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Stayed 1 night; very convenient for visiting family in area. Room was comfortable but we couldn't figure out how to turn heat down in room so turned it off. For those who care: Curtains very effective in light blocking-at least in our room; they are...More
The rear and are quiet. A good breakfast and 3!!! Newspapers USA Today, The Wall Street Journal and the local paper the Record. They are renovating on the 1st floor but we were on the 2nd floor and were fine.
Having called the hotel directly to inquire if a first floor handicap accessible or similar room on first floor would be available for our business trip beginning March 18th, I was told to call back several times to inquire about the status of the hotel...More
Response from apurva14, General Manager at Holiday Inn Express Ramsey-MahwahResponded 24 March 2017
Thank you for your review. We deeply regret that we were unfortunately not able to deliver on this promise for you. This was absolutely not a situation you should have been put in. Please accept our sincerest apologizes and understand that your review...More
I was on the fence concerning this property, thought about giving two stars, but gave three after some thought. For example, the room was way too warm and the windows didn't open, BUT the air conditioning was working (it was February) so I was able...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Ramsey-MahwahResponded 15 March 2017
Thank you for choosing us and for leaving us feedback. Reading through your review, it is regrettable that we fell short in some aspects of your stay like the poor internet connection and lack of soundproofing in the room received. On the lighter...More
Since Ramsey, NJ isn't exactly a vacation destination, a one or two night stay is likely the norm and this hotel suits that purpose perfectly. It is undergoing a major renovation but the 3rd floor is complete and gleaming. Our room boasted new everything... carpet,...More
Response from Holiday Inn Exp... R | Property representative |
We not have a shuttle, however we can arrange for a taxi to drop you to the train station.
We do not have coin operated laundry machines for guest use, but we have a same day service that picks laundry from Mon-Fri.
We live in town - it is not 70 miles to time square - more like 30. There r many options to get to nyc as many people commute there each morning. As noted you can take a train or there is an express bus that runs down... More
We live in town - it is not 70 miles to time square - more like 30. There r many options to get to nyc as many people commute there each morning. As noted you can take a train or there is an express bus that runs down franklin turnpike Mahwah each morning. Both train and bus are very close to hotel-a minimum fare Uber ride about 5 dollars
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"Ask for a front of hotel room to see the parking area from your room."