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Stay away from this dirty and smelling hotel!!! This is the dirtiest hotel of the Extended Stay America with poorest customer service I ever stayed.
The hotel is located off Route 1 north near West Windsor and Princeton. My check-in was OK. When I open...More
Response from 00esa, Manager at Extended Stay America - Princeton - West WindsorResponded 18 August 2018
Carin, please accept our sincere apologies for housekeeping and service issues you encountered while you were here. We are very concerned about your experience and have immediately brought this situation to the attention of our concerned departments. Please be assured that remedial steps are underway...More
My room was given away, since they overbooked, and offered no alternatives because their sister property was also full. Didn't stop them from placing a hold on my card anyway, which two weeks later STILL appears on my account. Terrible place with employees who are...More
Response from 00esa, Manager at Extended Stay America - Princeton - West WindsorResponded 10 July 2018
Thank you for being our guest and for taking time to leave feedback. We apologize for the unpleasant experience. We are sorry our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience. If...More
I stayed at this location for four weeks as my home was being remodeled. The rooms were disgusting! Dusty, dirty with stains on the sheets and mattress. The hallways carpet looked like they aren't cleaned. The room keys never worked. Alicia, the manager, gave the...More
1 Thank Gabrielle O
Response from 00esa, Manager at Extended Stay America - Princeton - West WindsorResponded 19 May 2018
Gabrielle, please accept our sincere apologies for not living up to your expectations. Cleanliness is a top priority for all of our employees, and we do not take these issues lightly. We will address this matter with our housekeeping team in order to ensure changes...More
My family and i decided to stay here for a quick stay that was affordable. We arrived late at night and the receptionist was alert and very informative. We got a king room and it was very spacious. The bed is very comfortable and rooms...More
Thank Marisa M
Response from 00esa, Manager at Extended Stay America - Princeton - West WindsorResponded 27 March 2018
Thank you for taking the time to share your review. We are happy to know you and your family had an overall pleasant stay and liked the service provided by our courteous associates. However, we are sorry for the issues you encountered in your room...More
Room had an odor upon entering , and stove area was a bit small, but the service was professional , the room was spacious and the environment was peaceful. I would recommend this place for future stays.More
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Response from 00esa, Manager at Extended Stay America - Princeton - West WindsorResponded 14 February 2018
Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and were impressed with the attentive service provided by our staff. We have shared your concern with our housekeeping team to ensure it never happens again....More
Free grab-and-go breakfast: Jumpstart your day with a free grab-and-go breakfast that includes a variety of breakfast bars and muffins, hot cereal, coffee, and tea. Cash is accepted as a form of payment for those ...Moreguests paying by a weekly or monthly rate. A valid credit card must be kept on file for incidentals. Cash is not accepted as a method of payment for guests paying the daily rate. Less
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Response from jessieUBalll | Reviewed this property |
Hello! You can take public transportation for it will take a little longer. From this hotel you would have to walk either north going towards Trader Joe's or walk south going towards Mercer Mall. It's a highway that run... More
Hello! You can take public transportation for it will take a little longer. From this hotel you would have to walk either north going towards Trader Joe's or walk south going towards Mercer Mall. It's a highway that run outside the hotel so am not a 100 percent if your allowed to do walk long the path. People do walk but am just not certain, you next to get on the other side of the highway which going south to get to Nassau Park Blvd. This where Walmart, Target, Best Buy numerous other stores are it's a mall and it right across the street(highway) from the hotel. In the mall on the side of Walmart there a bus stop which is New Jersey transit buses, this is where you will get on the #600 bus going towards PRINCETON FORRESTAL VILLAGE, you get to get off at the stop Princeton Junction on Vaughn drive! This stop will be the train station, there is Princeton University shuttle that leaves about every 5,10, 15 minutes am not sure of the exact time. You will the take shuttle which is a 5 minute ride to Princeton. Once you get off it's a 15 minute walk to the university, you go slight right on the road then for less than half a mile, take a right on Elm Drive and a right, take a left on Princeton University, take a right on Chapel drive, and then left on Princeton University. I hope everything works out great, you have a safe and wonderful travel. If it's to much take an Uber. Best!!
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"Don't stay in this hotel until they clean out all bugs. Find a cleaner and better hotel in Princeton area!"