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379 Route 17, Wood Ridge, NJ 07075
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About

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At Element Hotels you can stay relaxed and refreshed while away from home. Element ensures that you have everything you need to stay balanced and true to your values- Whether you are stopping by for a few days or settling in for a few weeks.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Non-smoking hotel
Wifi
Breakfast available
Laundry service
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Seating area
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Non-smoking rooms
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18Reviews0Q+A2Room tips
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Bob L wrote a review May 2022
Chiang Mai, Thailand14 contributions11 helpful votes
Good location & very well managed property. Had the pleasure of meeting GM (MIKE) & engaging many of the front line staff during two visits. Great spirit to serve the guest instilled across all touchpoints; Reception, Breakfast, Housekeeping, etc. Nice room product, spacious, functional & comfortable. Well suited to both business & leisure travellers. Standout associates were Danielle & Kevin & one other female (reception) & Matt & male & female (breakfast). Well done to all & would not hestitate to return. Hotel also has an amazing night club/restaurant on the top floor & excellent fitness room.
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Date of stay: May 2022Trip type: Travelled with friends
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Erica68 wrote a review Nov 2021
Hicksville, New York40 contributions52 helpful votes
+1
Hotel's Favourite
The hotel and room were BEAUTIFUL...so, fresh and new. We stayed in room 317, which was right in front of the elevator so it was very noisy at first. BUT, it quieted down around 11pm AND the room has a white noise machine, which we used! There was a Wendy's right next door and close to lots of shopping and places to eat. We were able to stream Netflix right on the TV with our log in (took forever to figure out how to log out: HELP-->SETTINGS-->LOG OUT) You need your room key to go up the elevator or use the gym. The front desk was service with a smile...they were so friendly and helpful! The Bathroom: It was lovely. I had read all the reviews about it taking 20 minutes for the hot water to finally arrive in the shower so I was mentally prepared. WE HAD NO PROBLEM. It came up in the same amount of time a normal hotel or home takes. I'm unsure what kind of water they have in the hotel but it was impossible to wash my brought-from-home soap from my body. My body felt slippery and I finally gave up and hoped I got enough off. The floor of the shower got SO SLIPPERY when I was washing and there is nothing to grab on to except the one handle on the door...but that becomes unusable the second you touch it with soap on your hands. So, there I was having just washing one foot and I put it down and went sliding...grabbed onto the door handle and almost went sliding off that. I couldn't pick up my other foot to wash it because I was afraid I would completely fall over. They need to supply a rubber matte. If I stay there again, I will lay a towel down on the floor so I don't have the same problem. The breakfast was definitely better than most "free with room" breakfasts at hotels. They served pancakes, frittatas, scones, muffins, slices of cake, coffee, tea, bagels, cereal and all kinds of juices. There were other things too but I can't remember it all. Other than the frittatas there was no other protein...they said that on the weekdays they make eggs to order. We stayed on a weekend and I didn't eat the frittata because it had cream in it. I asked if they had peanut butter...they didn't but they did have almond butter. They opened up a new one to accommodate me which I thought was really nice of them! Other than the shower being slippery, it was an EXCELLENT stay and I would stay here again!
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Date of stay: November 2021
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Room Tip: Don't choose the upper floors or a room by the elevator if you want quiet.
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MG25 wrote a review Apr 2022
1 contribution
i stayed there in and our for almost 3 months. Manager Jesse is the worst, His costumer service is by far the most disgusting displace of human interaction with any costumer I've seen. after not getting anywhere with him I tried speaking to GM Mike with no response what's so ever ( so much for caring for the costumer) . I don't understand how Marriott allow people like this to run there brand. I am a gold member and there nasty attitude and lies have made me reconsider moving to Hilton for good. Don't expect room service, they never answer the phones, parking is the worst. i arrived after hours to catch the front desk girl sleeping on the couch and gave us attitude because she to get up and open the door and told us to use our key next time. Manager got loud with husband that put his hand right on his face as other guest walked in ... I wish i was the management company and will fire them all . Marriott deserves better is because people like that that the brand suffers.
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Date of stay: February 2022
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Michael C wrote a review Feb 2022
4 contributions
The stay overall was pleasant with the exception of the manager Michael Boyle. We arrived late at night and went straight to the room and put our kids to sleep. It wasnt until a few hours later that we realized the heat was not working, this was mid January. The next morning we requested that the heat be fixed or that we switch rooms. We were told that we would be accomodated and were given a credit of 1000 points for our inconvenience. We brought the kids down to swim at the indoor pool. (As a side I called the hotel in advance to ask if there were any changes in the hotel rules due to covid and was assured that there was not, only to be tols pool resrevations could accomodate a maximum of 12 people for half hour reservations.) We settled by the pool and the kids jumped straight in. We noticed right away that there was no heat in the pool area (although the pool itself was warm). We asked for the heat to be turned on and waited. We went to ask again and the receptionist went into a side room to speak with a manager. He came out and said the manger asked that we exit the pool area in order for him to turn on the heat. At this point we had no where to go, our room had no heat and the hotel lobby was cold and my kids were still swimming. I told the receptionist that that wasn't possible and asked to speak with the manager. The manager stepped out with an N95 mask on his face and explained to me that he was unable to come in to turn on the heat until we exited the pool are because of Covid. As mentioned the hotel policy was a 12 person occupancy at the pool, not to mention we were just a few people in the entire pool are. I mentioned to him that that was rediculous for said reasons. I explained tohim that the warmest place my children have been since we arrived at the hotel was in the pool and we have no where to go. To which he responded, "So you care about the health of you and your family but not me and my life?" Upon questioning him he proceeding to threaten me saying, "This is my building and I can make this a lot easier by asking you to leave." I told him he'd get in a lot of trouble if he did that. I returned to the pool now calling Marriott to complain. Back in the pool area I realized that there was a tiny vestiblue are that led to an exit that wa about 4 feet by 5 feet with heat blasting. I took my kids out of the pool into this area and went to inform that manager that we left the pool are and he can come turn on the heat. After a few minutes that manager came with another staff member into the pool area. They stepped into a maintenence room and closed the door behind them. So we were forced to leave the are so they can walk through the pool are for 15 seconds and enter another room all together. We waited in the 80 degree vestibule for 25 minutes and did not receive any updates. Mike Boyle was still in the maintenence room with the door shut. At this point the kids were sweating so we decided to exit the small area through the pool area to the lobby. (Turned out the heat was actually broken, but of course, no one informed us that that was the issue, we saw the maintence truck in the parking lot).We wanted to return the the room to change and have lunch, however the room was still way too cold, and our new room was not ready yet. A different manager offered us a temprory room where we can go to, which was nice of her, but then again we had nowhere to go. As we were leaving for the day we saw a room being prepared and asked about and were told it was for us and assured that we were getting a room on the same floor so we can easily move our stuff. After a long day we came back to the hotel about 7pm to learn that we still did not have a room ready for us. After complaining to the receptionist she gave us a room. We began moving our stuff but upon entering we realized that there was only one bed and no couch bed. She must have switched the room 3 times each time to a room that was not suitable. Of course, we were in touch with Marriott this whole time. The represenative was very helpful,laughing the the 1000 point credit she went ahead and credited 40,000 points to our account because "no one should have to go through this" and told us we'd get a refund for our stay. After running around the hotel from room to room we finally asked the Marriott rep to allow us to use the highest tier room, since apparently there were no other rooms. She phoned the hotel, where she had to ask Mike Boyle for the final OK, which of course he did not give. Finally they gave us the exact room on a different floor. The hotel refunded us for just one night of the stay. Mike, you have a terrible habit of using Covid as an excuse coupled with a terrible attitude problem. Continue to manager your hotel this way and you won't get far.
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Date of stay: January 2022
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Mafisch wrote a review Jan 2022
1 contribution
This was our second stay at this hotel; the first was over Christmas so things were pretty slow. and it was fine in general. However, after our second stay this weekend, we will not be back. First, the good - the staff is very welcoming and have been trained well. The two stars I have awarded are for them. The lighting in the rooms and common areas is good, as is security (you have to scan your keycard to access your floor). Decor is modern and rooms both times were clean. Now the meh - the breakfast pastries and options are not good (bagels are horrible, how is that even possible in New Jersey?) pastries are dry and seem a bit stale although they claim they are freshly baked. There are some made to order breakfast options available but when you just want to grab something quick, bring your own or go elsewhere. Showers in both rooms leaked all over the floor so I think this is a design flaw. Snack area is extremely lacking - all off-brand veggie / organic stuff that tastes like cardboard, If you want Peanut M&Ms or Doritos, bring your own. But none of these things are dealbreakers. The thing that will keep us from returning is the parking situation. There is a very popular nightclub on the roof and all the parking spaces fill up with valets parking nightclubbers' cars in the parking lot (although they claim they don't do this, we witnessed this firsthand). Both nights we were fortunate to get a parking place far from the door on the other side of the building only because the valet happened to be pulling a car out. This was around 10 pm. So if you are staying at the hotel, park for the night early and don't leave; otherwise, you may end up parking at Wendy's and walking from there. Not a great situation in inclement weather or if you have bags. It is honestly inexcusable that paying guests in the hotel should have to scrounge for parking space. They need to figure out. In the meantime, we will go elsewhere.
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Date of stay: January 2022
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Win wrote a review Dec 2021
21 contributions9 helpful votes
I have checking the Element New York Wood-Ridge on December 3rd with my family. I have serious issues to complaint about our safety, and our health concerning our stays at this hotel. We got room number 503, after we got back from dinner, our room is filled with weed smell, especially bathroom that we cannot use it at all. We noticed front deck of the smell, but turned out she treated us badly like we were so overreacted. I walk to talk to them, they told us to wait at the room. I asked to have someone visit my room to check the smell, my 2 kids , 6 and 8 years old spent 1 hour waiting for someone to check the smell. Finally my wife and my 2 kids got headache, since she is really sensitive to these smell, she can’t breath easily so she called front desk and they said they were sold out and cannot find any room. So we insist to walk down to ask for a room, and prepare to move out. The guards checked the room and noticed and confirm the smell of weed. We finally got new room at 10.30 PM, but we were so tired moving our stuffs and of course still worried about our kids health problems coz smoking during pandemic in our room is seriously not acceptable. Without any help from staff made it even worse, noone really care to help, except the guards who can’t do nothing. No apologize, or actually only a nice smile and sorry will help a lot. Other hotel might offer to help us move our stuff, but your staff told us if we not move out all stuff back to lobby, we cannot get new card to new room. My wife even need to beg for new room for our kids in the middle of the night. We noticed that you actually got rooms, but why keep us wait in weed smoke area for 1 hour with 2 kids. Why denied to help us, we only ask for any kind of room that safe. And the new room is accessible room that I never made a reservation and I have to stay in that room for 5nights without TV yes it broken and no one fix it I have to stay in this room until I check out because they say no normal room all sold out.
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Date of stay: December 2021Trip type: Travelled with family
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Lyle K wrote a review Dec 2021
Ft lauder16 contributions3 helpful votes
I just stayed at the Element visiting family in Nrw Jersey. Pleasantly surprised. First time at an Element. Room was very comfortable. Beautiful lobby. Very pleasant employees. Only thing was the blinds. Light came pouring in to the room. I think black out curtains won’t be a nice addition.
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Date of stay: December 2021Trip type: Travelled with family
1 Helpful vote
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Albyfli wrote a review Oct 2021
Bartlesville, Oklahoma471 contributions165 helpful votes
Stayed for a few nights, checking in was easy, however having a person in the room you were given, makes for another trip to the desk for a different room. The room was clean, yet very sparse as they have gone to a euro design. Can’t say i like that. When IN Europe fine, anyway, the main entrance is NOT facing the highway, nor does that entrance have any cover to it so when it is raining, it’s all on you. The staff is very nice & accommodating. The breakfast was okay, i heard it was the bomb, however, having worked the restaurant biz, i can say…not so much. The pantry or area for snacks was lacking. The wifi was good, the A/C did not run on constant, it would cycle. Meaning, less sleep for me anyway. Over all, i ‘d say it is okay for a few nights. Future stays? Well, I’ll look around next time.
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Date of stay: October 2021Trip type: Travelled on business
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AnExperiencedTraveler wrote a review Oct 2021
Long Island. NY105 contributions59 helpful votes
+1
What a surprise this hotel was. Unassuming from Route 17, after pulling into the entrance in the rear, was surprIsed at how nice it was. Check in was fast, efficient and the clerk gave me the low down on the hotel. The room was modern with a microwave, sink, coffee maker and dishes. Bathroom good size and I loved the shower control on the opposite wall from the showerhead. There is a hot breakfast included and a rooftop bar and restaurant with a great view of the NYC skyline. Our bartenders, Jaime and Claire were terrific. The only reason I didn’t give it five stars is the tv didn’t work- the only way to get it in was pulling it out from the wall and unplugging and plugging it back in. I called down at 11:30 and rye front desk told me they’d note it and did not, and it took a long time for the hot water to come up in the shower. The hotel opened in April and the roof top bar in August.
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Date of stay: October 2021Trip type: Travelled on business
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Indy wrote a review Oct 2021
5 contributions2 helpful votes
Nice new hotel with a great rooftop bar/restaurant. Easy to drive to and free onsite parking. Breakfast was great with hot options and espresso machine. Would definitely return. Beds were comfortable and room was spacious. View of Manhattan skyline was Amazing!
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Date of stay: October 2021Trip type: Travelled as a couple
1 Helpful vote
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PRICE RANGE
US$217 - US$285 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew JerseyWood Ridge
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Frequently Asked Questions about Element New York Wood-Ridge
Which popular attractions are close to Element New York Wood-Ridge?
Nearby attractions include The Arnault/Bianchi House (1.0 km) and Transformation Life Church (0.8 km).
What are some of the property amenities at Element New York Wood-Ridge?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
What food & drink options are available at Element New York Wood-Ridge?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Element New York Wood-Ridge?
Yes, free parking is available to guests.
What are some restaurants close to Element New York Wood-Ridge?
Conveniently located restaurants include Justin's Ristorante ll, Mills Bakery, and IHOP - Hasbrouck Heights.
Are there opportunities to exercise at Element New York Wood-Ridge?
Yes, guests have access to a fitness centre during their stay.
Are pets allowed at Element New York Wood-Ridge?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Element New York Wood-Ridge?
Many travellers enjoy visiting Gethsemane Cemetery (3.0 km).