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DoubleTree by Hilton Hotel Newark Airport

1,626 reviews
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Traveller (314)
Room & Suite (97)
Dining (14)
Overview
  • Excellent25%
  • Very good32%
  • Average21%
  • Poor12%
  • Terrible10%
Travellers talk about
“double tree”(86 reviews)
“newark airport”(206 reviews)
“warm cookies”(19 reviews)
Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
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Offers from DoubleTree by Hilton Hotel Newark Airport
Special Offer: Double Points, Every Stay
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,626)Write a Review
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All reviewsdouble treenewark airportwarm cookiesindoor poollobby areagift shophotel staffnew yorkan early morning flightshuttle servicepenn stationdrivernycbistrotransportationcruise
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151 - 155 of 1,563 reviews
Reviewed 23 August 2017

This hotel is the worst hotel I've stayed ever. There were several ants on the table and around the water tap in the bathroom, and I even found couple on the bed. Also the shower room would leak out the water out of the door,...More

Review collected in partnership with DoubleTree by Hilton
Thank siyuany2017
Response from DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark AirportResponded 25 August 2017

Reading your feedback was concerning, as what you describe certainly does not reflect the fresh, comfortable accommodations we always want to provide to our guests. I sincerely apologize that you had this experience with us, and I encourage you to reach out to us directly...More

Reviewed 22 August 2017

Nice renovations at the hotel have certainly upgraded and brought into latest offerings, USB ports in room etc Service at the front desk however really lets this place down badly Attitude leaves a lot to be desired, service is poor poor poor, this is the...More

Thank Rabbits1977
Response from DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark AirportResponded 1 September 2017

We’re happy to hear that you appreciated our new renovations, but we understand that no amount of upgrades can make up for a lack of service. It was very disheartening to read that you did not enjoy the warm, friendly welcome that we strive to...More

Reviewed 22 August 2017

Location was close to the airport and travel to and from manhattan was straight forward :hotel shuttle, airport transport, the train. Took about and hour. Hotel staff were prompt and efficient. Head of housekeeping was very good and helped us located and recieve our forgotten...More

Review collected in partnership with DoubleTree by Hilton
Thank Ianandcath
Reviewed 21 August 2017

We had a forced stay overnight near the Newark airport and chose to stay at the Doubletree. The staff are very slow and uninspired. They are nice enough, but seem distracted and they take a long time to respond to guests. The hotel itself is...More

1  Thank suntravel2000
Response from DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark AirportResponded 23 August 2017

Thank you for taking the time to share your feedback with us. It’s disappointing to read that we didn’t manage to impress with our usual excellent level of service. We always want our guests to have an enjoyable, comfortable stay with us no matter the...More

Reviewed 20 August 2017

I wouldn't stay here again. Shower was clogged with someone else's hair. Door to the bathroom would not close. Pool was cold and the pool deck was dirty. The roof to the lobby was leaking. Overall, just a very average hotel - not worth the...More

Review collected in partnership with DoubleTree by Hilton
Thank Carter B
Response from DoubletreeNewark, General Manager at DoubleTree by Hilton Hotel Newark AirportResponded 22 August 2017

I’m sorry that we let you down during your visit with us, Carter, as what you’ve described is far from the excellent experience we strive to offer every guest. This isn’t reflective of a typical stay at our property, and I hope you’ll allow us...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$93 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$93 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (314)
Room & Suite (97)
Dining (14)
Pool & Beach (9)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Andrea20142014
27 December 2017|
AnswerShow all 6 answers
Response from wacotom | Reviewed this property |
Use the hotel shuttles. Book your times and leave a few extra minutes for last minute slow downs due to traffic.
2
Votes
piinkpokadotz
13 November 2017|
AnswerShow all 5 answers
Response from skipowdersandy | Reviewed this property |
If you book park and fly your parking is free for 7 days. You must call for the park and fly option. Cost per room is still great. Sandy
1
Vote
RRYDER
6 November 2017|
AnswerShow all 3 answers
Response from Dqatl | Reviewed this property |
I apologize I do not know. We did not use any. Hopefully they can answer that question for you.
0
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12345615
Room Tips
"Check out the mechanics of the room. Also, make sure the room doesn't smell of smoke. Hotel needs to..."
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"Take the highest floor possible"
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"Ask for a room on the NYC side."
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"High floors have best rooms"
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