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BEST WESTERN Regency House Hotel

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BEST WESTERN Regency House Hotel
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423 Reviews from our TripAdvisor Community

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North Plainfield, New Jersey
Reviewed 1 week ago

Great place to stay! Nice hotel and extremely affordable. Staff was extremely helpful and made the stay worth it. Staff went above and beyond to help me set up the hotel room for a Valentine's day surprise. Would definitely recommend and would stay again. Rooms were nice as well as the showers.

Review collected in partnership with Best Western
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Helpful?
Thank Armanim94
Morris Plains, United States
Reviewed 1 week ago

This is a good value, staff very friendly, but hotel and its furnishings and amenities showing wear-definitely needs refreshing-veneer wearing off furniture, decor dated, clean but a showing its age a bit. Check in staff helpful and welcoming.

Review collected in partnership with Best Western
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Thank U7091FGannh
Ortley Beach, United States
Reviewed 2 weeks ago

The room was clean, the service very good and the price was definitely excellent. The food was a pleasant surprise both the breakfast and dinner. I usually stay three to four days in northern NJ on business. The breakfast was a hot breakfast and the dinner was more than enough and the prices were affordable. I have already set up...

Review collected in partnership with Best Western
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Thank N6737QZalank
Ocala, Florida
Reviewed 3 weeks ago

Hotel has been updated and it shows. Minor issues with lock @ checkin was handled efficiently and corrected. Breakfast was certainly above average with not only scrambled eggs but, also over medium. Sausage was also very good. The service at the restaurant &front desk was outstanding. The hors d'oeuvres @ 5pm were another nice touch. Overall this is a hotel...

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Thank nhlefty
chicago, United States
Reviewed 3 weeks ago

Shampoo / bath soap was from a multi-use pump dispenser and not a single use sealed bottle. I find that absolutely disgusting. This is the first time I've ever experienced this at any hotel. I cannot imagine using such a personal product that was shared countless other guests. There was no way to tell if the product was tainted. Just...

Review collected in partnership with Best Western
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1Thank 257dallasw
Paterson, New Jersey, United States
Reviewed 4 weeks ago

I had a pleasant stay at the Best Western in Pompton Plains New Jersey!!! I enjoyed the complimentary breakfast. There were plenty of towels and toiletries. I have but one issue. I felt rushed through breakfast. Also, the waffles weren't hot they need to do a better job of keeping the food warner longer. The pool was outside so theres...

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Thank Tracy G
Reviewed 6 January 2017

This location took me completely by surprise. I was immediately greeted with a warm smile and a genuine welcome! Jackie was wonderful at the front desk and provided great customer service. She was very accommodating and very knowledgeable. Now, judging from the front exterior, one would never guess how big this location really is. There is a restaurant and lounge...

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1Thank Dreamcatcher2017
Edison, United States
Reviewed 3 January 2017

This is an excellent Best Western. The room was very comfortable and clean. Staff was friendly. Very good experience and value. We would definitely stay at this Best Western if we are in the Pompton Plains area again.

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Thank 923kayl
Reviewed 27 December 2016

We consider best western a premier hotel accommodation and are always satisfied with all the various services.when we travel, we always refer to best western for their cleanliness and services that are offered, our recommendations are always to use best western.

Review collected in partnership with Best Western
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Thank 703ronw
Viera, Florida
Reviewed 19 December 2016

The price is very reasonable. We stay for 9-12 days at a time. They serve an excellent breakfast, included in the price. Staff is friendly and helpful for the most part but the housekeeping is sub-standard. The first floor is supposed to be totally non-smoking rooms but the room we were given this year smelled of stale smoke. They did,...

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Helpful?
Thank gailj815
Rosey S, Manager at BEST WESTERN Regency House Hotel, responded to this review

I'm terribly sorry that you were dissatisfied with the accommodations! I will definitely speak with our housekeeping staff about the feedback you provided. We are also going to be replacing all of the locks in the building early next year. Please give us a call at the hotel 973-696-0900 and ask to speak to myself or Mary, if you have...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Breakfast included
  • Room Service
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Elegant, Unique, Inviting - Experience the New Best Western Regency House. Surrounded by acres of tranquility, this full service hotel offers over 14,000 sq. Ft of meeting and banquet space providing the most modern facility and latest amenities. The hotel guestrooms with 32" flat panel TV, Micro-fridge, Alarm clock with CD player/ipod compatible, and Sealy Posturepedic pillow-top bedding in every guestroom; Swimming pool, Fitness center, Business center and Complimentary Hot and Cold breakfast are just our "Standards." ... more   less 

Additional Information about BEST WESTERN Regency House Hotel

Address: 140 State Rt 23, Pompton Plains, NJ 07444-2015 (Formerly BEST WESTERN PLUS Regency House Hotel)
Region: United States > New Jersey > Morris County > Pompton Plains
Price Range: €81 - €119 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Regency House Hotel 3*
Number of rooms: 104
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Regency House Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN Regency House Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hallways have a mix of tile and carpet, so you can hear the wheeled luggage in the halls.”
 of 5 bubbles SEM12533, 24 Sep 2016 | Read review
“Down the hall, farthest from the lobby and function room.”
 of 5 bubbles WendyF337, 18 Jun 2016 | Read review
“ground floor since there are no elevators”
 of 5 bubbles LynnandLee, 10 Feb 2016 | Read review
“back of the hotel more quieter, side of the hotel nice view”
 of 5 bubbles hugo629, 3 Jan 2016 | Read review
“Higher floor: it was quiet in spite of Halloween and wedding parties.”
 of 5 bubbles entropy71, 11 Nov 2015 | Read review
5 of 5