JRJennyJR, Guest Relations Manager at Protea Hotel by Marriott Franschhoek, responded to this review

Dear Anna T Thank you for taking the time to share your recent experience at the Protea Hotel Franschhoek with us. Every process put in place is aimed at providing you with an unforgettable hotel experience. From your recent feedback, I am disappointed to learn that we fell short of your expectations. We strive to maintain the highest standards, not...

Johannesburg, South Africa
Reviewed 2 weeks ago

We enjoyed everything about this beautiful little hotel in Franschhoek. It is well situated with a short walk along the main street to the many restaurants, the shopping precinct and the Wine Tram. We paid a bit extra and booked a deluxe room which was very comfortable, spacious, clean and well-appointed with a lovely bathroom, separate glass shower and excellent...

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Helpful?
1Thank Linda N
JRJennyJR, Guest Relations Manager at Protea Hotel by Marriott Franschhoek, responded to this review

Dear Linda N Thank you for sharing your experience at the Protea Hotel Franschhoek through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue...

Pretoria, South Africa
Reviewed 2 weeks ago

Nice location, good food, our room was nice and clean, The hotel is located in the main street, a walking distance to restaurants, boutiques and there is nice wine estates nearby. We have enjoyed our stay.

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Helpful?
Thank paulinarakgotho
JRJennyJR, Guest Relations Manager at Protea Hotel by Marriott Franschhoek, responded to this review

Dear paulinaragotho Thank you very much for taking the time to review your recent stay with us. We are delighted to hear that you have enjoyed your stay. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon! Kind Regards Victoria Boonzaaier

Reviewed 2 weeks ago via mobile

Walking distance from the main tourist area (a stone's throw away), the Protea Hotel is excellent for spending some time in beautiful Franschhoek. The 4 star hotel is built around a courtyard, containing terraces, a lawn and swimming pool. The hotel has a view on the mountain. The rooms are comfortable and clean. Air-conditioning available. Bar fridge in room. (We...

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Helpful?
Thank Christel V
JRJennyJR, Guest Relations Manager at Protea Hotel by Marriott Franschhoek, responded to this review

Dear Christel V Thank you very much for taking the time to review your recent stay with us at Protea Hotel Franschhoek. It was a pleasure having you here as our guest and as a VALUED CUSTOMER, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great...

Prestbury, United Kingdom
Reviewed 2 weeks ago

Good value for money, nice big room, good parking, nice breakfast and staff, great location for walking into the town, has a swimming pool which is nice for when hot and is quiet despite being on main road

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Helpful?
Thank Barley2015
JRJennyJR, Guest Relations Manager at Protea Hotel by Marriott Franschhoek, responded to this review

Dear Barley2015 Thank you very much for your wonderful review, we will most definitely pass on this positive feedback to our TEAM to continue to inspire and motivate them to deliver exceptional customer service. Thank you and we hope to welcome you back to Franschhoek.! Kind Regards Victoria Boonzaaier

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The 4-Star Protea Hotel Franschhoek, which overlooks the majestic mountains and vineyards of the historic village of Franschhoek, some 80 km east of Cape Town, prides itself on its charming ambiance, gracious style and attentive service. Indeed, if you are seeking a hotel which exudes tranquility and beauty, look no further than the Protea Hotel Franschhoek. With so much to do in this quaint town, Protea Hotel Franschhoek provides the perfect base for your holiday. With a renowned restaurant, conference facilities, luxury accommodation, a sparkling swimming pool and, being in the heart of wine country, a well-stocked vinotique; coming home is always a pleasure. Take advantage of our convenient location and explore Franschhoek's wide array of culinary establishments, art galleries, cheese factories and some 25 world famous wine estates. Franschhoek is one of South Africa's leading culinary and wine-tasting destinations. Various outdoor activities, such as horse-riding, golf, backpacking and trout-fishing, can also be arranged. The luxurious accommodation offered by the 4-Star Protea Hotel Franschhoek is a welcoming retreat at the end of a long day spent exploring this splendid town. ... more   less 

Additional Information about Protea Hotel by Marriott Franschhoek

Address: 33 Huguenot Road, Franschhoek 7690, South Africa
Region: South Africa > Western Cape > Franschhoek
Price Range: €94 - €187 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Protea Hotel by Marriott Franschhoek 4*
Number of rooms: 30
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Expedia, Agoda and Travelocity so you can book your Protea Hotel by Marriott Franschhoek reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Best Value Hotel in Franschhoek
#3 Business Hotel in Franschhoek
#8 Luxury Hotel in Franschhoek
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Franschhoek staff and other travellers.
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Questions? Get answers from Protea Hotel by Marriott Franschhoek staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms have a good location”
 of 5 bubbles lindan678, 9 Jan 2017 | Read review
“rooms are near the pool.”
 of 5 bubbles paulinarakgotho, 8 Jan 2017 | Read review
“Avoid road frontage unless double glazing is part of the hotels planned upgrade.”
 of 5 bubbles TnTdurbs, 9 Dec 2016 | Read review
“Best to request a room away from the street.”
 of 5 bubbles MarianKreviews, 29 Nov 2016 | Read review
“Rooms around the pool and courtyard would be quieter from traffic noise.”
 of 5 bubbles LoisLane1949, 23 Oct 2016 | Read review
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