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DoubleTree by Hilton Hotel Newark Airport

1,628 reviews
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Traveller (314)
Room & Suite (97)
Dining (14)
Overview
  • Excellent25%
  • Very good32%
  • Average21%
  • Poor12%
  • Terrible10%
Travellers talk about
“double tree”(86 reviews)
“newark airport”(206 reviews)
“warm cookies”(19 reviews)
Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
All hotel details
Offers from DoubleTree by Hilton Hotel Newark Airport
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,628)Write a Review
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161 - 165 of 1,565 reviews
Reviewed 13 August 2017 via mobile

Awful broken toilet . Wrong room given advised no breakfast included although we had booked prior a suite and breakfast was supposed to be included. We were goven a standard room. we were not given cookies no help with anything totally left to our own...More

Thank lol1570
Response from DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark AirportResponded 18 August 2017

It’s extremely disappointing to learn that we let you down during your visit, and I would like to extend my sincere apologies. What you describe does not at all reflect our usual high standard of service, and we appreciate you bringing this to our attention....More

Reviewed 13 August 2017

I was locked in the bathroom for 15 mins good thing my partner arrived otherwise i will await house keeper arrival after 3 hours. Upon check out, as if nothing happens and after I told them I was locked in the bathroom. They are renovating...More

Review collected in partnership with DoubleTree by Hilton
Thank Bryan B
Response from DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark AirportResponded 18 August 2017

I’m so sorry to hear you had this experience, Bryan. It is our top priority to ensure the safety and comfort of our guests, and I regret that you did not receive this impression during your visit. Please accept our apologies, and know that our...More

Reviewed 11 August 2017

Arrived at 11 pm but could not sleep until 1 am, first room offered was not clean, second room offered had 1 bed for 4 people, it took more than 4 complaints to get jump beds, not enough towels on bathroom, carpet and upholstery dirty,...More

Review collected in partnership with DoubleTree by Hilton
1  Thank ines806
Response from DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark AirportResponded 16 August 2017

It’s very disappointing to hear that we let you down on multiple counts during your visit. From service to accommodations, our goal is always to go above and beyond to ensure your stay is nothing short of exceptional. I apologize that we have failed in...More

Reviewed 10 August 2017

Horrible stay, no refrigerator or microwave in rooms. Dirty linen left on bed. Dirty carpets, dusty furniture, no amenities, staff not experienced enough. The worst experience ever in a hotel stay ever!More

Review collected in partnership with DoubleTree by Hilton
1  Thank 127jacquelinef
Response from DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark AirportResponded 16 August 2017

I’m so sorry to hear that your stay at our property fell below your expectations. Your description was troubling, as this is far from the clean and comfortable accommodations that we always want to provide. We will address your comments with our team in order...More

Reviewed 10 August 2017

Good rate from corp agency. Close to many things so this is nice. The lobby is nice the staff are nice. The room was nice but the bathroom had loose tiles, rust in the tub, hair not cleaned off the walls and caulking in sink...More

Review collected in partnership with DoubleTree by Hilton
Thank Peter M
Response from DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark AirportResponded 16 August 2017

Hi Peter, thank you for sharing your thoughts with us. We’re glad to hear that the majority of your stay was enjoyable, but would like to apologize for missing the mark when it came to this aspect of your accommodations. We will review your feedback...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$96 - US$241 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$96 - US$241 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (314)
Room & Suite (97)
Dining (14)
Pool & Beach (9)
Business Centre & Event Rooms (8)
Questions & Answers
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Andrea20142014
27 December 2017|
AnswerShow all 6 answers
Response from wacotom | Reviewed this property |
Use the hotel shuttles. Book your times and leave a few extra minutes for last minute slow downs due to traffic.
2
Votes
piinkpokadotz
13 November 2017|
AnswerShow all 5 answers
Response from skipowdersandy | Reviewed this property |
If you book park and fly your parking is free for 7 days. You must call for the park and fly option. Cost per room is still great. Sandy
1
Vote
RRYDER
6 November 2017|
AnswerShow all 3 answers
Response from Dqatl | Reviewed this property |
I apologize I do not know. We did not use any. Hopefully they can answer that question for you.
0
Votes
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12345615
Room Tips
"Check out the mechanics of the room. Also, make sure the room doesn't smell of smoke. Hotel needs to..."
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"Take the highest floor possible"
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"Ask for a room on the NYC side."
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"High floors have best rooms"
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