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Fairfield Inn & Suites Paramus

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42 Reviews from our TripAdvisor Community

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Showing 42: English reviews
Reviewed 1 week ago via mobile

We thoroughly enjoyed this stay. Everything was clean Devon greeted us in the evening and Ron was exceptionally friendly even at 6:30am. Emily had a fantastic breakfast ready They kept us informed of up coming good changes to the Marriott along with some funny stories. Strongly recommend coming in early to enjoy Bonefish Grille that is attached to the hotel.

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Helpful?
1Thank Debbie H
Maureen M, General Manager at Fairfield Inn & Suites Paramus, responded to this review

Dear Debbie H, thank you so much for staying with us and taking the time to share such an amazing review! I truly appreciate you recognizing our team members by name! I couldn't be prouder of the jobs they do and the service levels they provide! I will be sharing your review with our whole team! Thank you and we...

Pittsford NY, United States
Reviewed 2 weeks ago via mobile

I had to cancel my reservations due to last minute work & family commitments. I pre-paid and the conditions of the contract stated I was not eligible for a refund. Hotel staff understood my circumstances & refunded my payment. When I come back to visit family, no more hotel shopping for this guy.

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Helpful?
Thank Thomas B
Maureen M, General Manager at Fairfield Inn & Suites Paramus, responded to this review

Dear Thomas B, Thank you for sharing your pleasant experience. I'm so sorry you weren't able to make it to visit your family. We do look forward to having you stay with us when you are able to come back!! See you soon!!

San Rafael, California
Reviewed 4 weeks ago

We had a nice large room with accessible shower- very comfortable but it was the people that made it excellent. Always courteous, always ready to help, available at all hours..it was a delightful stay.

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Helpful?
Thank Mary4734
Maureen M, General Manager at Fairfield Inn & Suites Paramus, responded to this review

Dear Mary4734, thank you so much for staying and taking the time to share your experience! I truly appreciate your comments regarding our team! I am so proud to work with each of them! We hope to see you again soon!

Randallstown, Maryland
Reviewed 4 weeks ago

Went to visit friends & family for 8 nights in the Paramus area. Since I was staying so many nights I got a decent "long term stay rate". Had stayed here several times in past when it was the Crowne Plaza. They have just rebranded/reopened since about May or so, so everything is very nice, clean, fresh, and vibrant colors....

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Helpful?
Thank Kuleiros0716
Maureen M, General Manager at Fairfield Inn & Suites Paramus, responded to this review

Dear Kuleiros0716, thank you for staying with us! We truly appreciate you choosing our hotel, again! Thank you for your kind words regarding our renovation and rebranding to a Fairfield Inn & Suites! We are delighted to hear that you would not hesitate to stay with us again! Looking forward to it!! Thank you!

Ellicott City, Maryland
Reviewed 4 weeks ago

My family and I stayed at Fairfield Inn & Suites last night. We were all pleasantly surprised with the excellent service. The gentleman who checked us in was extremely helpful and went out of his way to make us feel comfortable. The room was clean and well maintained. In morning, I ran into the manager, Maureen, who was all smiles...

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Helpful?
Thank weebie2636
Maureen M, General Manager at Fairfield Inn & Suites Paramus, responded to this review

Dear weebie2636, thank you so much for staying with us and for writing such a lovely review! Thank you for your kind words about our service! It was my pleasure meeting you and your family and we look forward to having you back again next time you are in to visit your family!! Thank you again!

Toledo, Ohio
Reviewed 26 October 2016

Great location --- Easy access to Highways ---- Room service available from Bonefish Restaurant ---- Shopping Mall in walking distance ---- Hotel offers FREE breakfast --- Room was spotless ---- Reasonable rate for New Jersey !!

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Helpful?
Thank Smitdog134
Maureen M, General Manager at Fairfield Inn & Suites Paramus, responded to this review

Dear Smitdog134, thank you for staying with us and taking the time to share your experience! We are delighted that you enjoyed your stay and for your kind comments regarding our team, amenities and our location! We hope to be able to welcome you back should your travels bring you back to our area! Thank you again!!

Oswego, New York
Reviewed 17 October 2016

This hotel has just recently been remodeled (the former Crowne Plaza) and is just fabulous! Seriously...all the rooms have been redone. Everything is very tastefully appointed. And although most of the personnel may be different, they are just as friendly and helpful as when it was the Crowne Plaza Hotel. Kudos to the manager Maureen Moran for making our stay...

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Helpful?
Thank Paul S
Maureen M, General Manager at Fairfield Inn & Suites Paramus, responded to this review

Dear Paul S, thank you so much for taking the time to write such a lovely review! I am so happy you enjoyed your stay and I too, am VERY appreciative of our new elevator!! :) Thank you so much for coming back & staying with us again! See you soon!!

East Coast
Reviewed 5 October 2016

A bit of confusion with our reservation at check-in was quickly remedied by the Front Desk Manager who not only solved the problem but upgraded us to a suite for our trouble. Fantastic. Professional, sincere, and apologetic. So refreshing. Hard to find good customer service in this day and age. The lobby decor is pleasing to the eye, the suite...

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Helpful?
Thank Giggy
Maureen M, General Manager at Fairfield Inn & Suites Paramus, responded to this review

Dear Giggy, thank you for staying with us and taking the time to share your experience. I am so happy that Melissa was able to assist you. She is wonderful! I am so very happy that you enjoyed your stay! I hope to welcome you back soon!

Marietta, Georgia
Reviewed 24 September 2016

My Mom, sister & I returned to the metro NY/NY area for a family event in Manhattan, along with visits to old friends in Bergen County and south Jersey. Growing up in Rockland County, NY, we were very familiar with Rt. 17, the Garden State Pkwy and the infamous Paramus Park Mall (which is right next door to this Fairfield...

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Helpful?
Thank t_siroky
Maureen M, General Manager at Fairfield Inn & Suites Paramus, responded to this review

Dear t_siroky, Thank you so much for staying with us! We are so happy that you enjoyed your stay! Thank you for all of your kind comments about our associates and the hotel! Our team will be thrilled to read them! I think we may have to offer you a job doing our PR! :) Seriously, thank you for taking...

York, Pennsylvania
Reviewed 19 September 2016

Fairfield Inns seem to be the low end of the Marriott chain and usually seem to be retrofitted into older hotels purchased from lower rung hotel chains. This hotel is a retrofit from a Radisson I think. I was impressed by the quality of the retrofit, bang for the buck and the bonus of having a Bonefish Grill attached to...

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Helpful?
Thank stevendale
Maureen M, General Manager at Fairfield Inn & Suites Paramus, responded to this review

Dear stevendale, thank you so much for staying with us! We couldn't be happier about our transformation into a Fairfield Inn & Suites & are delighted that you were pleasantly surprised too! Thank you for your kind comments about our hotel, team and Bonefish! Looking forward to having you come back to stay with us again! Thanks again for staying...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Golf course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Room Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The brand new Fairfield Inn & Suites Paramus & its fabulous location, is situated in the heart of Paramus, the shopping Mecca of New Jersey, is within walking distance of Paramus Park Mall & surrounded by many major corporations & attractions. Our boutique style hotel offers a friendly, home away from home experience!The Fairfield Inn Paramus has easy access to the Garden State Parkway & the New Jersey Turnpike. Only 12 miles from exciting New York City & a short distance to the Meadowlands Sports Complex, Giants Stadium,Yankee Stadium & Woodbury Commons Outlets! In addition, Newark Liberty & La Guardia airports are only about 25 miles from the hotel. You re at the heart of everything, shopping, dining, entertainment & the arts.You ll have room to work, relax & make the most of your day. Amenities such as high speed internet, work center, plush towels & luxurious bedding mean every night is a great night & every day starts right.Our Bonefish Grill serves dinner & room service daily. Enjoy modern interpretations of market fresh fish, grilled specialties & big city cocktails in a rich, sophisticated ambiance. We offer a complimentary breakfast daily in a modern Wi-Fi friendly space.Whether, you're here on business or taking in what Paramus & New York City have to offer, you ll find yourself surrounded by friendly faces working hard to deliver an excetional experience at the Fairfield Inn Paramus! ... more   less 

Additional Information about Fairfield Inn & Suites Paramus

Address: 601 From Rd, Paramus, NJ 07652-3506 (Formerly Crowne Plaza Hotel Paramus)
Region: United States > New Jersey > Paramus
Price Range: €137 - €197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Fairfield Inn & Suites Paramus 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
Crowne Plaza Paramus
Paramus Crowne Plaza
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Paramus staff and other travellers.
3 questions
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Questions? Get answers from Fairfield Inn & Suites Paramus staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“main floor was best easy access”
 of 5 bubbles Mary4734, 9 Nov 2016 | Read review
“Only 2 floors, has elevator”
 of 5 bubbles Kuleiros0716, 7 Nov 2016 | Read review
“Ask for a room near lobby for convenience”
 of 5 bubbles Smitdog134, 26 Oct 2016 | Read review
“The room that we had was handicap accesible...and friends had a room that was hearing impaired friendly!”
 of 5 bubbles Q530EMpauls, 17 Oct 2016 | Read review
“Avoid confusion by booking directly through this hotel. Do not let them put you through to the Marriott central reservations.”
 of 5 bubbles Giggy, 5 Oct 2016 | Read review
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