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Extended Stay America - Secaucus - New York City Area

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Traveller (37)
Room & Suite (24)
Dining (3)
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Overview
  • Excellent44%
  • Very good25%
  • Average15%
  • Poor6%
  • Terrible10%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Indoor pool
Non-Smoking Hotel
Family Rooms
Fitness centre
2 Star Hotel
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (280)
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1 - 5 of 249 reviews
Reviewed 2 April 2018

Well, the location was great, however, some of the staff members were not the best to deal with. (1) I had a very long ride on the day of the arrival, but it looks to me the front desk guy didn't even care where I...More

Review collected in partnership with Extended Stay
1  Thank 631donj
Response from 00esa, Manager at Extended Stay America - Secaucus - New York City AreaResponded 3 April 2018

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed. Hotel Management

Hotel's Favourite
Reviewed 28 February 2018

The best service experience, the maid Magnolia was super friendly with me and everything looked very clean. I would like to return to this place and that she be at my service. The site is clean, petfriendly and responds to my needs.More

Thank Gina C
Response from 00esa, Manager at Extended Stay America - Secaucus - New York City AreaResponded 1 March 2018

Thanks for the awesome feedback. We are thrilled to see you thoroughly enjoyed your time with us and were impressed with all that we have to offer. It was a pleasure having you at Extended Stay America, and we look forward to hosting you again...More

Reviewed 8 February 2018

I'm not at all happy with Extended stay hotel, I will never stay or recommend to stay in extended hotel in Secaucus anywhere in USA. Here are some of the problem: 1. WIFI connection is really very bad, even I was paying 22.5 USD per...More

Review collected in partnership with Extended Stay
1  Thank 184sanjayp
Response from 00esa, Manager at Extended Stay America - Secaucus - New York City AreaResponded 9 February 2018

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure...More

Reviewed 19 January 2018 via mobile

I always love Extended Stay America. However, this one is one of the best ever . This is because it is so close to NYC ,yet you can have everything you need in your suite if you need to work or just don't feel like...More

Thank 50ktice
Response from 00esa, Manager at Extended Stay America - Secaucus - New York City AreaResponded 20 January 2018

Thank you for the wonderful feedback on your stay at Extended Stay America. We are thrilled that you had an excellent experience, and the next time your travels bring you to the area, we would welcome the opportunity to show you our exceptional service again....More

Reviewed 5 December 2017 via mobile

The hotel is in a great location near a bus which takes you straight to New York a lots of places to eat in a mall with other expensive hotels the staff is friendly but my only problem was the room we were 2 adults...More

Thank Eliju13
Response from 00esa, Manager at Extended Stay America - Secaucus - New York City AreaResponded 6 December 2017

Thank you for choosing to stay at our hotel. Although you liked our location, we are sorry for the issues you had while being here and regret the inconvenience it caused. We are meeting with staff members to discuss this situation and reiterate the importance...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Indoor pool
Details
Price range
US$149 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Secaucus
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$149 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Secaucus
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (37)
Room & Suite (24)
Dining (3)
Pool & Beach (1)
Questions & Answers
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Jen H
7 June 2017|
Answer
Response from Imran S | Reviewed this property |
It depends how you wish to travel. I travelled by car and by train. If you wish to take train, you have to take cab till Secaucus junction from there NJ transit to Pen Station. From Pen station you can then take subway to... More
-1
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SAD1970
17 April 2017|
Answer
Response from rprichied | Reviewed this property |
right across from the hotel
0
Votes
Room Tips
"Ask for Magnolia Housekeeper"
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"Bring your own eating utensils."
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"I guess check in early to ensure you get the room you reserved."
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"There is an elevator on one end of the hotel"
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