I’m so confused by the good reviews…. No blankets, just a sheet and the top bedspread that nobody should be sleeping under… by the time I realized, there was nobody to request anything from! The “sofa bed” was this weird retro vinyl thing with food inside it. There was fried chicken on the floor next to the nightstand!
The apartment was very clean although outdated. They do seem to be trying to make improvements piecemeal so that's a plus. The staff is very friendly and helpful. Rates could be a little fairer when you consider the quality and location but the family was satisfied that we were able to find accommodations on short notice.
Upon check out at this hotel, the clerk never asked, “How was everything?” And, I knew why he didn’t …because it was a mess. First, you have to leave a $20.00 cash deposit for the key of which you get back upon check out. So, if you don’t have cash there’s an ATM machine with a surcharge in the tiny area that serves a lobby/front desk. The room was not worth what we paid ($130.00). The door had no chain for extra security. There was a coffee machine with no coffee provided. The clothes closet was a stand alone, brought separately and placed in the room with no hangers. The window air conditioner was coming apart even though it was operable. The window blinds had seven or eight slats missing from the bottom which meant the entire window was not covered. I put towels and clothes in the window to prevent being exposed. At night, going to the bathroom, I almost slipped on the tiled portion of the floor because it was wet. It rained that night causing the ceiling to drip in four places. I put down towels to soak up the excess water. The bathroom was tiny, and my son’s head (he’s 6’1”) touched the top of the ceiling while he was in the shower. Gnats were coming from the bathroom vent, so we had to make sure the bathroom door was closed. Gnats managed to make their way in the room anyway. Also, the shower hardware is rusted. The artificial plant in the room was not even afforded a nice pot, just the plastic cheap ones that come with the plants when purchased. Even the artificial plants around the pool are in plastic garbage cans instead of decorative pots. These are small changes that can be made that would make a big difference. The pool was decent with warm water, but it is the only redeeming quality of the hotel. I want others to beware of hotels such as this that boasts great reviews (a reviewer from north Jersey gave it such rave reviews that upon entering I thought I was at the wrong place) that don’t truly represent the actual hotel. This hotel needs refurbishing. Even if you’re staying only one night to rest and move on, do not stay here. You deserve better, even if it’s only for one night.…
The person at the desk was friendly , the location to the boardwalk is perfect , the pool was clean and fun , the hot tub was great ! The air conditioner worked very well in the room A , the worst fi wAs perfect
Had a wonderful stay in wildwood for a 1st time. Riviera staff was very efficient and friendly. It was clean and convenient to the beach and resturants. Even the street outside our balcony was kept extremely clean. Pool was a decent size and the maintenance man was friendly and seemed to stay busy doing many things to enhance our stay. Very reasonable price.