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Extended Stay America - Somerset - Franklin

106 reviews
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Traveller (3)
Room & Suite (8)
Dining (1)
Overview
  • Excellent44%
  • Very good22%
  • Average18%
  • Poor5%
  • Terrible11%
Travellers talk about
“stove top”(5 reviews)
“takes care”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Suites
Kitchenette
Pets Allowed
2.5 Star Hotel
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Offers from Extended Stay America - Somerset - Franklin
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Rooms
5 Feb6 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (106)Write a Review
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All reviewshome away from homestove toptakes careroom was cleansized fridgefree breakfast isthe hotel managerplace to stayfull kitchenother hotelspleasant stayesalysolfeliciaamenitiesinternethousekeeping
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11 - 15 of 105 reviews
Reviewed 31 July 2017

I spent 6 days with my daughter at this Hotel. We had a pleasant, comfortable time. The Location is quiet and a perfect point to start trips to NYC and Philadelphia. The staff was very friendly and check in was done in minutes. The room...More

Review collected in partnership with Extended Stay
Thank B4278VWolivers
Response from 00esa, General Manager at Extended Stay America - Somerset - FranklinResponded 1 August 2017

Thanks for the awesome feedback. We are thrilled to know all went great during your stay and that our service and facilities were to your satisfaction. Thanks again for being our guest at Extended Stay America - Somerset - Franklin, and we hope you and...More

Reviewed 25 July 2017

I had pleasant stay . I stayed for almost 2 months I feel its one best hotels in Somerset NJ. The Rooms are clean and cozy. A Good place for a couples . Staff's were good ,courteous and Helpful. Worth a money!More

Thank Hari Prasad M
Response from 00esa, General Manager at Extended Stay America - Somerset - FranklinResponded 27 July 2017

Hari, thank you for your wonderful review of Extended Stay America - Somerset - Franklin. We are delighted to read you loved your well-maintained room and our attentive service. Thanks again for choosing to stay with us, and we hope to have the opportunity to...More

Reviewed 24 July 2017

This hotel was disgusting. My comforter had a slim jim wrapped in it, the refrigerator was full of pizza wrapped in tin foil as well as open cookies, my room smells horrible and the staff was absolutely rude.More

Review collected in partnership with Extended Stay
Thank 835stacyk
Response from 00esa, General Manager at Extended Stay America - Somerset - FranklinResponded 25 July 2017

Stacy, we certainly apologize for the issues you encountered which led to a disappointing stay as it is never our intention to lose focus on providing you with the hospitality you deserve. We will be sure to share your feedback with the entire team and...More

Reviewed 21 July 2017 via mobile

Nothing special about this place at all besides the location - towels are small - blankets are worthless - and there's a curtain as a closet door. The staff is friendly and helpful and that's the reason it gets two stars. In addition the bathroom...More

Thank adam n
Response from 00esa, General Manager at Extended Stay America - Somerset - FranklinResponded 22 July 2017

Adam, thanks for evaluating your stay. We are glad you had an overall pleasant visit and liked our attentive service. That being said, we are sorry for our amenities were not up to your expectations. Your concerns will be shared with the respective teams in...More

Reviewed 14 July 2017

My room was awful. I have never stayed in a hotel this bad and I am a consultant who travels a lot. The bathroom was gross (urine and hair around the base of the toilet). If I have no other option next time I am...More

Review collected in partnership with Extended Stay
Thank barbaradm2017
Response from 00esa, General Manager at Extended Stay America - Somerset - FranklinResponded 15 July 2017

Barbara, please accept my apology for not living up to your expectations during your visit. We are sorry we failed to provide you the clean and comfortable room that you deserved. Your concerns have been relayed to our housekeeping manager and together we will make...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Breakfast included
Room amenities
Microwave
Details
Price range
US$86 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$86 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (3)
Room & Suite (8)
Dining (1)
Hotel & Grounds (7)
Bathroom (1)
Questions & Answers
Ask a question
Didi P
15 February 2015|
AnswerShow all 2 answers
Response from ed c | Property representative |
Pet fees are $25 per day plus tax up to 5 days,anything longer would be a flat fee of $150.00 plus tax for entire stay.$172.50 with the tax.
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Room Tips
"Whatever you see in the hotel website it is exactly the same."
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"chose the rooms with windows overseeing the road. You can a good view of the outside"
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"good service"
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"Quiet and Value"
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