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Minerals Hotel

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Minerals Hotel
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1,351 Reviews from our TripAdvisor Community

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Showing 1,345: English reviews
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New Jersey
Reviewed 6 days ago NEWvia mobile

Just don't make promises you can't keep. If you aren't going to have a pool movie and s'mores, don't advertise you will. You just end up having angry parents who have disappointed their kids. When you say you have room service until 9, answer the **** phone. I called room service- no answer- then the front desk. She beeped 40...

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Helpful?
Thank Margret T
PA
Reviewed 1 week ago NEW

I am very well traveled for many years, a regular reviewer, and I’ve asked myself why this place gets any positive reviews on social media even though there are substantial negative ones. All I can think of is that this resort appeals to low expectations. We stayed here for our grandkid's gymnastic meet and the weekend was a present from...

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Helpful?
Thank wandaMPa
Fanwood, New Jersey
Reviewed 1 week ago via mobile

Having stayed at the Grand Cascades several times for corporate functions I was expecting much more than what we got and experienced. We did get a deal (along with nearly everyone this past week). The hotel could obviously not handle the occupancy during spring break. Our room wasn't ready until after 6pm (2 hours after check in) and when we...

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Thank Beth M
Sparta, New Jersey
Reviewed 2 weeks ago via mobile

Not great . I compare this hotel to a any run of the mill hotel you would stay at while passing through town. Pool area was very cold and not so inviting. The room appeared dirty to me- I changed my room as soon as we checked in. Front desk hit so welcoming - they have lots to offer but...

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1Thank Erica S
Reviewed 2 weeks ago via mobile

The property was ok. For the price I was expecting more, including a bigger pool area and a cleaner room. Not much seating and ridiculous tiny towels at pool.The outdoor spa pool was closed which would have been nice to know because that's a major disappointment. The bartender was rude shockingly rude to my husband and nice to me. The...

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Thank Melissa B
Reviewed 2 weeks ago

My sister and I were looking for a place for a weekend get-away to celebrate our dear friend's 71st birthday! While I was doing on-line research, I came across Minerals Hotel. All of Minerals Hotel's advertisements sounded enticing so I booked our accommodations, made dinner reservations at Kite's restaurant, and scheduled several pampering services at the spa. After our stay...

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Thank Clara D
Rochelle Park
Reviewed 3 weeks ago

Check your room for bed bugs or you will end up being bitten like I did. Highly disappointed with my visit. Very worried that I may have taken them home with me. Not what I expected at $400 per night. Will not stay there again.

Review collected in partnership with this hotel
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1Thank jimdZ2839HY
Kim U, Front Office Manager at Minerals Hotel, responded to this review

Dear Jim D., Thank you for staying with us at Minerals Hotel & Spa. Upon receiving your complaint after your stay, we immediately had the room that you occupied professionally inspected and there was no trace of any bed bugs or bed bug activity. Because of the risk associated with bed bugs, I can appreciate your concern, but I am...

Hasbrouck Heights
Reviewed 3 weeks ago

The room was not as should have been expected with the price that was paid. The toilet paper dispenser was broken. The dresser drawers were broken and could not be opened. The room is lacked total cleanliness.

Review collected in partnership with this hotel
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5Thank Q7384AQkimberlyc
Sellersville
Reviewed 3 weeks ago

Premise was beautiful, amenities amazing and spa fabulous! One of the best massages ever. Everything was top notch, however did get room service which is always a bigger expense and unfortunately a few items we had ordered were missing. Thats always a disappointment and not acceptable.

Review collected in partnership with this hotel
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1Thank deborahpJ8290KH
Kim U, Front Office Manager at Minerals Hotel, responded to this review

Dear Deborah, Thank you for visiting us at Minerals Hotel and Spa and for taking the time to write about your stay. We sincerely appreciate you taking the time to share feedback from your stay, and while I pleased to read about your fabulous spa experience, I was sorry to read that you experienced an issue during your stay with...

NJ
Reviewed 3 weeks ago

I ate at Kites Restaurant 3/8/17: gorgeous restaurant, excellent waitress & personable. Food was delicious & portions very good. Ambience lovely! (fireplace, mountain views).I had French Onion soup and the Kale and Quinoa/avacado salad and lemon dressing. Both were delicious and portions huge. Best $20 I spent! That chef was amazing!

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Helpful?
Thank KeliNj
Kim U, Front Office Manager at Minerals Hotel, responded to this review

Dear Keli, On behalf of the new Kites team, we thank you so much for dining with us and for taking a moment to write about your meal. Our new chef and restaurant staff are hard at work to create a great experience for our guests, and we're happy that you enjoyed so greatly. Come dine with us again any...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Dry Cleaning
Official Description (provided by the hotel)
Enjoy a recreation-rich getaway in New Jersey at Minerals Hotel. Nestled between Grand Cascades Lodge and Mountain Creek Ski Resort, Bike Park and Action Park, Minerals Hotel offers 175 rooms surrounded by 4-season recreation in one convenient location. All accommodations have mountain, pool or golf course views & include access to a spectacular 6,000 sq. ft. multi-million dollar sports complex which includes 80+ weekly fitness classes, sauna, steam room, indoor sports courts, running track, basketball, racquetball and tennis courts. Minerals Hotel is AAA Rating - 3 Diamond "These establishments appeal to the traveler with comprehensive needs. Properties are multifaceted with a distinguished style, including marked upgrades in the quality of physical attributes, amenities, and level of comfort provided." Additional amenities and features include: 7 indoor/outdoor year-round heated nature pools, full service Elements Spa, casual family-friendly Kites Restaurant, complimentary shuttle service throughout the Resort, meeting and conference rooms, resort-planned activities, Minerals Family Golf Center, game room, gift shop and more! ... more   less 

Additional Information about Minerals Hotel

Address: Route 94 & 2 Chamonix Drive, Crystal Springs Resort, Vernon, NJ 07462 (Formerly Minerals Resort & Spa)
Region: United States > New Jersey > Vernon
Price Range: €177 - €385 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Minerals Hotel 4*
Number of rooms: 175
Reservation Options:
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Also Known As:
Minerals Resort And Spa
Minerals Hotel Vernon
Minerals Resort Vernon
Minerals Resort Spa
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Questions & Answers

Here's what travellers have asked, with answers from Minerals Hotel staff and other travellers.
22 questions
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Questions? Get answers from Minerals Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else.”
78MT, 27 Mar 2017 | Read review
“Only 3 or 4 floors... choose the top floor to stay away from the indoor pool and strong chlorine smell.”
BendyWendy1970, 21 Mar 2017 | Read review
“Choose the Lodge!”
659AndrewB, 1 Mar 2017 | Read review
“Ask for a room facing the mountain.”
jets59, 16 Feb 2017 | Read review
“The fire places are lovely. Limited elevator options, so check on location if walking distance is a concern.”
126ivyc, 30 Dec 2016 | Read review
5 of 5