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Somerset Hills Hotel

Expedia.comUS$167*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Somerset Hills Hotel
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222 Reviews from our TripAdvisor Community

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Showing 219: English reviews
New York, New York, United States
Reviewed 11 December 2012

My colleague and I checked into this hotel last night. My room was fine; her door was open, windows all open (it's December), and the room reeked of chemicals. Not really sure what happened in the room that required this much cleaning, and we don't really want to know. Go down to the front desk, inform them of the open...

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Helpful?
1Thank RB527
Andrewhotelier, Vice President at Somerset Hills Hotel, responded to this review

Rui t was a pleasure speaking with you a few moments ago and I thank you for listening. First and utmost please accept my sincerest of apologies on behalf of me, management, and our staff. Words alone will not right what was wrong nor will the adjustments I have made to both your invoice and your colleague. In life mistakes...

Orlando, Florida, United States
Reviewed 29 November 2012

Driving up you see a nice view, brick exterior, but quickly you see the neglect. Carpets throughout the lobby and restaurant were stained and a year or so past their need to be replaced. The mahogany details speak to former glory, but the ceilings are stained, and tile chipped. In our room we were greeted with a poorly executed patch...

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Helpful?
Thank JSC222
Andrewhotelier, Vice President at Somerset Hills Hotel, responded to this review

On behalf of all of us, I want to apologize for your experience. We take all guest concerns seriously and yours is no exception. We are scheduled for a renovation in 2013 and "yes" the areas you mentioned are within the scope of our refresh. In either case an unpleasant experience is an unpleasant experience. We hope that once the...

New Jersey
Reviewed 18 November 2012

Facing nowhere to go in the aftermath of Sandy, I turned to our Warren Township Mayor Carolanne Garafola. She was able to secure a room at the Somerset Hills Hotel. I was welcomed by the Manager, Andy Pompani, who was more than understanding and helpful. He gave me a lovely corner room and made sure I had everything I needed....

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Helpful?
Thank goldy515
Andrewhotelier, Vice President at Somerset Hills Hotel, responded to this review

Good day to you; the pleasure was all ours! We truly appreciate your comments and I am glad to see that you enjoyed your stay! On behalf of Robert, I and the entire staff of the Somerset Hills THANK YOU! Here at The Somerset Hills Hotel in Warren, NJ, it is our goal to make every guest comfortable and feel...

Warren NJ
Reviewed 16 November 2012

We stayed at hotel after our home lost it's roof during "Sandy". The entire staff was very patient and helpful during our entire stay even though the hotel was also challenged by loss of power and dealing with unusual circumstances. Thank you to all the staff at this wonderful hotel for such great service!

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Helpful?
Thank clkeo
Andrewhotelier, Vice President at Somerset Hills Hotel, responded to this review

The pleasure was all ours albeit it under the most difficult of circumstances for you. We hope you will think of us always as "your home away from home" and visit us often. Thank you for the review and we hope we will see you again real soon! Kindest regards, Andy

Bedminster
Reviewed 7 November 2012

Our house was hit by a tree during Hurricane Sandy, they took us in with our two little dogs. Even though we lost power here, we had lights in the hallways with one electric outlet per hall, elevators , and a front desk staff who were super helpful. Ron the Maintenance, man went above and beyond the call of duty....

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Helpful?
Thank George F
Andrewhotelier, Vice President at Somerset Hills Hotel, responded to this review

On behalf of the Staff and Management of the Somerset Hills thank you so much for your kind words. Having you, your wife and that cute little one is a pleasure. We should actually be thanking you! Your pleasant demeanor, easy going and up lifting attitude has helped us as well to get through a difficult time with hurricane Sandy....

Reviewed 3 November 2012

My fiance and I arrived here on October 19th to get ready in our suite for our rehersal dinner. It was 70 degrees outside and the room was a little stuffy so we turned on the "air". We went to go to the car to get the rest of our things. By the time we got back up there, the...

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Helpful?
1Thank emd1121
Andrewhotelier, Vice President at Somerset Hills Hotel, responded to this review

On behalf of myself and the staff of The Somerset Hills Hotel I wish to take this opportunity to apologize for your unpleasant experience. We offer no excuses however I would like to take a moment to reply specifically. We were in the process of installing a new energy management system which did effect the temperature controls in certain rooms...

Saint Louis, Missouri
Reviewed 18 October 2012

Classmates from the class of 1959 of a NJ high school met for a relaxed get-together at SHH for second time in two years. Erica kept us well informed as to how our room block was filling. Samantha at the front desk was so welcoming and always ready to facilitate our requests; allowing us to slightly rearrange the foyer furniture...

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Helpful?
Thank rumseyn
Andrewhotelier, Vice President at Somerset Hills Hotel, responded to this review

Good evening and thank you for staying with us! We truly appreciate your business and I am glad to see that you enjoyed your stay! Here at The Somerset Hills Hotel in Warren, NJ, it is our goal to make every guest comfortable and feel right at home. There should only be two difficult things that our guests face: What...

Bridgewater, New Jersey
Reviewed 16 October 2012

We stayed here (as did many guests) the night of my son and daughter-in-law's wedding. Also coordinated shuttle service to the Rehearsal Dinner venue and back. Erica was wonderful to deal with. Always pleasant and helpful on the phone. And everything went as planned. Check in was quick and easy and the staff was very friendly and helpful. The rooms...

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Helpful?
1Thank Joannebl
Andrewhotelier, Vice President at Somerset Hills Hotel, responded to this review

Good day and thank you for staying with us! We truly appreciate your business and I am glad to see that you enjoyed your stay! Here at The Somerset Hills Hotel in Warren, NJ, it is our goal to make every guest comfortable and feel right at home. There should only be two difficult things that our guests face: What...

Deer Park, New York
Reviewed 9 October 2012

The staff was amazing... I would compare to true Four Seasons standards! Rachel at the restaurant and Jennifer and Robert at the Front Desk were so friendly and sincere!! The rooms on the other hand.. more like the Holiday Inn. We got a comp upgrade to a balcony room but the screen was ripped and the bottom of the sliding...

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Helpful?
Thank moseley09
Andrewhotelier, Vice President at Somerset Hills Hotel, responded to this review

Thank you for your recent stay with us! We truly appreciate your business and hope that we can continue to be your hotel of choice whenever you are in the Warren NJ area. On behalf of our staff (and in particular Rachael, Jennifer, and Robert) thank you so much for your kind words it is greatly appreciated! We try to...

Manning, SC
Reviewed 7 October 2012

We spent one night and this hotel and we can't wait to go back. The day manager, Robert, was spot on all the way. We were checked in without any issues and the room was perfect. Clean and comfortable. VERY reasonably priced. We enjoyed a wonderful buffet breakfast before departing. My only mildly negative comment is that the place could...

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Helpful?
1Thank BobOZee
Andrewhotelier, Vice President at Somerset Hills Hotel, responded to this review

Thank you so much for staying with us and for taking the time to review The Somerset Hills Hotel! We realize there are many options and when privileged to be the hotel of choice we are truly grateful. We believe Robert to be quite a hotelier as well but there is nothing more special than to hear it from our...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Somerset Hills Hotel, Central New Jersey's hidden gem offers boutique style accommodations and full service features including 111 spacious guest rooms, The Tap Room bar & Lounge, Full service restaurant with in-room dining, outdoor pool, fitness room and over 5,000 square feet of function space. Centrally positioned between NYC and Easton PA in the hills of Warren, NJ. Come experience the new style of the Somerset Hills Hotel ... more   less 

Additional Information about Somerset Hills Hotel

Address: 200 Liberty Corner Rd, Warren, NJ 07059-6793
Region: United States > New Jersey > Warren
Price Range: €144 - €201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Somerset Hills Hotel 3*
Number of rooms: 100
Reservation Options:
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Also Known As:
Somerset Hills Warren
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Questions & Answers

Questions? Get answers from Somerset Hills Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Shop around on the internet for best value before booking here.”
gfarina8150, 11 Apr 2017 | Read review
“Live music in the bar can be very loud - top floor rooms are very quiet even so.”
Firespotter2, 17 Oct 2016 | Read review
“Don't stay on the second or third floor on a Friday or Saturday”
JohnCPittman, 21 May 2016 | Read review
“Probably ask for a room that was already renovated. Otherwise you will get a dark dreary room.”
MaryannR655, 19 Sep 2015 | Read review
“Soaking wet spots/stains on the floors; bathroom shower curtain in tatters, sheets are paper thin. Room smells like a wet dog.”
700elizabethd, 16 Sep 2015 | Read review
5 of 5
Expedia.com
US$167* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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