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This was my first stay at this hotel. I was initially happy after dealing with a very friendly and helpful desk clerk. Our room (a king jr. suite) was very clean and confortable. The shower worked very well as did the air conditioner. However, we...More
We lost electricity and no hotels nears us had any vacancies. Also, we have a dog that we needed to find a hotel that was pet friendly. We Finally found Holiday Inn about 10 miles from us in NJ.
We are very satisfied with the...More
Response from Sara W, General Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ TnpkResponded 19 March 2018
Thank you so much! We are absolutely thrilled that you enjoyed everything about your stay from our award-winning accommodations and amenities to the fantastic staff and the delicious complimentary breakfast we offer. We greatly appreciate your review, and we hope to see you...More
When we arrived, we waited for a while to be taken care of. The two men at the counter where doing their own thing. We went to the first room given and it smell horrible as if the carpet had been left wet. Got another...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ TnpkResponded 3 weeks ago
Thank you for staying with us and taking the time to express your thoughts and concerns. I am sorry to learn about the inadequate conditions of your room and the unsatisfactory check-in process you had to endure. We take pride in having the...More
Stayed here this past weekend while in town on business, arriving after 11pm with a simple smooth check in. Room was clean, bathroom clean, linen clean. One of the few times staying in a Holiday Inn in recent memory and this is a good hotel....More
We stayed one night Friday to Saturday at the Holiday Inn Express. The hotel was under staffed. The desk employee (very pleasant) was the only one available to assist you. This hotel offered free breakfast but when we went downstairs at 9am there was nothing...More
1 Thank Cares1970
Response from Sara W, General Manager at Holiday Inn Express Mt. Holly-Exit 5 NJ TnpkResponded 1 May 2018
Thank you for taking the time to tell us about your experience at Holiday Inn Express Burlington- Mount Holly.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to...More