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Extended Stay America - Somerset - Franklin

106 reviews
Traveller (3)
Room & Suite (9)
Dining (1)
  • Excellent44%
  • Very good22%
  • Average18%
  • Poor5%
  • Terrible11%
Travellers talk about
“stove top”(5 reviews)
“takes care”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Pets Allowed
2.5 Star Hotel
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Offers from Extended Stay America - Somerset - Franklin
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4 Mar5 Mar
1 room, 2 adults, 0 children
Standard Room
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Reviews (106)Write a Review
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All reviewshome away from homestove toptakes caresized fridgefree breakfast isplace to stayfull kitchenclean roomother hotelspleasant stayesalysolfeliciaamenitiesinternethousekeepingtoaster
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21 - 25 of 105 reviews
Reviewed 15 May 2017

I would say I had a very good experience staying in this hotel. The staffs are extremely helpful and warm. The kitchenette was extremely helpful. Rooms are clean and spacious.I would highly recommend to stay in this hotelMore

Thank alokac2017
Response from 00esa, General Manager at Extended Stay America - Somerset - FranklinResponded 17 May 2017

Thank you so much for confirming to others that what a great choice Extended Stay America - Somerset - Franklin is! We are delighted to know your well-appointed room and our outstanding hospitality helped make your stay a memorable one. We appreciate your recommendation and...More

Reviewed 8 May 2017

My first time staying with ES America and it wasn't bad. I had a single studio with kitchenette. You have to ask for utensils, pots, cups, plates, etc. They have an "ordering system" and one calls the front desk to request these things. They delivered...More

Thank Lynn J
Response from 00esa, General Manager at Extended Stay America - Somerset - FranklinResponded 10 May 2017

Lynn, thank for being our guest at Extended Stay America - Somerset - Franklin. We are glad you liked your room and the kitchenette. To ensure cleanliness our brand standards ask us to keep kitchenware it at the front desk. It's nice to know you...More

Reviewed 4 May 2017

Disinterested and uninviting person at check-in... Shabby and odoriferous lobby area... room furniture & carpeting were old & worn. Positive notes are the cleanliness of the bsthroom and the comfortable bed. Undoubtedly, one of the least favorite experiences in my 40 years of travelingMore

Thank Mary Theresa F
Response from 00esa, General Manager at Extended Stay America - Somerset - FranklinResponded 5 May 2017

Mary, we strive to consistently deliver exceptional service, so I apologize you had a disappointing experience with us. Our goal is to provide clean and well-maintained suites to all our guests, combined with excellent service, and we obviously fell short in this case. We can...More

Reviewed 24 April 2017 via mobile

I was greeted by Najja who was very nice and friendly and moments later I met Daouda he was very helpful and I remember seeing a lot of trophies and awards for the hotel so I felt very peaceful!!! I commented on these adorable little...More

Thank candyconn410
Response from 00esa, General Manager at Extended Stay America - Somerset - FranklinResponded 25 April 2017

Thank you for your review filled with so many kind comments! We are thrilled to read you had a great stay with us at Extended Stay America - Somerset - Franklin. Thank you for mentioning our staff, especially Najja and Daouda. They are true assets...More

Reviewed 19 April 2017 via mobile

It is close to walk to the restaurant . Hotel is very beatiful,clean and have a good kitchen with a full size fridge .Staff is nice here . I go there twice and definitely recommed to friends and family here.

Thank Susan G
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Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Breakfast included
Room amenities
Price range
US$91 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Price range
US$91 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (3)
Room & Suite (9)
Dining (1)
Questions & Answers
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Didi P
15 February 2015|
AnswerShow all 2 answers
Response from ed c | Property representative |
Pet fees are $25 per day plus tax up to 5 days,anything longer would be a flat fee of $150.00 plus tax for entire stay.$172.50 with the tax.
Room Tips
"Whatever you see in the hotel website it is exactly the same."
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"chose the rooms with windows overseeing the road. You can a good view of the outside"
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"good service"
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"Quiet and Value"
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