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Minerals Hotel

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Minerals Hotel
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1,339 Reviews from our TripAdvisor Community

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Showing 1,333: English reviews
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Fort Lee, New Jersey
Reviewed 2 days ago NEW

I stayed here this past weekend for 1 night with my 3 year old son for his bday weekend. It is a pricey hotel at $$$ and definitely NOT worth it. I was disappointed as soon as I walked in. The room was very dated, mattress was not comfortable, paint/wallpaper and tiles coming off, bathroom vent was so loud, fixtures...

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1Thank M T
Boynton Beach
Reviewed 1 week ago NEW

Very nice resort, the grounds are very pretty. Great location. Nice quick getaway from New York City. The hotubs and steam room are very relaxing. The staff is very friendly. Definitely will come back in the summer.

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Thank Roxy F
Sag Harbor, New York
Reviewed 1 week ago

We stayed at Minerals Resort and Spa for a recent gymnastics competition. Although the check-in and restaurant (Kites) staff were very friendly and polite, we were not impressed with this property at all. The rooms and grounds are outdated (think 80s) and cheap (especially the furniture and toilet paper in the room) and the food was just okay. In the...

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Helpful?
Thank BendyWendy1970
Kim U, Front Office Manager at Minerals Hotel, responded to this review

Dear Wendy, Thanks for visiting us and for participating in the awesome gymnastics competition we recently had the pleasure of hosting. I appreciate your comments and please know that we are in the process of renovating our hotel and updating our guest rooms and suites. I know you will be impressed with the finished product, and I hope we will...

Rensselaer
Reviewed 1 week ago

Not much to say as we stayed just for a wedding. Did not get a chance to explore the amenities but it looked like a lot of family fun. Our room was really nice. Great view and porch. Maybe we will come back again some time to enjoy the rest of the hotel.

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Thank I2005WKdavids
Kim U, Front Office Manager at Minerals Hotel, responded to this review

Dear I2005WKdavids, Thanks, and there is a lot of family fun here at Minerals! We look forward to welcoming you back to take part in all that we have to offer for families looking for a relaxing escape. Warmest Regards, Vincent Sammartine Rooms Division Manager

New York City, New York
Reviewed 1 week ago via mobile

I don't know where to begin. Coming here for the weekend with my family, we were all looking forward to an enjoyable weekend. Unfortunately, that's not what we got. Let me start with the pool area, 1. The outdoor heated pool was "out of service" and when we questioned the staff we got 2 different answers from two different staff...

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3Thank lotusNy
Kim U, Front Office Manager at Minerals Hotel, responded to this review

Dear Lotusny, I truly appreciate you providing feedback about your stay and would like to extend my most sincere apologies that you did not enjoy your visit. Your experience is definitely not representative of the resort experience we strive to provide all of our guests, and it is my genuine hope that we might have an opportunity to discuss the...

Reviewed 2 weeks ago

This is a charming place a bit far removed from everything else if you're looking for a quiet weekend away from everything. It's a cute place with a rustic feel. I didn't have any issues during my stay.

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1Thank misstravelista2016
Kim U, Front Office Manager at Minerals Hotel, responded to this review

Dear Miss Travelista, We are so glad that you enjoyed your visit to Minerals Hotel and Spa, and we thank you for your post! Come visit us again any time, and until then we wish you safe travels! Warmest Regards, Vincent Sammartine Rooms Division Manager

West Chester, Pennsylvania
Reviewed 2 weeks ago

Frankie Bayo was the best (h the bartender near the pool and Jacuzzi area). He made me and my friends feel very welcomed. We were there to get massages and facials and decided to get a drink and enjoy the pool, sauna, and Jacuzzi. Frank also told us about the complimentary shuttle that took us to George's Inn.

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1Thank melhillier2017
Kim U, Front Office Manager at Minerals Hotel, responded to this review

Dear Melhillier, Thank you for visiting us for the day and spending some hard-earned relaxation time at our spa and sports club. I really appreciate you taking a moment to shout out Frankie, who is awesome at the Kites and poolside bars; so glad he made your visit extra special. On behalf of Frankie and our team, we look forward...

Brooklyn
Reviewed 2 weeks ago

I wish it was better customer services. Desk did not know answer to some of my questions, gave me a brochure to read or advised to call reservations. We did not experience pool though primary goal was to have my kids enjoy the hotel pool. No meal included in reservation. Restaraunt kites was very expensive.

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1Thank 801mikhailg
Kim U, Front Office Manager at Minerals Hotel, responded to this review

Dear Mikhail, Thank you for staying with us, and my sincere apologies that you did not have an opportunity fully to enjoy your stay. I agree that your interaction with our staff was subpar and not indicative of the way we wish our guests to feel when asking for assistance. Please contact me at your leisure, and we can further...

Cranford, New Jersey, United States
Reviewed 2 weeks ago

Pool area wasn't ready and once it opened the next day it was freezing and we couldn't swim. No explanation or information given to guests. Found staff to be rude this time. Left early , no refund. Waste of a trip and money.

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1Thank Susana C
Kim U, Front Office Manager at Minerals Hotel, responded to this review

Dear Susana, Thank you for your post, and my sincere apologies that this issue affected your stay. I'm glad that we had an opportunity to discuss this further, and we look forward to your return. Warmest Regards, Vincent Sammartine Rooms Division Manager

Bronx
Reviewed 2 weeks ago

Never going back! I am disgusted with the horrific service that was granted to me. I've been a customer for nearly six years and after my last incident I refuse to return. It cost a pretty penny to stay at minerals so to be treated poorly and staffs errors to not be taken into consideration with their customers is just...

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2Thank samanthapY3365JS
Kim U, Front Office Manager at Minerals Hotel, responded to this review

Dear Samantha, We greatly appreciate you as a return guest at Minerals, and I'm truly disappointed to read that you did not have a good experience. I appreciate you spending time discussing your concerns with our Front Office Manager, and we look forward to your return. Warmest Regards, Vincent Sammartine Rooms Division Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Dry Cleaning
Official Description (provided by the hotel)
Enjoy a recreation-rich getaway in New Jersey at Minerals Hotel. Nestled between Grand Cascades Lodge and Mountain Creek Ski Resort, Bike Park and Action Park, Minerals Hotel offers 175 rooms surrounded by 4-season recreation in one convenient location. All accommodations have mountain, pool or golf course views & include access to a spectacular 6,000 sq. ft. multi-million dollar sports complex which includes 80+ weekly fitness classes, sauna, steam room, indoor sports courts, running track, basketball, racquetball and tennis courts. Minerals Hotel is AAA Rating - 3 Diamond "These establishments appeal to the traveler with comprehensive needs. Properties are multifaceted with a distinguished style, including marked upgrades in the quality of physical attributes, amenities, and level of comfort provided." Additional amenities and features include: 7 indoor/outdoor year-round heated nature pools, full service Elements Spa, casual family-friendly Kites Restaurant, complimentary shuttle service throughout the Resort, meeting and conference rooms, resort-planned activities, Minerals Family Golf Center, game room, gift shop and more! ... more   less 

Additional Information about Minerals Hotel

Address: Route 94 & 2 Chamonix Drive, Crystal Springs Resort, Vernon, NJ 07462 (Formerly Minerals Resort & Spa)
Region: United States > New Jersey > Vernon
Price Range: €222 - €406 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Minerals Hotel 4*
Number of rooms: 175
Reservation Options:
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Also Known As:
Minerals Resort And Spa
Minerals Hotel Vernon
Minerals Resort Vernon
Minerals Resort Spa
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Questions & Answers

Here's what travellers have asked, with answers from Minerals Hotel staff and other travellers.
22 questions
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Questions? Get answers from Minerals Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay somewhere else.”
 of 5 bubbles 78MT, 27 Mar 2017 | Read review
“Only 3 or 4 floors... choose the top floor to stay away from the indoor pool and strong chlorine smell.”
 of 5 bubbles BendyWendy1970, 21 Mar 2017 | Read review
“Choose the Lodge!”
 of 5 bubbles 659AndrewB, 1 Mar 2017 | Read review
“Ask for a room facing the mountain.”
 of 5 bubbles jets59, 16 Feb 2017 | Read review
“The fire places are lovely. Limited elevator options, so check on location if walking distance is a concern.”
 of 5 bubbles 126ivyc, 30 Dec 2016 | Read review
5 of 5